Claudette Jansen

Facilitated monthly CBRE Contract Review meetings, actively contributing to discussions.

Assisted management team with preparation of monthly Customer Reports.

Maximised use of Preferred Suppliers while ensuring adherence to best practice purchasing standards.

• Daily admin tasks
• Purchasing of all office/engineer supplies
• Plan and arrange subcontractor call outs, maintenance visits, delivery of materials, extra works within contracted SLA's
• Ensured timely updates to CBRE systems, including MySupplier, Webquote, MyFinance, and Coupa.
• Provided general contract management support for Account Manager.
• Managed financial reporting, presenting weekly updates on exceptions, purchase orders, and expenses to Account and Business Unit.

Managed end-to-end project management, ensuring precision from concept to completion.

Oversaw projects for high-profile clients including HSBC and Sainsbury’s.

Assessed project details using a comprehensive tracker to maintain budget adherence.

Collated resource requirements, ensuring efficient site operations and logistics.

Developed detailed project timelines, managing scheduling to meet deadlines effectively.

Verified contractors to ensure compliance with key deliverable requirements.

Conducted planning, training, and troubleshooting sessions with engineers and contractors.

Implemented revised processes to enhance project efficiency and timeliness.

• Achieved timely completion of tasks with rigorous deadline enforcement.
• Collaborated with other departments to coordinate resources, maximise utilisation.
• Resolved conflicts within the team, ensured harmonious work relationships.
• Enhanced transparency in reporting by regularly updating key performance indicators.
• Assisted Project Manager in smooth running of daily activities by performing admin tasks.
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Booked flights and hotels for engineers

Project Managed installations of ATM’s throughout the UK with my Project Manager, customers include: Your Cash, Travelex, HSBC, Raphael’s bank, Paypoint and works entail Co-ordinating the new £5.00/£10.00 cassette roll out, ATM signage, ATM part replacements, ordering of new and refurb ATMS, Monthly visits with client running through Monthly work packs, daily operations of their account, i.e.: ATM cleaning, signage contracts, part deliveries, monthly billing. Managing the Carillion Facilities account for Nationwide bank for all glazing works in and out of hours as well as OOH Ram Raids calls for Barclays bank.

• Managed communication amongst project team members to foster collaboration.
• Conducted thorough quality checks on deliverables before submission.
• Created a harmonious work environment by resolving conflicts amongst team members.
• Maintained an organised filing system for all project documents, enhancing accessibility.
• Worked closely with the Project Manager to define objectives, leading to clear guidelines.
• Monitored project timelines to avoid delays.
• Addressed potential risks timely, preventing unnecessary setbacks.
• Responded promptly to client queries, boosting customer satisfaction levels.
• Monitored health and safety measures for guaranteed compliance.

Promoted to Stock Controller/Purchaser/Internal Auditor/Health and Safety Officer on 3 January 2013.
Ordered stock, managing over 1000 products and non-stock items such as packaging supplies.
Updated and ordered cash certificates for safes to maintain insurance compliance.
Conducted stock counts and adjusted inventory levels based on daily reports from QAD system.
Established strong relationships with local and international suppliers in Germany, France, America, and New Zealand.
Assisted Director in maintaining up-to-date health and safety documents and risk assessments.
Completed one-day Internal Auditor course for ISO 9001 and scheduled monthly internal audits.
Supported Sales department and Warehouse Manager with deliveries, offloading, GRN documentation, and product date stamping.

• Processed purchase orders to ensure timely delivery of goods.
• Analysed supply chain performance, identifying areas for improvement.
• Managed supplier relationships for improved service delivery.
• Expedited deliveries, ensuring smooth workflow in all departments.
• Prepared regular reports on purchasing activities to assist management decisions.
• Resolved purchase-related queries swiftly to maintain vendor satisfaction.
• Participated in vendor meetings to understand new product offerings better.
• Monitored stock levels, preventing inventory shortages.
• Coordinated with inventory control to determine purchasing needs with high degree of accuracy.
• Liaised with third party suppliers to facilitate shipment of materials, reducing lead times.
• Minimised customer complaints by verifying procured items met required quality standards.