Summary
Overview
Work history
Education
Skills
Timeline
Generic
CLARE ANDREWS

CLARE ANDREWS

Yate,Bristol

Summary

With my extensive experience in customer service roles, I consider myself to be polite, friendly and an enthusiastic individual that enjoys customer interaction and problem solving.

I drive with ambition, hard working and a progressive worker mindset who wishes to work towards a goal that can progress in a career, I can work well in a team and offer assistance to my colleagues if needed.

I am able to time keep and micro manage multiple tasks to a professional standard.

I'm very confident in my abilities to carry out tasks due to past experiences as a supervisor, this has helped my confidence to maintain work at a high level and professionalism.

I can adapt to new learning capabilities at a fast rate to new tasks and objectives to improve my knowledge and skill sets, I would be very keen to join and work for a well established company that I can prove my skil lset and talents to, eventually building up my exposure to promotions or other career opportunities within the company.

Overview

42
42
years of professional experience

Work history

Factory production worker

RGE
Yate, South Gloucestershire
06.2021 - 12.2024
  • Prepared finished goods for dispatch, streamlined delivery process.
  • Loaded raw materials into machines for processing.
  • Operated hand tools to assemble products efficiently.
  • Reduced waste by efficiently utilising raw materials during production process.
  • Inspected products to maintain high quality standards.
  • Packaged completed products to prepare them for shipment.

Packer and Shipper

Write From The Heart
Chepstow
07.2020 - 06.2021
  • Assembling Personalised Gifts, Keepsakes and safely Wrapping/Boxing them for Shipping.
  • Stacked cardboard boxes and pallets.
  • Performed all duties safely and efficiently in line with Health and Safety rules for best working practices.
  • Remained Flexible to scheduling needs of business, including evening and weekend shifts.
  • Effectively communicated with all levels of staff and management.
  • Maintain clean and safe work area.
  • Reported to Management when spotting damaged or faulty goods.

Nanny

Hannah Weller
Bristol/London
02.2012 - 06.2020
  • Physical care of the children.
  • Supporting and providing activities for the development of the children.
  • Communicating with the parents on all aspects of the care of their children.
  • Providing well balanced and nutritious meals appropriate to the needs of the children.
  • Ability to use all equipment related to the care of the children, buggies and car seats.
  • Travelling with the children and preparing for holidays.
  • Preparing older children for home education.
  • Visits to places of educational importance.
  • Taking children on outings appropriate to their age and stage of development.
  • Caring when children are sick, administering medication.
  • Bathing and reading age appropriate bedtime stories.
  • Maintained child-friendly environment with engaging activities and outdoor play.
  • Continuously exceeded parent expectations by accommodating last-minute schedule changes.

Replenishment Supervisor

B&Q
Bristol
10.2005 - 02.2012
  • Duties to support the Replenishment Manager.
  • Ensuring the warehouse is kept clean, organized & fill levels and stock control are maintained to ensure the best store standards are delivered for the customers.
  • To provide colleagues in the team with the appropriate skills and knowledge.
  • To ensure all staff are compliant with Health and safety procedures to provide a safe environment for both customers and staff.
  • Operate machinery in a safe environment and meets all legal requirements.
  • Key Holder.
  • Bump Truck qualified.

First Aider

TNT
08.2005 - 10.2005
  • Data Entry.
  • Duties included Entering company and parcel data onto companies internal and external system.
  • Printing labels for couriers.
  • Making sure parcels were sent off in Pacific timescale.
  • Checking data to confirm validation and confirming arrival.
  • To work at high levels of accuracy in team environments.
  • Meeting deadlines.

Domestic and General - Machine Operator

Creda
Bristol
06.2000 - 08.2005
  • Duties were to work as a team on the assembly line, to ensure the safety, and quality of the Tumbler Dryers were met.
  • Performed immediate troubleshooting and repairs, diagnosing system faults with accuracy.
  • Raised productivity through strategic scheduling and effective time management.

Cleaning Operative - Supervisor

Tele West Communications
06.1991 - 06.2000
  • Responsibility for fire safety.
  • Cleaning Offices in secure areas.
  • Key Holder.
  • Staff Control (6) Completing and submitting all administration for staff.
  • 3 Sole responsibility for stock control.

Security Guard

Group4Securitas
Bristol
11.1987 - 05.1991
  • Static & mobile Security Guard.
  • I became the first female security guard in Bristol.
  • Duties were to secure and make safe a number of properties in and around Peasdown, Bath.
  • To radio through and report any suspicious or potential problems.
  • Maintained composure and professionalism while screening visitors during high volume periods.
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at the officer building, and conducting frequent building and grounds patrol.
  • Handled both common and crisis situations in a calm and efficient manner.

Retail Assistant

Passways Supermarket
08.1984 - 11.1985
  • Customer assistance to provide the best experience.
  • Checkout operator when required.
  • To ensure the shelves were fully replenished on a daily basis.
  • Maternity / Career break to raise child.

Kitchen Assistant

Frenchies Restaurant
Bristol, BST
12.1983 - 08.1984
  • General Kitchen Assistance.
  • Shopped for supplies.
  • Prepared the kitchen for daily use.
  • General kitchen assistant.
  • Occasionally performed waitressing duties.

Office Junior

Paul Davis Freight Services
04.1983 - 12.1983
  • Fielding calls for Transport and sales team.
  • Confirmation order chasing.
  • Copy and signed order chasing.
  • General Sales Admin and assistance.
  • 2 Reception cover as and when required.

Education

Diploma of Higher Education - Diploma

RSA Inital Text Processing
Bristol
01.2000

GCSE -

Brimsham Green School
Bristol
1983

Skills

  • High quality standards
  • Flexibility
  • Customer service
  • Team player
  • Picking and packing
  • Self-motivated
  • Box lifting
  • Delivery scheduling
  • Inventory organisation
  • Order picking and processing
  • LLOP truck operations

Timeline

Factory production worker

RGE
06.2021 - 12.2024

Packer and Shipper

Write From The Heart
07.2020 - 06.2021

Nanny

Hannah Weller
02.2012 - 06.2020

Replenishment Supervisor

B&Q
10.2005 - 02.2012

First Aider

TNT
08.2005 - 10.2005

Domestic and General - Machine Operator

Creda
06.2000 - 08.2005

Cleaning Operative - Supervisor

Tele West Communications
06.1991 - 06.2000

Security Guard

Group4Securitas
11.1987 - 05.1991

Retail Assistant

Passways Supermarket
08.1984 - 11.1985

Kitchen Assistant

Frenchies Restaurant
12.1983 - 08.1984

Office Junior

Paul Davis Freight Services
04.1983 - 12.1983

Diploma of Higher Education - Diploma

RSA Inital Text Processing

GCSE -

Brimsham Green School
CLARE ANDREWS