CLARE EDWARDS
Oxfordshire
Summary
To take on challenging new role harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results. Hardworking and passionate with a strong organizational skills eager to secure Void Supervisor position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Void Inspector
Equans/VIVO
Oxfordshire
08.2022 - Current
- Communicated well with personnel at multiple levels across various teams.
- Assessed product conformity against precise specifications.
- Paid strict attention to detail to detect discrepancies and non-compliance.
- Conducted rigorous inspections in line with quality management requirements.
- Maintained inspection documents and generated reports as necessary.
- Recorded findings of inspections using established practices.
- Promoted good safety and environmental practices to minimize risk.
- Followed standard operating procedures for inspections and tests.
- Protected integrity of quality assurance procedures by championing honesty and accuracy.
- Defined, developed and upheld consistently high March In standards.
- Completed allocated work within agreed time and quality to meet customer expectations.
- Enforced safety rules and guidelines on sites for avoiding injuries and accidents to workers.
- Supervised, inspected and directed contractors to ensure an high standard and timely completion.
- Provided technical support to production personnel.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
Accommodation Officer
Amey/Pinnacle
Brize Norton, Oxfordshire
10.2020 - 08.2022
- Successfully maintained clean UK driving licence and access to reliable transportation.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Consistently ensured resident satisfaction, addressing concerns and promptly following up on maintenance requests.
- Managed allocations and voids process, to ensure both organizational targets and service users needs were met.
- Liaised with DIO and our contractors to verify compliance with housing law and regulations.
- Delivered effective housing management service for over 400 rented properties across Shrivenham and Bicester.
- Maintained impeccable condition of properties, monitoring delivery of reactive repairs to ensure high standard.
- Conducted inspections of inside and outside areas to determine cleaning and maintenance needs with 100% accuracy.
- Completed duties to deliver on targets with accuracy and efficiency.
- Actively listened to customers to fully understand requests and address concerns.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Hospitality Manager
Sodexo
Oxford
08.2018 - 10.2020
- Active listening Judgement and decision making
- Speaking Administration and management
- Time management Critical thinking
- Complex problem solving Customer and personal service, Use computers for various applications, such as database management or word processing
- Perform payroll functions, such as maintaining time-keeping information and processing and submitting the payroll
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure that accounts are balanced
- Create, maintain and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence or other material
- Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions
- Greet visitors or callers and handle their enquiries, or direct them to the appropriate people according to their requirements
- Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations.
Welfare Assistant
1 Regimet RLC
Oxfordshire
05.2015 - 08.2018
- Use computers for various applications, such as database management or word processing
- Answer telephones and provide callers with information, take messages or transfer calls to appropriate individuals
- Greet visitors or callers and handle their enquiries, or direct them to appropriate people according to their requirements
- Counsel individuals, groups, families or communities regarding issues such as mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care and medical care
- Interview clients individually, in families or in groups, assessing their situation, capabilities and problems to determine which services are required to meet their needs
- Maintain case-history records and prepare reports
- Counsel parents with child-rearing problems, interviewing child/ren and family to determine whether any further action is required
- Administer welfare programs
- Serve as liaisons between organizations, and outside organizations
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements or procedures
- Interview individuals or family members to compile information on social, educational, criminal, institutional, drink or drug history
- Provide information or refer individuals to public or private agencies or community services for assistance
- Assist in locating housing for displaced individuals
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping
- Inform tenants of facilities, such as laundries or playgrounds
- Assist clients with preparation of forms, such as tax and benefit forms
- Oversee the day-to-day group activities of residents in the institution
- Responsible for maintenance and daily running of the welfare car and drivers
Welfare Assistant
British Army
Oxford
06.2014 - 05.2015
- Use computers for various applications, such as database management or word processing
- Answer telephones and provide callers with information, take messages or transfer calls to appropriate individuals
- Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions
- Greet visitors or callers and handle their enquiries, or direct them to appropriate people according to their requirements
- Administer welfare programs.
Store Keeper
08.2010 - 10.2013
- Use computers for various applications, such as database management or word processing
- Create, maintain and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence or other material
- Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions
- Receive and count stock items, and record data manually or using a computer
- Pack and unpack items to be stocked on shelves in stock rooms, warehouses or storage yards
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms or other areas
- Drive lorries in order to pick up incoming stock or to deliver parts to designated locations
- Clean and maintain supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations
- Issue or distribute materials, products, parts and supplies to customers or colleagues based on information from incoming requisitions.
Driver
Royal Logistic Corp
11.1996 - 08.2010
- Drive vans to deliver items such as food, medical supplies or newspapers
- Maintain vans and food-dispensing equipment
- Enforce safety rules and regulations
- Plan work assignments and equipment allocation to meet transport, operations or production goals
- Direct workers in transportation or related services, such as pumping, moving, storing, loading or unloading of materials or people
- Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications
- Plan and establish transportation routes
- Resolve worker problems or collaborate with employees to assist in problem resolution
- Dispatch personnel and vehicles in response to telephone emergencies
- Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
- Perform or schedule repairs or preventive maintenance of vehicles or other equipment
- Recommend or implement personnel actions, such as employee selection,
- Education evaluation, rewards, or disciplinary actions
- Drive vehicles or operate machines or equipment to complete work assignments or to assist workers
- Maintain or verify records of time, materials, expenditures, or crew activities.
Education
Ashfield School
Nottighamshire Skills
- Accommodation management
- Excellent listening and observation skills
- Proactive team player
- Customer service
- Problem solving
- Excellent communication
- Hard working
- Safety awareness
- Valid drivers license
- Interviewing and Hiring
- Staff Training and Development
- Decision-Making
- Health and safety compliance
Timeline
Void Inspector
Equans/VIVO
08.2022 - Current
Accommodation Officer
Amey/Pinnacle
10.2020 - 08.2022
Hospitality Manager
Sodexo
08.2018 - 10.2020
Welfare Assistant
1 Regimet RLC
05.2015 - 08.2018
Welfare Assistant
British Army
06.2014 - 05.2015
Store Keeper
08.2010 - 10.2013
Driver
Royal Logistic Corp
11.1996 - 08.2010
Ashfield School