
A polished and highly organised professional with extensive experience in client-facing roles. With a strong background in service management and interpersonal communication, I excel at being the first point of contact for a business.
After a period of dedicated family management, I am returning to the workforce with refined multitasking abilities, a friendly but professional demeanour, and a commitment to providing exceptional administrative support. I am eager to bring my 'client first' mindset to a professional office or reception team.
Managed all administrative and financial aspects of a busy household, including budgeting, scheduling, and long term planning.
Developed high level patience, problem solving skills, and the ability to adapt to rapidly changing priorities.
Managed all aspects of hairdressing including reception, stock management, mentoring, financial handling and general housekeeping.
Led a team of hairdressers and apprentices, overseeing daily salon operations and training junior members. Skilled in all aspects of cutting, colouring, styling and barbering.
Operated an independent business within a salon by renting a chair.
Stylist specialised in cutting, colouring and perming. Provided reception services.
Food preparation and service, hygiene and cleaning, customer service and health and safety compliance.
In salon training with one day a week at college to learn hairdressing.
Cleaning, reception, shampooing and assisting senior stylists.
Front of House : Expert at greeting visitors, managing arrivals and creating a welcoming, professional first impression
Diary and Appointment Management : 20 years of experience managing complex booking systems and coordinating schedules to ensure smooth daily operations
Communication : Highly skilled in both face-to-face and telephone communication, with a proven ability to handle inquires and resolve issues tactfully
Financial Handling : Proficient in processing payments, daily cashing up, and basic record keeping
Organisation and Multitasking: Capable of managing a busy reception desk while handling administrative tasks, emails, and incoming calls simultaneously