Clare Willard

Dedicated professional with expertise in IT support and guidance, known for patience under pressure and speedy response creation. Demonstrates proficiency in email correspondence and data entry, with a strong focus on personalising services to enhance customer engagement. Possesses retail industry insight and excels in listening to customers' needs, conflict resolution, and public speaking. Adept at using the Microsoft Office Suite to support both customers and staff effectively. Committed to maintaining professionalism in all contacts while actively pursuing opportunities for career advancement within customer service roles.

Offering strong interpersonal and communication skills with solid foundation in problem-solving and customer interaction. Knowledgeable about handling customer inquiries, resolving issues, and ensuring customer satisfaction. Ready to use and develop listening, empathy, and multitasking skills.

Thorough customer service professional with multitasking and time management abilities to handle demands of busy contact centre environment. Confident in independently resolving customer problems.

• Dancing
• Movies
• Traveling