Clara Knott
St. Helens
Summary
Experienced sales professional with focus on driving revenue growth and customer acquisition. Achieves results through strategic relationship building, communication, and data-driven decision-making.
Proactive professional with talent for leadership and organisation. Strong communication and problem-solving skills, honed through diverse roles in administration and team coordination. Capable of driving operational efficiency and fostering productive workplace environment.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work history
Sales Executive & Office Manager
SINBON Electronics Co UK ltd.
Ormskirk
07.2018 - Current
- Managing client relationships from early stages, from initial contact, providing quotations and managing orders. Also preparing presentation material.
- Building relationships with customers in order to grow business and increase sales revenue.
- Responding promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Working towards sales targets.
- Preparing monthly sales reports
- As Office Manager I also oversee the day to day running of the office. Including general bookkeeping, ordering office supplies and keeping office related records up to date.
- I also work closely with the president of SINBON Europe and assist him with ad-hoc tasks as required.
Account Manager
Lorom Europe
Haydock
07.2017 - 07.2018
- Managed a portfolio of customers and dealt with all aspects of their accounts, from requests for pricing, order fulfilment, shipping, invoicing and any other ad hoc customer service queries.
Sales Export Advisor
Nutriculture
Skelmersdale, Lancashire
09.2016 - 07.2017
- I worked as an export sales administrator for this manufacturer of Hydroponic Systems and Gardening supplies. Processing orders, highlighting stock issues with the relevant departments, handling queries from customers about issues with orders, invoices, or product information by phone and email, invoicing orders. I also worked with couriers to negotiate competitive prices for shipping to our customers all over the world.
Sales Export Advisor
Better Bathrooms DE
Leigh, Wigan
04.2015 - 09.2016
- Handling all stages of the German sales and ordering processes independently and working on some Google marketing and website content.
Accounts Receivable Assistant Team Leader
NCO Europe
Preston, Lancashire
11.2013 - 03.2015
- Contacting customers to obtain payments for unpaid invoices. Working on reconciliations and general administration of accounts. Also assisting in leadership of the team, assigning the workload, coaching and training the team members and acting as team leader where required.
Education
Bachelor of Arts - Modern Languages, French & German
University of Salford
Salford 09.2007 - 07.2011
A-Levels - French, German, Maths
Settle College
Settle, North Yorkshire 09.2005 - 07.2007
GCSEs - 12 GCSEs all grade A-C including: Maths and English.
Settle College
Settle, North Yorkshire 09.2002 - 07.2005
Skills
- Customer requirement analysis
- Effective communication
- Problem solving
- Relationship management
- IT proficiency including Microsoft Office including strong Excel skills, SAP, SAGE
- German and French (spoken and written)
- Adaptability and quick learning
Timeline
Sales Executive & Office Manager
SINBON Electronics Co UK ltd.
07.2018 - Current
Account Manager
Lorom Europe
07.2017 - 07.2018
Sales Export Advisor
Nutriculture
09.2016 - 07.2017
Sales Export Advisor
Better Bathrooms DE
04.2015 - 09.2016
Accounts Receivable Assistant Team Leader
NCO Europe
11.2013 - 03.2015
Bachelor of Arts - Modern Languages, French & German
University of Salford
09.2007 - 07.2011
A-Levels - French, German, Maths
Settle College
09.2005 - 07.2007
GCSEs - 12 GCSEs all grade A-C including: Maths and English.
Settle College
09.2002 - 07.2005
Similar Profiles
Rochelle LiRochelle Li
Product Manager at SINBON ElectronicsProduct Manager at SINBON Electronics
Renee (Jui-Chu) LinRenee (Jui-Chu) Lin
ESG Office Section Manager/ESG Office Administrator at SINBON Electronics Co., Ltd.ESG Office Section Manager/ESG Office Administrator at SINBON Electronics Co., Ltd.
HAOMIN HSUHAOMIN HSU
Sales Director at SINBON ElectronicsSales Director at SINBON Electronics
Emily CrewsEmily Crews
Owner/Vice President/Installer at Crews Customs, Inc.Owner/Vice President/Installer at Crews Customs, Inc.
Jack RobertsJack Roberts
Sound Engineer-Band Set Up at The Sweetwater BandSound Engineer-Band Set Up at The Sweetwater Band