Clare Bonner

Personal Care

Emotional support

• Displayed absolute discretion at handling confidential information.
• Monitored and reported any changes in clients' physical and mental health.
• Preserved patient safety by following safety protocols.

• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Entered and processed patients' prescriptions into internal system.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Set up and modified patient profiles to include current medications and insurance details.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

• Kept clients engaged in social networks and communities for personal health and growth.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Provided crisis counseling and intervention services to clients in emergency situations.
• Evaluated clients' social, emotional and psychological needs to create treatment plans.
• Facilitated group therapy sessions to help clients develop coping skills and improve communication.
• Monitored clients' progress to adjust treatment plans accordingly.
• Devised and implemented community-based programs to promote mental health awareness.
• Facilitated peer support groups to help clients connect with others.
• Assisted clients in developing and setting realistic goals to promote positive change.