Clancy Osei

As a health support worker my job role consisted of many duties such as:

• Managing & monitoring clients ensuring their receiving their medication within specific time frames.
• Managing the medication inventory and ordering required medications.
• Observed and evaluated patients to detect changes in behavior or abnormalities.
• Maintained confidentiality of clients' information.
• Collaborated with other healthcare professionals to design treatment plans.
• Reported on clients' progress to evaluate service impact.

My role as a General assistant at Sainsbury's consist of: completing assigned tasks efficiently and with minimal supervision. Additionally, I manage packages and dispatching of customer's orders, consistently meeting delivery deadlines. As well as this I proactively assist my team in heavy lifting and complex problem-solving tasks, improving operational efficiency.

My daily routine as a sales assistant required me to: address and resolve complex customer complaints in calm, efficient and friendly manner. As well as this I ensured all customers were provided with exceptional service to build and maintain customer loyalty. In addition to this I explained products' benefits and value, engaging customers in new stock to drive sales.