Professional vocalist and studio musician with 15 years of experience in vocal arts, specializing in recording and performance.
Over 10 years of expertise in customer service and hospitality.
Overview
2026
2026
years of professional experience
2021
2021
years of post-secondary education
Work history
Musician/Vocalist
Independent
Exeter/London
Independent Vocalist
Professional writing and performance skills
Studio Musician
Senior Team Member/Barista
BloomsYard - Broadgate/Liverpool street
London , SouthWark
2024.06 - Current
Facilitated team support during service delivery to strengthen operations at peak business periods.
Assisted in stock takes and managing orders to ensure product accuracy and availability.
Ensured customer satisfaction by providing top-quality coffee and beverages.
Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Hosting and assisting guests during events.
Food and beverage assistant
Signature Care Homes
London, Wandsworth
2021.09 - 2024.06
Demonstrated exceptional customer service by attending to diner's needs.
Trained new team members.
Checked food quality before serving safeguarding diner's experiences, especially within a care home environment where individual requirements are different depending on food and liquid levels, allergies, and mobility.
Assisted kitchen staff with food prep, dishwashing and plating food.
Collaborated with healthcare team for effective patient care delivery.
Followed strict dietary plans tailored for each patient's health condition.
Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Bar Work
Gunnerbury Triangle Club
London
2020.05 - 2020.09
Delivering customer service behind a bar.
Responsibilities included handling money, till work, service of alcohol, customer service, cleaning, opening up & locking up.
Agency work
Host London
London
2018.01 - 2019.01
Working for different venues around London for a variety of customers in hospitality.
Waitress x2
Sodexo
Exmouth, Devon
2015.09 - 2016.08
Waiter for Sergeants/Marines in the sergeants mess of Limestone Commando.
Professionalism, customer service and high grooming standards required within formal setting.
Waitressing
Haven holidays
Exmouth
2015.01 - 2015.09
Managed operations in a high-traffic venue each shift, addressing challenges to ensure efficient service and delivery to customers.
Dance teacher
Exmouth Community College
Exmouth
- 2014.01
Teaching young children from ages 5-7 contemporary dance.
Education
A's in English & Religion, B's in Music, Dance, Media, C in maths, Science, 2nd level pass - ICT - undefined
Exmouth Community College
Exmouth, Devon
B - Dance, B - English Literature, Distinction - Music - undefined
Exeter College
Exeter, Devon
BA (Hons) Professional Musicianship -
Bimm London
Fulham, London
09.2021
Skills
Music Performance - Professional Vocalist
Songwriting
Studio Musician
Customer Service
Team Leader
Barista Expertise
In-Depth Allergen Knowledge
Moving and Handling
Food Hygiene Practices
English (Language & Subject)
Languages
English
Advanced
C1
Timeline
Senior Team Member/Barista
BloomsYard - Broadgate/Liverpool street
2024.06 - Current
Food and beverage assistant
Signature Care Homes
2021.09 - 2024.06
Bar Work
Gunnerbury Triangle Club
2020.05 - 2020.09
Agency work
Host London
2018.01 - 2019.01
Waitress x2
Sodexo
2015.09 - 2016.08
Waitressing
Haven holidays
2015.01 - 2015.09
Dance teacher
Exmouth Community College
- 2014.01
A's in English & Religion, B's in Music, Dance, Media, C in maths, Science, 2nd level pass - ICT - undefined
Exmouth Community College
B - Dance, B - English Literature, Distinction - Music - undefined