Summary
Overview
Work history
Education
Skills
Timeline
Clare Wilshaw

Clare Wilshaw

Cheshunt,Herts

Summary

A proactive, adaptable, passionate and resilient Partner specialising in Fitted Kitchens & Bathrooms, with 38 years of experience in the Fitted Furniture retail industry.


  • Customer focused and service-driven mindset
  • Confident , dependable, hardworking and passionate with strong organisational skills and extensive knowledge.
  • Successful and driven Planner with a keen eye to detail and an ability to create designs for any budget and style.
  • Great team player eager to take on added responsibilities to meet team goals. Excellent communicator, listener and adviser.

Overview

38
38
years of professional experience
9
9
years of post-secondary education

Work history

Kitchen and Bathroom Planner

John Lewis PLC
London
04.1995 - Current
  • Kitchen and Bathroom Planning
  • Home visit consultation with customers, designing , estimating and selling
  • Working as part of a team to achieve great customer service and profitable sales.
  • Mentoring team members , helping run training and supporting Administration side of business.
  • 6 month Secondment to help Buying Office set up correct design format for new Bathroom initiative. Working alongside CAD supplier to achieve best ways of working.
  • Part of a small select team of 'Champion' Planners to mentor and assist fellow Planners across the whole Partnership. To meet with Buying Office to discuss ways to improve the method of work and the tools that we need to achieve successful results.

Showroom Designer and Manager

Cakebread Robey
Enfield, Middlesex
04.1992 - 04.1995
  • Run Kitchen and Bathroom Showroom
  • Sales and Designing
  • Sourcing products to maximise profits on sales

Kitchen Designer

Askew Design Centre
Shepherds Bush, London
11.1989 - 04.1992
  • Run Kitchen and Bathroom Showroom
  • Sales and Designing
  • Ordering products, organising Installation calendar, arranging deliveries and overseeing the Kitchen Installation period

Kitchen Designer

The Danish Kitchen Company
Ealing, London
10.1986 - 11.1989
  • Sales and Designing Kitchens


Classroom Assistant and Part Time Nanny

Various
Ealing, London
10.1985 - 09.1986
  • Primary School assistant working with Special Need Children. Mainly based on monitoring behaviours and assessing general well being of the infants
  • Live in Nanny. Week day general care of 2 x children before and after school times.

Education

Bachelor of Science - Psychology

University of Plymouth, Plymouth
09.1982 - 05.1985

A-Levels -

The Deepings School, Peterborough
09.1980 - 05.1982
  • English - Grade B
  • French - Grade C
  • Maths - Grade C

GCSEs -

The Deepings School, Peterborough
09.1975 - 07.1980
  • Maths - Grade A
  • French Language - Grade A
  • French Literature - Grade C
  • English Literature - Grade B
  • English Language - Grade B
  • Art - Grade B
  • Technical Drawing - Grade B
  • Chemistry - Grade C
  • History - Grade B
  • Physics - Grade C

Skills


  • Highly experienced in Fitted Kitchens & Bathrooms and how the Partnership runs the planning teams and the expectations set out in KPIs
  • Experienced CAD designer
  • Focused on working with customers and understanding their individual needs and requirements to achieve the perfect customer journey with profitable outcome for the Partnership
  • Excellent mentor , listener and adviser
  • Analytical approach which supports continuous improvement with good communication skills - written and verbal



Timeline

Kitchen and Bathroom Planner - John Lewis PLC
04.1995 - Current
Showroom Designer and Manager - Cakebread Robey
04.1992 - 04.1995
Kitchen Designer - Askew Design Centre
11.1989 - 04.1992
Kitchen Designer - The Danish Kitchen Company
10.1986 - 11.1989
Classroom Assistant and Part Time Nanny - Various
10.1985 - 09.1986
University of Plymouth - Bachelor of Science, Psychology
09.1982 - 05.1985
The Deepings School - A-Levels,
09.1980 - 05.1982
The Deepings School - GCSEs,
09.1975 - 07.1980

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Clare Wilshaw