Summary
Overview
Work History
Education
Skills
Timeline
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Clare Coley

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Thorough McDonald’s brings history exceeding deadline targets and metrics for efficiency and quality. Expert in motivating and managing team members to achieve challenging objectives. Offers physical strength and stamina combined with analytical problem-solving abilities and clear communication skills.

Overview

5
5
years of professional experience

Work History

Shift Manager

McDonald’s
Oldbury, West Midlands
08.2021 - Current
  • Kept employees operating productively to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness.
  • Evaluated team outputs and delivered constructive feedback to aid professional development.
  • Led by example and demonstrated company best practices.
  • Trained and mentored new employees to maximise team performance.
  • Completed comprehensive shift reports to support seamless handovers.

Student Teacher

Wolverhampton University
Wednesbury, West Midlands
05.2023 - 06.2023
  • Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels.
  • Created lesson plans that incorporated mandated topics and included immersive activities for student engagement.
  • Stimulated critical thinking through effective questioning.
  • Planned and organised classrooms that consistently facilitated a positive learning experience.

Early Years Practitioner

Swift ACI
Great Barr, Sandwell
10.2019 - 10.2019
  • Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
  • Created safe and stimulating outdoor learning environments.
  • Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.

Early Years Practitioner

Priory Explorers Day Care Nursery
Wednesbury, West Midlands
09.2018 - 09.2018
  • Thoroughly cleaned and disinfected play areas to control health risks.
  • Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
  • Used phonics to build reading and writing skills.
  • Conducted risk assessments for activities to uphold Health and Safety.

Education

Bachelor of Arts - Primary Education

Wolverhampton University
Walsall
09/2022 -

Higher National Diploma - Health and Social Care

Central St Michaels
West Bromwich, Sandwell
09/2020 - 06/2022

NVQ Level 2 - Childcare

Juniper Training
Wednesbury, Sandwell
10/2019 - 06/2022

CACHE - Health and Social Care

Swift ACI
Birmingham
09/2019 - 10/2019

GCSEs -

Wood Green Academy
Wednesbury
09/2014 - 06/2019

Skills

  • Training and development
  • Inventory control
  • Workforce training
  • Team Building
  • Strategic planning
  • Staff Management
  • Verbal and written communication

Timeline

Student Teacher

Wolverhampton University
05.2023 - 06.2023

Shift Manager

McDonald’s
08.2021 - Current

Early Years Practitioner

Swift ACI
10.2019 - 10.2019

Early Years Practitioner

Priory Explorers Day Care Nursery
09.2018 - 09.2018

Bachelor of Arts - Primary Education

Wolverhampton University
09/2022 -

Higher National Diploma - Health and Social Care

Central St Michaels
09/2020 - 06/2022

NVQ Level 2 - Childcare

Juniper Training
10/2019 - 06/2022

CACHE - Health and Social Care

Swift ACI
09/2019 - 10/2019

GCSEs -

Wood Green Academy
09/2014 - 06/2019

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Clare Coley