Claire Louise Holmes
Liverpool,Merseyside
Summary
Dedicated professional with a diverse skill set encompassing nail technician skills, carer skills, food industry expertise, and personal training abilities. Proficient in manicure techniques, cuticle care, filing and buffing, as well as demonstrating empathy and compassion in caregiving roles. Experienced in efficient tray carrying, tills operation, understanding dietary requirements, gym equipment handling, body composition analysis, and creating innovative workout routines. Committed to delivering exceptional service across various sectors while maintaining resilience under pressure.
I am a compassionate, hardworking, and people-focused individual with a strong background in care, beauty, fitness and hospitality. My experience in the care industry has taught me the importance of patience, empathy, and attentiveness while supporting residents with their daily needs. In the beauty industry, I developed strong interpersonal and customer service skills , ensuring clients always felt confident and cared for. Becoming a personal trainer was a natural step, driven by my passion for helping others maintain a healthy lifestyle and reach their goals. Working in a fast-paced, demanding restaurant environment further shaped my ability to stay calm under pressure, multitask efficiently, and prioritise exceptional service. Across every role, I've brought a genuine desire to make people feel valued and supported.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Stay at home parent
Parent
Liverpool, Merseyside
02.2014 - 05.2016
Carer
Avalon Care Home
Southport, Sefton
08.2008 - 12.2013
- Utilised active listening skills whilst engaging in conversation with residents, boosting their mood and overall happiness level.
- Ensured proper nutrition by preparing healthy meals for residents.
- Provided exceptional care to elderly residents by assisting with daily tasks.
- Assisted residents with exercises designed by physical therapists to improve mobility and strength.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
- Assisted with mobility to ensure safety and prevent accidents.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Encouraged social interaction for improved mental health amongst residents.
- Developed personalised care plans which catered to individual needs and preferences of each patient.
- Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
- Facilitated communication between patients and their families for better understanding of care plan progressions.
- Regularly checked vital signs as part of ongoing monitoring of patient health status.
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Responded swiftly to emergency situations, protecting patient well-being.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Monitored clients' physical and mental health, reporting concerns to management for swift action.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
Kitchen porter
The Italian Restaurant
Southport, Sefton
01.2007 - 07.2008
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Promptly addressed spills or broken glassware to prevent accidents in the workplace.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Assisted chefs in food preparation for efficient meal service.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Unloaded deliveries, stored items properly for easy accessibility.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Kept a safe working environment by following all health and safety regulations.
- Cleaned work surfaces, ensured hygiene standards were met.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
-
Food server
Broadbents and Boothroyds department store
Southport, Sefton
01.2005 - 12.2006
- Set tables properly prior to meal times for an organised dining experience.
- Assisted in training new staff members contributing to a well-prepared server team.
- Kept track of inventory and restocked supplies as needed, ensuring continuous availability of items requested by diners.
- Supported other waitstaff during busy periods to maintain service standards across all tables.
- Maintained a clean, hygienic dining area for an enjoyable eating experience.
- Delivered exceptional service to customers by accurately taking orders and promptly serving food.
- Operated point-of-sale systems efficiently ensuring accurate billing processes.
- Communicated daily specials and menu changes clearly to diners encouraging informed ordering decisions.
- Upheld high standards of service with courteous and professional behaviour.
- Ensured customer satisfaction through prompt resolution of complaints or issues at the table.
- Assisted in food preparation tasks ensuring optimal freshness and taste of dishes served.
- Handled cash transactions accurately for seamless check-out procedures.
- Cleaned up after guests promptly allowing quick turnover during busy hours.
- Served food in a timely manner to ensure hot, fresh meals.
Waitress
Alexandra House
Southport, Sefton
01.2004 - 01.2005
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Managed table settings for enhanced dining experience.
- Advanced team efficiency by assisting in training new waitstaff members.
- Met special dietary requests with careful preparation and presentation of dishes.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Greeted and escorted residents to tables.
- Followed health and hygiene standards when handling food and cleaning tables.
- Kept tables clear of used crockery, glassware and cutlery.
- Polished glasses and cutlery to pristine standards.
- Took accurate residents orders and relayed information to kitchen about preferences, requests, or allergens.
Mobile Nail technician
self employed
Liverpool
07.2002 - 01.2005
- Organised inventory effectively, ensuring an adequate stock of nail polish colours and other essential supplies at all times.
- Performed thorough assessments of client's nails determining suitable treatment based on condition.
- Applied acrylic nails neatly using precise hand-eye coordination skills, resulting in satisfied customers every time.
- Offered personalised consultations for clients desiring unique nail designs.
- Enhanced client satisfaction by providing manicure, pedicure, and nail art services tailored to individual preferences.
- Performed routine equipment maintenance to ensure tools were safe and effective for use.
- Adhered strictly to hygiene protocols washing hands thoroughly before each procedure.
Mobile Nail technician
self employed
Liverpool
01.2017 - 02.2019
- Organised inventory effectively, ensuring an adequate stock of nail polish colours and other essential supplies at all times.
- Performed thorough assessments of client's nails determining suitable treatment based on condition.
- Applied acrylic nails neatly using precise hand-eye coordination skills, resulting in satisfied customers every time.
- Offered personalised consultations for clients desiring unique nail designs.
- Enhanced client satisfaction by providing manicure, pedicure, and nail art services tailored to individual preferences.
- Performed routine equipment maintenance to ensure tools were safe and effective for use.
- Adhered strictly to hygiene protocols washing hands thoroughly before each procedure.
Waitress
The Victoriana Restaurant
Southport, Sefton
07.2001 - 09.2001
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Provided top-notch service to customers, improved overall dining experience.
- Assisted with inventory management, streamlined restaurant operations.
- Met special dietary requests with careful preparation and presentation of dishes.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Maintained clean and organised dining area for customer comfort.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Collaborated with kitchen staff to ensure order accuracy.
- Managed table settings for enhanced dining experience.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Certificate of Higher Education - Travel and Tourism
Formby Sixth Form
Formby 09.2004 - 09.2005
Diploma of Higher Education - Nail technician
VTCT
Liverpool 08.2016 - 11.2016
Diploma of Higher Education - Personal Training
The city of Liverpool college
Liverpool 09.2023 - 06.2024
Skills
Nail technician skills
- Manicure techniques
- Cuticle care techniques
- Filing and buffing techniques
Carer Skills
- empathy
- compassion
- Resilient under pressure
Food industry skills
- Efficient tray carrying
- Tills operation
- Dietary requirements understanding
Personal Training skills
- Gym equipment handling
- Body composition analysis
- Creativity in workout routines
Affiliations
- Photography
- Bodybuilding
- Travelling
Timeline
Diploma of Higher Education - Personal Training
The city of Liverpool college
09.2023 - 06.2024
Mobile Nail technician
self employed
01.2017 - 02.2019
Diploma of Higher Education - Nail technician
VTCT
08.2016 - 11.2016
Stay at home parent
Parent
02.2014 - 05.2016
Carer
Avalon Care Home
08.2008 - 12.2013
Kitchen porter
The Italian Restaurant
01.2007 - 07.2008
Food server
Broadbents and Boothroyds department store
01.2005 - 12.2006
Certificate of Higher Education - Travel and Tourism
Formby Sixth Form
09.2004 - 09.2005
Waitress
Alexandra House
01.2004 - 01.2005
Mobile Nail technician
self employed
07.2002 - 01.2005
Waitress
The Victoriana Restaurant
07.2001 - 09.2001
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