Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLARE EDWARDS

Oxfordshire

Summary

To take on challenging new role harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results. Hardworking and passionate with a strong organizational skills eager to secure Void Supervisor position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Void Inspector

Equans/VIVO
08.2022 - Current
  • Communicated well with personnel at multiple levels across various teams.
  • Assessed product conformity against precise specifications.
  • Paid strict attention to detail to detect discrepancies and non-compliance.
  • Conducted rigorous inspections in line with quality management requirements.
  • Maintained inspection documents and generated reports as necessary.
  • Recorded findings of inspections using established practices.
  • Promoted good safety and environmental practices to minimize risk.
  • Followed standard operating procedures for inspections and tests.
  • Protected integrity of quality assurance procedures by championing honesty and accuracy.
  • Defined, developed and upheld consistently high March In standards.
  • Completed allocated work within agreed time and quality to meet customer expectations.
  • Enforced safety rules and guidelines on sites for avoiding injuries and accidents to workers.
  • Supervised, inspected and directed contractors to ensure an high standard and timely completion.
  • Provided technical support to production personnel.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.

Accommodation Officer

Amey/Pinnacle
10.2020 - 08.2022
  • Successfully maintained clean UK driving licence and access to reliable transportation.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Consistently ensured resident satisfaction, addressing concerns and promptly following up on maintenance requests.
  • Managed allocations and voids process, to ensure both organizational targets and service users needs were met.
  • Liaised with DIO and our contractors to verify compliance with housing law and regulations.
  • Delivered effective housing management service for over 400 rented properties across Shrivenham and Bicester.
  • Maintained impeccable condition of properties, monitoring delivery of reactive repairs to ensure high standard.
  • Conducted inspections of inside and outside areas to determine cleaning and maintenance needs with 100% accuracy.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Actively listened to customers to fully understand requests and address concerns.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Hospitality Manager

Sodexo
08.2018 - 10.2020
  • Active listening Judgement and decision making
  • Speaking Administration and management
  • Time management Critical thinking
  • Complex problem solving Customer and personal service, Use computers for various applications, such as database management or word processing
  • Perform payroll functions, such as maintaining time-keeping information and processing and submitting the payroll
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure that accounts are balanced
  • Create, maintain and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence or other material
  • Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions
  • Greet visitors or callers and handle their enquiries, or direct them to the appropriate people according to their requirements
  • Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations.

Welfare Assistant

1 Regimet RLC
05.2015 - 08.2018
  • Use computers for various applications, such as database management or word processing
  • Answer telephones and provide callers with information, take messages or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their enquiries, or direct them to appropriate people according to their requirements
  • Counsel individuals, groups, families or communities regarding issues such as mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care and medical care
  • Interview clients individually, in families or in groups, assessing their situation, capabilities and problems to determine which services are required to meet their needs
  • Maintain case-history records and prepare reports
  • Counsel parents with child-rearing problems, interviewing child/ren and family to determine whether any further action is required
  • Administer welfare programs
  • Serve as liaisons between organizations, and outside organizations
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements or procedures
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, drink or drug history
  • Provide information or refer individuals to public or private agencies or community services for assistance
  • Assist in locating housing for displaced individuals
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping
  • Inform tenants of facilities, such as laundries or playgrounds
  • Assist clients with preparation of forms, such as tax and benefit forms
  • Oversee the day-to-day group activities of residents in the institution
  • Responsible for maintenance and daily running of the welfare car and drivers

Welfare Assistant

British Army
06.2014 - 05.2015
  • Use computers for various applications, such as database management or word processing
  • Answer telephones and provide callers with information, take messages or transfer calls to appropriate individuals
  • Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions
  • Greet visitors or callers and handle their enquiries, or direct them to appropriate people according to their requirements
  • Administer welfare programs.

Store Keeper

08.2010 - 10.2013
  • Use computers for various applications, such as database management or word processing
  • Create, maintain and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence or other material
  • Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions
  • Receive and count stock items, and record data manually or using a computer
  • Pack and unpack items to be stocked on shelves in stock rooms, warehouses or storage yards
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms or other areas
  • Drive lorries in order to pick up incoming stock or to deliver parts to designated locations
  • Clean and maintain supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations
  • Issue or distribute materials, products, parts and supplies to customers or colleagues based on information from incoming requisitions.

Driver

Royal Logistic Corp
11.1996 - 08.2010
  • Drive vans to deliver items such as food, medical supplies or newspapers
  • Maintain vans and food-dispensing equipment
  • Enforce safety rules and regulations
  • Plan work assignments and equipment allocation to meet transport, operations or production goals
  • Direct workers in transportation or related services, such as pumping, moving, storing, loading or unloading of materials or people
  • Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications
  • Plan and establish transportation routes
  • Resolve worker problems or collaborate with employees to assist in problem resolution
  • Dispatch personnel and vehicles in response to telephone emergencies
  • Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
  • Perform or schedule repairs or preventive maintenance of vehicles or other equipment
  • Recommend or implement personnel actions, such as employee selection,
  • Education evaluation, rewards, or disciplinary actions
  • Drive vehicles or operate machines or equipment to complete work assignments or to assist workers
  • Maintain or verify records of time, materials, expenditures, or crew activities.

Education

Ashfield School
Nottighamshire

Skills

  • Accommodation management
  • Excellent listening and observation skills
  • Proactive team player
  • Customer service
  • Problem solving
  • Excellent communication
  • Hard working
  • Safety awareness
  • Valid drivers license
  • Interviewing and Hiring
  • Staff Training and Development
  • Decision-Making
  • Health and safety compliance

Timeline

Void Inspector

Equans/VIVO
08.2022 - Current

Accommodation Officer

Amey/Pinnacle
10.2020 - 08.2022

Hospitality Manager

Sodexo
08.2018 - 10.2020

Welfare Assistant

1 Regimet RLC
05.2015 - 08.2018

Welfare Assistant

British Army
06.2014 - 05.2015

Store Keeper

08.2010 - 10.2013

Driver

Royal Logistic Corp
11.1996 - 08.2010

Ashfield School

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