A highly skilled professional with over 32 years of experience in office and local government environments. Demonstrates a flexible problem-solving approach and innovative thinking, with proficiency in IT systems, MS Office Suite applications, and adept at database management and information retrieval. Known for a detail-oriented and methodical working style, excelling in collaborative work with colleagues and the public. Skilled in supervisory roles and organisational strategies to optimise operational efficiency. Strong time management and organisational skills enable effective priority shifting in dynamic environments. Expertise in report writing and high-quality presentations tasks with advanced keyboard proficiency while upholding the highest standards of confidentiality and accuracy. Committed to maintaining confidentiality practices while delivering professional communication excellence.