Claudia Boot
Christchurch, New Zealand
Summary
Detail-oriented wine professional with a strong background in wine production and event coordination. Proven ability to educate customers about wine selections and maintain high standards of cleanliness and safety. Hard worker, with a determined attitude, who loves to work alongside people. Possess a British and New Zealand passport, with extensive culture and travel experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wine Server
Tussock Hill winery
Christchurch
11.2025 - Current
- Provided detailed descriptions of wine selections and pairings.
- Managed inventory of wine bottles and supplies for service needs.
- Educated guests about winery history and wine production processes.
Cellar Hand
Le Grapin
France
08.2025 - 11.2025
- Assisted in taking orders and ensured accurate delivery of food items to customers.
- Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
- Operated cash registers accurately and efficiently processed payments from customers.
- Ensured compliance with health safety regulations in the restaurant setting.
- Operated winery equipment for fermentation and clarification processes.
- Assisted in grape sorting and crushing to ensure quality production.
- Cleaned and sanitized tanks, hoses, and tools for hygiene standards.
Wine Consultant
Melbourne winery
Melbourne
03.2025 - 08.2025
- Advised customers on wine selections and pairings.
- Conducted tastings to educate patrons about wine characteristics.
- Assisted in organizing promotional events and wine releases.
Harvest Cellar Hand
Olivers and press
Adelaide Australia
02.2025 - 04.2025
- Pump overs
- Yeast additions and wine additions
- Transfers
- Use of cellar equipment and chemicals
- Cleaning tanks to standard
- Forklift operations
- Working in a team and applying cellar safety standards at all times
Harvest Cellar Hand
Hattingley Valley winery
Hampshire
08.2024 - 11.2024
- Executed punchdowns and pumpovers to ensure proper fermentation.
- Stored harvested grapes at optimal temperatures until ready for processing.
- Loaded and unloaded trucks containing bulk wine shipments from suppliers or customers.
- Prepared tank additives such as enzymes, tannins and oak chips according to recipe specifications.
- Transferred finished wines between tanks or barrels using a racking system.
- Sanitized tanks, hoses, pumps and other equipment used in wine production processes.
Giesen Winery (Cellar Hand)
Sam Bowen
Marlborough
02.2024 - 04.2024
- Operated vineyard mechanical equipment in alignment with safety protocols.
- Coordinated workflow for harvests and high-volume task loads.
- Retained strong knowledge of fertilizer application and chemical handling safety.
- Collected, tested, and submitted samples according to quality control standards.
- Turned valves and moved controls to admit, drain and separate materials.
- Planned and completed group projects, working smoothly with others.
- Measured batch pH levels during fermentation.
- Clarified product using centrifuge and lenticular filtration.
Barista
Heirloom cafe
Cashmere
09.2023 - 02.2024
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Followed health, safety and sanitation guidelines to pass state inspections.
Untouched World (Front of House)
Peri Drysdale
Burnside
- Greeted customers, took orders, and answered questions about menu items.
- Prepared hot and cold coffee drinks according to customer specifications.
- Greeted guests and managed seating arrangements.
- Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
Checkout Operator
New World Supermarket
St Martins
- Greeted customers in a friendly and courteous manner.
- Operated point-of-sale terminals to record customer purchases.
- Provided assistance to customers with product selection queries.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
Associate Merchandiser
George westons food
Bishopdale
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Assisted customers in locating desired items and provided advice on product features.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
Swimming Teacher
Brett Naylor
Linwood
- Provided swimming instruction to students of all ages and abilities.
- Organized and managed swim classes, ensuring safety of participants at all times.
- Instructed students on proper technique for a variety of strokes including freestyle, backstroke, breaststroke, butterfly, sidestroke and flip turns.
- Developed lesson plans for each class based on individual needs and skill level.
- Monitored student progress, providing feedback and guidance as needed.
The Birdwood (bartender)
Sarah
Beckenham
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Checked back with customers throughout meal service to ensure satisfaction.
Education
Certificate - Outdoor Adventure Tourism
Otago Polytechnic
Cromwell, NZ12.2022
Psychology - Level 1 Papers Psychology And Criminal Justice
University of Canterbury
Christchurch, NZ12.2021
High School Diploma -
Middleton Grange School
Christchurch, NZ11.2020
Skills
- Service Prioritization
- Point of Sale (POS) System Operations
- Order Management
- Customer Service
- Workplace Safety
- Conflict Management
- Problem-Solving
- Life Skills Training
- Positive Reinforcement
- Child Supervision
- Swim Instruction
- Food Preparation
- Coffee Expertise
- Food Service
- Menu Memorization
- Health Codes Compliance
- Forklift Certification
- Cellar maintenance
- Wine production
- Customer service
- Team collaboration
- Event coordination
- Communication skills
- Equipment operation
Certification
First Aid certification, Forklift license, Full Driver's license.
References
References available upon request.
Timeline
Wine Server
Tussock Hill winery
11.2025 - Current
Cellar Hand
Le Grapin
08.2025 - 11.2025
Wine Consultant
Melbourne winery
03.2025 - 08.2025
Harvest Cellar Hand
Olivers and press
02.2025 - 04.2025
Harvest Cellar Hand
Hattingley Valley winery
08.2024 - 11.2024
Giesen Winery (Cellar Hand)
Sam Bowen
02.2024 - 04.2024
Barista
Heirloom cafe
09.2023 - 02.2024
Untouched World (Front of House)
Peri Drysdale
Checkout Operator
New World Supermarket
Associate Merchandiser
George westons food
Swimming Teacher
Brett Naylor
The Birdwood (bartender)
Sarah
Certificate - Outdoor Adventure Tourism
Otago Polytechnic
Psychology - Level 1 Papers Psychology And Criminal Justice
University of Canterbury
High School Diploma -
Middleton Grange School