Summary
Overview
Work history
Education
Skills
Languages
Timeline
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CLARA TEMPLE

Lincoln,England

Summary

A passionate, customer-centred, energetic and determined individual who is experienced in working with a broad range of clientele. Task prioritising is something that I thrive at, including innovating new ideas and resolutions. Communicating skills in a range of work environments and dedicated with a strong history of clear communication and exceeding personal and professional targets.

Overview

10
10
years of professional experience

Work history

Trials Officer

Branston Potatoes LTD
Branston, Lincolnshire
11.2024 - Current
  • Assisted in analysing problems and evaluating solutions to support decision-making.
  • Helped to plan and facilitate small plot trials for variety development programme.
  • Created detailed reports for breeders using Excel and QuickSense.
  • Provided timely updates and supported seamless communications between stakeholders.
  • Ensured adherence to protocol specifications and maintained data integrity for trials.
  • Built strong relationships with growers and breeders.
  • Participated in open day events by coordinating site setups and leading plot tours.
  • Organised and conducted taste panels to gather data for variety development.

Emergency call handler

East Midlands Ambulance Service
Lincoln
09.2023 - 11.2024
  • Used calm phone manner to develop rapport and extract as much information as possible.
  • Liaising with dispatchers to enable quick responses to life-threatening situations.
  • Delivering life-saving instructions, including CPR, maternity and blood loss management.
  • Provided compassionate advice and support to callers, communicating clearly and calmly throughout.
  • Navigated stressful and unpredictable situations as a first point of contact.
  • Triaged calls within desired timeframes, liaising with clinicians and supporting services to provide appropriate support.
  • Signposted callers to clinically appropriate care pathways, reducing pressures on emergency services.
  • Worked in a fast paced environment ensuring whilst attaining attention to detail.

Water ski Instructor and Camp Counsellor

Lake of the Woods and Greenwoods Camp
Decatur, Michigan
06.2022 - 08.2023
  • Led and engaged campers in activities at camp programmes and activities.
  • Enthusiastically taught ski lessons to groups of 10- 30+ students hour time block, accommodating a variety of skill levels.
  • Built relationships with campers and staff through excellent communication.
  • Stepped in and covered lifeguard shifts within my free time.

Ski Technician, Driver, Hotel Rep

Snowcoach - Valmeinier
Alps
01.2022 - 04.2023
  • Provided ski rental hire on regular basis, ensured the safety and quality of equipment.
  • Took clients skiing daily, proactively captivating and engaging with customers ensuring their needs were met when out on the mountain.
  • Utilising expert knowledge of the local area, piste and weather to ensure client safety on the mountains.
  • Visually inspected rooms to ensure they met hotel standards and ensured arrivals list was up-to-date.
  • Handled complaints with calm and diplomacy, taking corrective action, following up on resolution.
  • Facilitated seamless guest experience.

Farm Shop and Marketing Assistant

Redhill Farm
12.2019 - 12.2022
  • Fostered positive relationships with customers to enhance loyalty and retention
  • Assisted customers with product selection and sales, recommending items to increase transaction value
  • Using expert knowledge about quality and value of products to influence customer buying decisions.
  • Coordinated promotional events to enhance brand visibility and engagement.
  • Followed brand imaging guidelines and created content to align with brand vision.

Artisan Cheese Maker

Sparkenhoe Dairy and Cheese Farm
Leicester
07.2018 - 01.2019
  • Inspected finished products to verify quality prior to packaging.
  • Worked with team members to address production issues.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Smoothened milking procedures, conducting pre-milking equipment checks to ensure good working order.

Lifeguard

Active Nation
Lincoln
09.2015 - 01.2018
  • Observed swimmers attentively, quickly responding to risks
  • Offered a flexible working schedule.
  • Handled challenging behaviour and misuse of pool facilities with clear and calm communication.

Education

Bachelor of Science - Food Manufacturing and Marketing

Harper Adams University College
Edgmond
04.2001 -

Higher National Diploma - Hospitality

Lincoln College
Lincoln
06.2017

AS Level - Spanish, Food Technology, Psychology

Lincoln Minster School
Lincoln
04.2001 -

GCSEs - Spanish, Food Technology, Psychology

Lincoln Minster School
Lincoln
06.2016

Skills

  • First aid training
  • Strong communicator and Team Player
  • Customer service and Rapport Building
  • SASA Crop Classification Training
  • Inventory Management
  • Ability to work under pressure
  • Active member of Lincoln Rugby Club - Ladies Team


Languages

French
Elementary

Timeline

Trials Officer

Branston Potatoes LTD
11.2024 - Current

Emergency call handler

East Midlands Ambulance Service
09.2023 - 11.2024

Water ski Instructor and Camp Counsellor

Lake of the Woods and Greenwoods Camp
06.2022 - 08.2023

Ski Technician, Driver, Hotel Rep

Snowcoach - Valmeinier
01.2022 - 04.2023

Farm Shop and Marketing Assistant

Redhill Farm
12.2019 - 12.2022

Artisan Cheese Maker

Sparkenhoe Dairy and Cheese Farm
07.2018 - 01.2019

Lifeguard

Active Nation
09.2015 - 01.2018

Bachelor of Science - Food Manufacturing and Marketing

Harper Adams University College
04.2001 -

AS Level - Spanish, Food Technology, Psychology

Lincoln Minster School
04.2001 -

Higher National Diploma - Hospitality

Lincoln College

GCSEs - Spanish, Food Technology, Psychology

Lincoln Minster School
CLARA TEMPLE