Clara Abel
Yeovil,Somerset
Summary
Commercially driven B2B Account Management professional with a proven track record of recovering underperforming accounts, driving sustainable growth, and building trusted relationships across complex, multi-stakeholder environments. Known for strong ownership, clear prioritisation, and value-led engagement with both operational and senior decision-makers. Experienced managing £1m+ portfolios, delivering consistent over-target performance and broad-based double-digit growth through repeatable, structured account management approaches. Award-recognised for protecting and retaining high-value customer relationships through decisive prioritisation and issue resolution. Reflective and development-focused, with a strong appetite to continue building depth across the full account management lifecycle.
Overview
1
1
year of professional experience
Work history
Account Manager
Screwfix | National B2B
Yeovil, Somerset
2025.02 - 2026.02
- Consistently exceeded targets across a managed portfolio valued over £1 million.
- Drove average account growth of approximately 30%, with some accounts achieving mid-40% uplifts.
- Stabilised underperforming accounts through structured reviews and prioritisation.
- Embedded preferred-supplier behaviour for reactive, time-critical purchases.
- Awarded recognition for protecting and retaining a £2 million customer account through effective issue resolution.
Account Sales Representative
Screwfix | National B2B
Yeovil, Somerset
2024.11 - 2025.01
- Advanced pipeline growth and campaign execution across national B2B portfolio.
- Led targeted mini-campaigns, scheduling Account Manager meetings beyond core responsibilities.
- Ensured CRM accuracy and validated account structures for robust management.
- Progressed to Account Manager-level responsibility within one year, showcasing performance excellence.
Skills
- Key Account & Portfolio Management
- Account Recovery, Growth & Retention
- Strategic & Consultative Selling
- Stakeholder & Procurement Engagement
- Pipeline & Opportunity Management
- Value-Based Selling & Commercial Influence
- CRM, Data Integrity & Commercial Insight
- Customer Experience & Service Recovery
- Fast-Paced Delivery & Commercial Prioritisation
KEY ACHIEVEMENTS
- Consistently exceeded target across a £1m+ managed portfolio.
- Drove average account growth of ~30%, with standout accounts achieving mid-40% uplift.
- Turned accounts from under-target to over-target performance within a short timeframe.
- Stabilised and recovered underperforming accounts through rapid prioritisation and focused execution.
- Award-recognised for protecting and retaining a £2m customer account through decisive commercial intervention.
CAREER OBJECTIVE
To continue progressing within Account Manager or Commercial roles where I can take ownership of complex portfolios, deliver sustainable growth, and build long-term customer value.
REFERENCES
Available upon request.
Timeline
Account Manager
Screwfix | National B2B
2025.02 - 2026.02
Account Sales Representative
Screwfix | National B2B
2024.11 - 2025.01