A loyal, reliable, punctual, hardworking individual. Can work as well individually as well as part of a team.
Overview
33
33
years of professional experience
5
5
years of post-secondary education
Work History
Foster carer
Self Employed with NFA Scotland
Banff, Aberdeenshire
01.2024 - Current
Counselled my placed children through difficult times using approved and compassionate strategies.
Reported on childrens progress to evaluate service impact.
Built strong relationships with birth families where appropriate, strengthening family ties.
Promoted a positive image of fostering within the community; raising awareness about the importance of foster caring.
Fostered resilience in children through regular counselling sessions, boosting emotional strength.
Managed medical appointments and health needs of children, ensuring proper physical health.
Personal Assistant
Private Care Place
Banff, Aberdeenshire
11.2023 - 02.2024
Created positive relationships with Annabel through practical support and companionship, enhancing her quality of life.
Assisted Annabel in coping with life changes due to brain injury from epilepsy
Helped Annabel manage and enjoy the time we spent together whilst giving the family some much needed respite
Built strong relationships with clients and family members
Fed Annabel as she has limitations with this and encouraged taking on of fluids.
Assisted with mobility for increased independence
Observed changes in behaviour or physical condition, reported promptly to family members
Safely transported and accompanied Annabel to activities
Healthcare support worker
Parklands Ltd
Keith, Moray
04.2023 - 10.2023
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Positioned, lifted and transported patients with limited mobility.
Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
Equestrian Centre Manager
Touchdown Memorial Home for Horses
Keith, Moray
09.2022 - 03.2023
Supervised and trained staff to complete projects and tasks for centre.
Evaluated and managed projects to discover areas for enhancement
Oversaw all administrative tasks for efficient centre management.
Managed staff rotas, ensuring full coverage during opening hours.
Oversaw upkeep and cleaning efforts to maintain high facility standards
Encouraged transparent communication between staff, supporting a culture of openness and idea exchange
Evaluated processes to enhance operational efficiency across centre activities
Performed risk assessments, ensuring safe environment for both staff and visitors.
Organised events to enhance community involvement
Participated in management meetings to devise new centre initiatives
Developed safety protocols and evaluated staff competencies to maintain a secure working environment
Assisted in recruitment process to secure highly-skilled workforce.
Designed digital and print materials to engage audiences.
Company Director
Clan Composites Ltd
Keith, Moray
07.2014 - 06.2022
Provided dependable administrative support to other director, enabling them to freely handle high-importance tasks.
Prepared documentation to back up responses to financial or services offered.
Created and distributed invoices to customers.
Handled confidential information with discretion for maintaining privacy.
Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Generated written materials with meticulous attention to grammar and spelling.
Liaised with relevant parties using appropriate communication channels.
Filed physical and digital documents, prioritising accessibility and data accuracy.
Oversaw inventory management, reduced unnecessary expenditure on supplies.
Coordinated travel arrangements directors to facilitate seamless business trips.
Drafted outgoing correspondence in appropriate tone and style.
Successfully delivered on tasks within tight deadlines.
Purchasing manager
Crosby Composites
Brackley, Northamptonshire
06.2008 - 09.2011
Streamlined purchasing processes to ensure timely delivery of products and services.
Executed sourcing projects to achieve strict time and finance constraints.
Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
Supported lifecycle procurement processes from supplier selection to contract fulfilment.
Managed stock control efficiently, reducing waste and increasing productivity.
Handled complex negotiations with key suppliers which resulted in favourable pricing structures.
Established and managed relationships with new and existing suppliers to strengthen supply chain.
Improved supplier relationships by conducting regular review meetings and addressing concerns promptly.
Identified potential suppliers through rigorous market research, expanding the pool of reliable vendors available.
Liaised with third party suppliers to facilitate shipment of materials, reducing lead times.
Administrator
Bell Plantation Ltd
Towcester, Northamptonshire
01.2008 - 06.2008
Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
Increased efficiency of document retrieval with a well-organised filing system.
Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
Scheduled meetings and travel arrangements to support business function.
Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the business.
Learning support assistant
Magdalen College School
Brackley, Northamptonshire
02.2004 - 12.2007
Delivered lessons in small group sessions to help students comprehended core concepts.
Assisted teacher in maintaining a clean and organised classroom environment for optimal learning conditions.
Conducted standardised assessments to identify student needs and inform curriculum development.
Prepared classroom activities and materials to maintain orderly schedule and complete learning objectives.
Worked with lead teacher to diversify instruction for varied needs and learning modalities.
Adapted teaching approach according to students' unique needs, achieving better comprehension.
Monitored children in spaces between classes, keeping disruptions to minimum.
Offered support to special needs students, guaranteeing safety and access to equitable learning.
Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
Aided improvements in educational, emotional and social development.
Improved student engagement by providing one-on-one support and guidance.
Developed and implemented a work experience programme for young people. This helped them engage within school and the local community.
Telesales representative
Fraser Associates
09.1995 - 08.1997
Finished with this Employer to have my eldest child.
Receptionist/Telesales
Buckingham Advertiser
11.1994 - 09.1995
Telesales advisor
SEME Ltd
06.1992 - 11.1994
Education
NVQ Level 2 - Hairdressing
Aylesbury College
Aylesbury, Buckinghamshire
09.2001 - 07.2002
Certificate of Higher Education - Administration
Milton Keynes College
Milton Keynes
09.1991 - 06.1992
GCSEs - GCSE
Buckingham Secondary School
Buckingham, Buckinghamshire
09.1987 - 06.1991
Skills
Microsoft office suite proficiency
Problem Resolution
Discretion and confidentiality
Sensitive material handling
Centre operations
Time-management
Customer relations
Staff scheduling
Staff recruitment
Therapeutic rapport building
Intellectual disabilities
Mental health support techniques
De-escalation techniques
Therapeutic parenting techniques
Vulnerable child counselling
Vulnerable child care
Birth family partnerships
Positive reinforcement techniques
Safeguarding protocols
Risk Assessment
Affiliations
I own horses and these are a huge part of my life. I enjoy time in the countryside with my family.