Summary
Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Clare Brown

Plymouth ,Devon

Summary

Organised and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work history

Office Manager

Frank Smalley Demolition Limited
Plymouth , Devon
2019.02 - Current
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Reconciled all company accounts, including credit cards and expenses.
  • Input sales, purchase and cash transactions.
  • Managed payroll by tracking employee hours and entitlements.
  • Completed daily and monthly bank reconciliations and noted any discrepancies.
  • Generated account statements outlining payments and balances.

Financial Administrator

Print Copy Scan Limited
Plymouth , Devon
2012.11 - 2021.09
  • Verified items billed against items received, following up with vendors to reconcile variances.
  • Managed payroll by tracking employee hours and entitlements.
  • Collected monthly direct debits from customers as per agreement.
  • Generated account statements outlining payments and balances.
  • Calculated bills owed by customers, prepared invoices and distributed statements.
  • Kept up-to-date general ledger, balancing out transactions.
  • Scheduled meetings and corporate events using exceptional organisation and planning abilities.
  • Registered visitors, guests and contractors upon arrival, providing access passes.

Education

GCSEs -

John Kitto Community College
Devon
1993.09 - 1997.05

AAT Level 2 Certificate in Accounting -

Pitman Training
Plymouth
2018.09 - 2020.05

Skills

  • Purchase Order (PO) processing
  • Account reconciliation
  • Business administration
  • Office administration
  • Deadline driven
  • Invoice processing
  • Multi-tasking ability
  • Mail handling
  • Travel coordination
  • Clerical support

Languages

English
Fluent

Timeline

Office Manager

Frank Smalley Demolition Limited
2019.02 - Current

AAT Level 2 Certificate in Accounting -

Pitman Training
2018.09 - 2020.05

Financial Administrator

Print Copy Scan Limited
2012.11 - 2021.09

GCSEs -

John Kitto Community College
1993.09 - 1997.05
Clare Brown