CLARE MURTAGH
London
Summary
Experienced in Human Capital Management (HCM), Data Management, and Management Information (MI), with extensive involvement in full life cycle and module implementations across platforms like Oracle E-Business, Oracle HCM Cloud, Success Factors, SAP, and SalesForce. Specializing in the construction, delivery, and interpretation of MI and People Analytics, leveraging tools such as OTBI, FDI, Power BI, Tableau, and Oracle SQL Developer. Proficient in Business Analysis and requirements gathering using Agile and Scrum methodologies. My dynamic energy and rapid learning aptitude facilitate seamless adaptation to diverse organisational settings, enabling swift problem evaluation and successful solution delivery.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Global People Data Leader
www.arup.com
12.2021 - Current
- Data and Reporting Workstream Lead for the global people system implementation programme.
- Manage and review current HCM data design and rework according to a best practice model; primarily within Core HR, Compensation, Absence modules; strive to deliver the most efficient offering to the end-user
- Manage the OTBI, FDI & BI Publisher reporting workstream; developing a self-sufficient end-user model ensuring the reports can be run, adapted, and iterated from where possible.
- Represent the Data & Reporting Workstream when dealing with Oracle directly, either via Service Requests or Web Conferences, to assist with troubleshooting system and data issues.
- Build the reporting security framework in line with business requirements, offering recommendations on how best to deliver and via which output.
- Gather requirements for additional report builds and utilise experience within the workstream to deliver the output.
- Develop a data retention strategy & principles, adhering to GDPR, and global legislation.
- Ensure automation of business processes where possible, using systemised, best practice offerings in Oracle HCM Cloud
- Manage and lead on the unit testing & user acceptance testing for the reporting workstream, managing incidents & responding to data/reporting queries within workstream
- Offer recommendations for foreseeable process changes as a result of HCM implementation and develop an approach for ongoing governance & maintenance - e.g., position management, restructures, promotions, change management.
HRIS & Change Manager
London Borough of Barking & Dagenham
04.2021 - 12.2021
- People and budget management for a small team (x4 people)
- Professional and technical knowledge of Oracle R12 HR and Payroll - to include organisational design for structures in Oracle, including restructures, hierarchical maintenance and reporting line changes, LOV updates, System Maintenance & enhancements
- Report writing use OBIEE report writer (ability to update edit and create dashboard content from the OBIE warehouse)
- SME for the HR/OD service
- Be the key liaison between the Oracle Support Team & the business, ensuring enhancements to reporting & system ae delivered in a timely manner
- HR Expert in statistical returns & analysis - be the key contact for amends to existing reports, creation of bespoke management information board packs and make recommendations for enhancements to the existing offering.
HRIS Change Analyst
Direct Line Group
08.2020 - 04.2021
- Manage the PACE (Project & Change Execution) process & provide weekly updates at the stand-ups
- Monitor & Impact Assess Change Requests as they are submitted, involving the HR Configuration team, where necessary
- Allocate Change Analyst & HR Config resource on all changes which I am leading on, using the Resource Planner
- Co-ordinate requirements gathering workshops, unit testing & UAT for any system related enhancements to the core HR system - Workday
- Defect management via JIRA
- Update all relevant change documentation, functional & technical specifications, using Agile & Waterfall methodology
- Through resource allocation, be the lead Change Analyst on several HR projects and changes - implementing Discounts portal for Brokerages, Annual Benefits Renewal & Agile organisational restructure in Workday
- Review existing documentation & offer suggestions for simplification, or automation using excel/ VBA.
Interim Systems Specialist
Sumitomo Mitsui Banking Corporation
10.2018 - 04.2020
- SME for the Bank's Oracle HRMS; gather requirements, develop, test, and deploy enhancements
- Update functional documentation, create & maintain process maps using MS Visio and deliver system training for revised/ new processes following system enhancements
- Project member Success Factors implementation - Employee Central, to replace Oracle E-Business
- Gather requirements to implement On-boarding, Cross-boarding & Off-Boarding modules, impact assess liaising with offshore development team, covering the presentation of work completed at each sprint
- Assist with Compensation - load data for SMBC into Oracle via Dataload; run analysis for bonus modelling, create data insight packs for calibration & promotions analysis
- Act as the SME for global MI requests; creating bespoke automated tools, where necessary
- Utilise Cognos reporting to: - schedule & develop bespoke reports based on requirements, run daily queries which feed offline tools, which assist in analysis & build for MI requests, e.g., Bloomberg Diversity & Inclusion statistics, Gender Pay Gap analysis, Promotions modelling
- Active member of work-streams: - MI Strategy, System Integration, SMCR & MIFID legislative system processes.
MI & Reward Consultant
Lebara
09.2018 - 10.2018
- Manage Comp & Benefits process globally; provide benchmarking & salary modelling using market pay rates
- Utilise Lebara's HR System [SaaS] to produce weekly/ monthly reports for Exec & Business Heads
- Make recommendations to streamline processes, ensuring more robust data quality & governance.
Senior Business Analyst
Dunnhumby
03.2018 - 08.2018
- Assess Dunnhumby's reporting layer; gather requirements for Exec dashboard reporting to build, test & deliver using either OTBI or OBIA
- Work with BI Engineer to upgrade reporting tool from OTBI to OBIA
- SME for Oracle HCM Cloud on system related issues and report queries
- Assist with Comp & Salary review process, building templates, bonus calculators & reconciling data
- Integrate HCM data with Oracle Financials module - Hyperion [HFM], taking GL extracts, reconciling them with budgeted establishment in HCM cloud
- Build and implement resource forecasting automated report tracker, monitoring headcount movement
- Develop self-service financial reporting, enabling business heads to model & visualise department overheads based on a series of assumptions.
HRIS Specialist
Financial Reporting Council
10.2017 - 02.2018
MI Analyst
Barclays Bank Plc
12.2016 - 09.2017
HR MI Analyst
Willis Towers Watson
09.2016 - 12.2016
HR MI Analyst
Arthur J Gallagher
03.2016 - 09.2016
MI Analyst
HSBC
11.2015 - 03.2016
HR MIS Analyst
Deutsche Bank
01.2015 - 11.2015
Global MIS Specialist
VTB Capital
05.2013 - 12.2014
Oracle Support Analyst
Investec Bank Plc
03.2011 - 05.2013
Payroll System Admin / Workforce Information Officer
NHS Enfield
08.2010 - 03.2011
Senior HR MI Specialist
London Borough of Camden
03.2010 - 07.2010
Workforce Info Analyst
Barnet, Enfield & Haringey MH NHS Trust
03.2008 - 03.2010
Assistant ESR HR Lead
Barnet, Enfield & Haringey MH NHS Trust
03.2006 - 03.2008
Education
Professional Member -
BCS, The Chartered Institute for IT
03.2023 -
Foundation Degree in Information Technology (part qualified) - undefined
Birkbeck University of London
10.2011 - 05.2013
Skills
- Project Management
- Data extraction
- Oracle E-Business/ Oracle HCM Cloud
- OBIEE, OTBI, FDI, BI Publisher
- SAP
- Salesforce
- Tableau
- SQL
- Data mapping
- Data collection and analysis
- Data security
- Database architecture
- HCM Data Loader
Affiliations
- Institute of Learning Management
- ILM Award - First Line Management (Level 3)
Custom
- Travelling
- Mindfulness
- Socialising
- Meditation & Yoga
Certification
Oracle Customer Connect - Gold Member
Timeline
Professional Member -
BCS, The Chartered Institute for IT
03.2023 -
Global People Data Leader
www.arup.com
12.2021 - Current
HRIS & Change Manager
London Borough of Barking & Dagenham
04.2021 - 12.2021
HRIS Change Analyst
Direct Line Group
08.2020 - 04.2021
Interim Systems Specialist
Sumitomo Mitsui Banking Corporation
10.2018 - 04.2020
MI & Reward Consultant
Lebara
09.2018 - 10.2018
Senior Business Analyst
Dunnhumby
03.2018 - 08.2018
HRIS Specialist
Financial Reporting Council
10.2017 - 02.2018
MI Analyst
Barclays Bank Plc
12.2016 - 09.2017
HR MI Analyst
Willis Towers Watson
09.2016 - 12.2016
HR MI Analyst
Arthur J Gallagher
03.2016 - 09.2016
MI Analyst
HSBC
11.2015 - 03.2016
HR MIS Analyst
Deutsche Bank
01.2015 - 11.2015
Global MIS Specialist
VTB Capital
05.2013 - 12.2014
Foundation Degree in Information Technology (part qualified) - undefined
Birkbeck University of London
10.2011 - 05.2013
Oracle Support Analyst
Investec Bank Plc
03.2011 - 05.2013
Payroll System Admin / Workforce Information Officer
NHS Enfield
08.2010 - 03.2011
Senior HR MI Specialist
London Borough of Camden
03.2010 - 07.2010
Workforce Info Analyst
Barnet, Enfield & Haringey MH NHS Trust
03.2008 - 03.2010
Assistant ESR HR Lead
Barnet, Enfield & Haringey MH NHS Trust
03.2006 - 03.2008
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