Clare Rogers
Taipei,Taiwan
Summary
A highly motivated payroll professional with clear understanding of complex procedures, global payroll compliance and regulations. Highly adept with key strengths in global payroll process improvements, including payroll system implementations, regulatory guidelines adherence, complex process and program management. Providing timely, accurate and efficient international payroll delivery service to any business .
Overview
10
10
years of professional experience
Work history
EMEA Payroll Supervisor
Bio-Rad
Remote
12.2022 - Current
- Managing monthly end to end payroll processes for EMEA and APAC Payrolls across 20 countries, including Japan and Taiwan.
- Act as a Payroll Subject Matter Expert and maintain close relationship with all key stakeholders, support review calls on monthly basic.
- Lead end to end payroll implementation projects with setting up new entities, set up payroll best practice, identify any system issues/process issue and provide resolution, managed payroll and data requirements, ensure on time delivery
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans. Lead in system implementation for SuccessFactors and ADP Celergo for new entities.
- Provide Payroll monthly KPI by analyzing the data, incoming queries, and monitor ticketing system through Service Now.
- Managed employee records on database to maintain accuracy and updated information.
International Payroll Team Leader
Ocado
London/Remote
07.2021 - 12.2022
- Managing end to end monthly payroll processes for all international payrolls including Japan, Australia and USA.
- Implemented Workday and time & attendance system (e-Time) across all international payrolls.
- Lead on end-to-end implementation including providing expert knowledge on country's legislations, tax implication and countries regulation.
- Act as a main contact for stakeholders, maintain relationship and arrange monthly review meetings.
- Set up entities with new payroll provider, CloudPay, responsible for gathering employees' data, identify legislation, coordinating parallel runs and penny testing.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Payroll Team Leader
McKesson
10.2020 - 07.2021
- Manage end to end payrolls across EMEA and APAC.
- Maintaining good relationship with McKesson US and Europe, provide monthly reviews with key stakeholder
- Maintained payroll records for over 11000 employees
- Assisting with new payroll software implantation for the business - Kronos, e-time, EMTA and Cherwell, successfully implemented 4 systems in 5 years.
- Provide training sessions to employees and managers on new systems, act as SME for payrolls and provide guidance on general legislation and processes.
- Kept employee records complete, accurate and compliant.
Senior Payroll Specialist
McKesson
Coventry
11.2017 - 09.2020
- Responded to enquiries and provided information regarding payroll related matters.
- Collaborated with HR department to streamline employee data.
- Managed employee records on database to maintain accuracy and updated information.
- Handled challenging situations with sensitivity and understanding.
- Administered confidential payroll records, meticulously maintaining data integrity.
Payroll Specialist
McKesson
12.2016 - 10.2017
- Managing end to end payroll processes for UK and Channel islands, totalling 11000+ employees.
- Maintained detailed documentation for payroll processes.
- Handled complex payroll queries and act as a key point of contact for stakeholder.
- Used payroll software to streamline processes for increased efficiency.
- Ensuring correct payroll calculations and up to date legislation applied.
Payroll Coordinator
P Stores Ltd, Northampton
10.2015 - 03.2016
- Managing end to end payroll for UK and Channel Island
- Maintain detailed documentation of payroll processes, payroll legislation and best payroll practice
- Developed understanding of professionally used payroll software, such as Snowdrop and FutuRES.
Payroll Assistant
CN
Guangzhou
04.2014 - 09.2014
- Processing new starter, leavers on China's payrolls
- Assisting with company financial reports, monitoring money transaction and providing receipts for tax purposes.
- Work alongside HR department - supporting with onboarding and leavers processes.
- Updated HR policies and documentation in line with legislative developments and business' requirements to ensure compliance.
Education
BA (Hons) - Finance and Investment
Coventry University
2014
Skills
- Working knowledge for various systems - iTrent, sage, Kronos, e-Time, SAP, Workday and Slack
- Process improvement, payroll management, payroll projects and system implementations
- Attentional to detail, excellent data management
- Working with Third Party Payroll Vendors - CloudPay, TMF, Midlands, ADP Global and ADP Celergo
- Advance in Excel and Google sheet
Languages
English
Fluent
Chinese (Mandarin)
Native
Timeline
EMEA Payroll Supervisor
Bio-Rad
12.2022 - Current
International Payroll Team Leader
Ocado
07.2021 - 12.2022
Payroll Team Leader
McKesson
10.2020 - 07.2021
Senior Payroll Specialist
McKesson
11.2017 - 09.2020
Payroll Specialist
McKesson
12.2016 - 10.2017
Payroll Coordinator
P Stores Ltd, Northampton
10.2015 - 03.2016
Payroll Assistant
CN
04.2014 - 09.2014
BA (Hons) - Finance and Investment
Coventry University
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