Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Clare Green

Executive Assistant
Old Windsor,Berkshire

Summary

A highly organised, motivated and experienced Executive Assistant with a proven and solid track record. Has the ability to multi-task whilst remaining calm and focused under pressure. Highly experienced in dealing with dedicated and focused individuals where communication, diplomacy and confidentiality are paramount.


Offering strong background in organisational and communication skills. Knowledgeable about managing schedules, coordinating meetings, and supporting daily operations.

Ready to use and develop multitasking, problem-solving, and time management skills in Executive Assistant role.

Overview

29
29
years of professional experience
4
4
years of post-secondary education

Work history

Executive Assistant to CEO & COO

Porthaven Care Home Group
Windsor, Berkshire
09.2023 - 10.2024
  • Complex and detailed diary management for the CEO and COO.
  • Monitor emails, identifying priority tasks, developing and maintaining an alert system for upcoming deadlines, meetings, incoming requests, and events.
  • Arrange and organise internal and external company events across the group, such as Home Managers’ Days, awards ceremonies, and gala dinners.
  • Plan and organise both UK and international travel arrangements, which at times can be complex.
  • Prepare, collate, and distribute reports for the Board and Shareholders' monthly and quarterly meetings.
  • Organise Group quarterly Health & Safety Meetings. Produce a quarterly pack, attend to take minutes, and follow up on any raised action points.
  • Production of employment offer letters and subsequent HR documentation for the CEO, and COO.
  • Manage the expenses of the CEO and COO.
  • Plan and arrange the induction programme for new staff at Head Office and Regional level.
  • Compose correspondence by letter and email on behalf of the CEO, and COO.
  • Maintain and document all CQC certificates, reports, and registration documentation.

Junior School Admissions Manager

St Georges College Weybridge
, Surrey
06.2023 - 09.2023
  • Responsible for the management of the admissions cycle fr from the Lower Nursery to Year 6, ensuring a professional customer experience for prospective pupils and their parents
  • Collation, analysis and reporting of historic and current admissions data to inform team and senior leadership decision-making
  • Ensured a welcoming response to all admissions enquiries by email, phone, or face to face.
  • Coordinated all communications at all key points of the admissions pipeline, from initial enquiry to admission.
  • Took responsibility and ownership of the admissions database (currently RS Admissions), as relevant to Junior School admissions.
  • Ensured the prompt, accurate, and effective capture of customer information to add to RS Admissions, maintaining all prospective and new pupil records, and, when relevant, liaising with previous schools.
  • Planned and attended key Junior School marketing events, including Parent Forums, and EYFS/Key Stage One retention events..
  • Planned and organised school tours, taster days, and assessments, liaising with all relevant staff.
  • Built and maintained relationships with local nurseries.
  • Worked closely with the College Admissions Manager to ensure that families whose children attend both schools are handled appropriately, and their experience was coordinated.
  • Supported a seamless transition between the Junior School and College.
  • Ensured compliance with applicable legislation and regulation, such as equality and data protection legislation and DfE.
  • Attended weekly Marketing and Admissions meetings as required to ensure consistent messaging, and to identify key areas of opportunity and trends across both Schools.
  • Managed and administered the Admissions Register to ensure it is accurate and up to date.

Admissions Registrar

The Marist School
Ascot, Berkshire
06.2018 - 03.2023
  • Managed a professional and welcoming admissions department for all phases of the school, Nursery, Prep, Senior and Sixth Form.
  • Arranged visits, assessments, interviews, offers, and oversaw all student applications until enrolment.
  • Planned, organised, and implemented all school Open Events, Taster Days, Welcome Evenings, and Induction Events.
  • Compiled and analysed admissions data to identify key market growth trends, to inform and shape the school strategy.
  • Communicated clearly throughout the admissions process, ensuring all literature, exam details, invitation to events, offer letters, decline letters were distributed on time.
  • Managed waiting lists to ensure that year groups remained full.
  • Responsible for writing and maintain the Schools' Admissions Policy
  • Oversaw the school scholarship and bursary programme.
  • Responsible for the Tier 4 visa application process.
  • Presented at external events to raise the schools' profile.
  • Prepared and presented quarterly reports to the Schools' governing body
  • Followed up enquiries and tours with parents to build and develop relationships.
  • Regularly reviewed and updated the Admissions pages of the school website.
  • Collaborative worked with marketing department to develop and implement ideas to generate enquiries, plan advertising and promotional activity for the school.
  • Liaised with a wide range of senior staff, Bursar, Head of Transition, Deputy Head Academic, and Pastoral to ensure that all staff are aware of the requirements of the students joining the school.
  • Managed the transfer of all the admissions data over the past five years from RS Admissions, SIMS, and then ISAMS, which provides a sophisticated database, tracking the customer journey from start to finish: a comprehensive database that can be used for promotional purposes.
  • Refined the Year 7 entry process, groups interview, information booklet, and examination pack.
  • Introduced a formalised scholarship application process and booklet across all phases of the school, and formalised the feedback process.
  • Introduced and developed a programme for the Sixth Form transition process.
  • Grew and developed the Nursery Phase over a 20-month period to ensure growth and continued transition to the Prep Phase of the school, resulting in a waiting list.
  • Implemented an online student record system and parent portal.

Personal Assistant to CEO

Betfair Plc
Hammersmith London
07.2005 - 03.2010
  • Main point of contact for the CEO.
  • Managed the CEO’s diary and time proactively.
  • Responded to emails on his behalf.
  • Arranged all meetings, internally and externally, along with the provision of all associated facilities, conference calls, and materials.
  • Met visitors and guests on behalf of the CEO.
  • Gained experience of accompanying the CEO on hospitality events with clients, both within the UK and abroad.
  • Undertook discretionary personal work for the CEO and Chairman as and when required.
  • Experienced dealing with confidential Board and Investor related matters, particularly during the period of an IPO
  • Extensive experience gained of dealing with Investors, Banks and Financial institutions.
  • Organised extensive travel arrangements for the CEO and board members when required, including dealing with complex meeting arrangements, visas, permits, and multi-continent travel schedules.
  • Co-ordinated and arranged offsite conferences and meetings in both the UK and extensively across Europe for all of the senior management team, as well as wider groups, with attendees at times in excess of 75 people.
  • Responsible for arranging the travel, internal and external resources, co-ordination of the agenda, and team-building events for support staff.
  • Organised the monthly Board meetings, including the collation and distribution of all Board papers to external members.
  • Created PowerPoint presentations for the AGM and regular monthly meetings.
  • Was responsible for arranging the CEO's external annual client dinner.

Personal Assistant to European Finance Director

Booz Allen
London
01.2000 - 04.2005
  • First point of contact for the European Finance Director, dealing with email communications, and telephone calls.
  • Organised all travel arrangements for the Director and other team members.
  • Co-ordinated and distributed appropriate material for all regular, ad hoc meetings, and conference calls.
  • Planned and co-ordinated departmental meetings both internally and offsite, with regular attendance to overseas logistics, minute-taking, and distribution of materials.
  • Production of monthly board packs.
  • Responsible for the timeliness and integrity of the information published.
  • Responsible for ensuring the internal Finance intranet was regularly updated.

Personal Assistant to the Head of Business Banking

Lloyds Bank
London
01.1998 - 12.1999
  • Personal Assistant to the Head of Business Banking
  • Managed day to day requirements for both Head and the team,
  • Assisted with the production of reports and presentations, as well as providing administrative support.

Business Development Consultant

Lloyds Bank
02.1997 - 12.1997
  • Provided training, development and support for Business Banking Mangers
  • Introduced and presented new product launches
  • Provided data analysis and interpretation of sales reports in order to try and identify training and development needs.

Personal Banking Manager

Lloyds Bank
07.1995 - 01.1997
  • Branch based Personal Banking Manager with the responsibility of providing customers with financial advice and assisting them with all of their financial requirements.

Education

BA (Hons) English Literature and History, Class2:2 - Degree

Staffordshire University
Stafford, Staffordshire
09.1992 - 06.1995

A Levels -

Maricourt High School
Maghull, Sefton
09.1990 - 06.1992

Skills

  • Open-minded and non-judgemental
  • Independent, able to work with minimum guidance, and as part of a team
  • Able to multi-task and prioritise
  • Self-motivated and flexible
  • Strong attention to detail
  • Able to remain calm under pressure
  • Able to work autonomously
  • Common sense, and business acumen
  • Exceptional planning, and organisation skills
  • Excellent MS Office skills, and IT literacy
  • Discretion in the handling of sensitive information
  • Resourceful, problem solver

Affiliations

  • Gardening, Dress Making & spending time in Scotland

Timeline

Executive Assistant to CEO & COO

Porthaven Care Home Group
09.2023 - 10.2024

Junior School Admissions Manager

St Georges College Weybridge
06.2023 - 09.2023

Admissions Registrar

The Marist School
06.2018 - 03.2023

Personal Assistant to CEO

Betfair Plc
07.2005 - 03.2010

Personal Assistant to European Finance Director

Booz Allen
01.2000 - 04.2005

Personal Assistant to the Head of Business Banking

Lloyds Bank
01.1998 - 12.1999

Business Development Consultant

Lloyds Bank
02.1997 - 12.1997

Personal Banking Manager

Lloyds Bank
07.1995 - 01.1997

BA (Hons) English Literature and History, Class2:2 - Degree

Staffordshire University
09.1992 - 06.1995

A Levels -

Maricourt High School
09.1990 - 06.1992

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Clare GreenExecutive Assistant