Dynamic professional with expertise in verbal and written communication, team collaboration, office administration, and travel management. Demonstrates a strong ability to streamline operations and enhance productivity through effective communication and organisational skills. Committed to leveraging these competencies to support organisational goals and drive success in administrative roles.
Ranked among top sellers, consistently delivering exceptional holiday solutions to clients.
Served as social media expert for store and Ireland region, enhancing online presence.
Utilised extensive travel background to assist clients in discovering dream holidays.
Participated in educational trips that included river and also a trip to Cape Verde.
Managed booking adjustments throughout pandemic, safeguarding client interests.
Worked alongside bureau exchange team to streamline operations and improve efficiency.
Exhibited strong empathetic approach in addressing client issues effectively.
Accumulated significant administrative skills through diverse responsibilities.
Executed cash handling procedures to ensure accurate transactions.
Delivered exceptional customer service to enhance shopping experience.
Fulfilled shop representative duties, assisting customers with product inquiries.
Administered first aid in emergencies, prioritising safety and well-being.
Managed stock merchandising to optimise display and accessibility.
Processed orders and refunds efficiently, maintaining customer satisfaction.
Replenished stock regularly to ensure availability of products.
Performed housekeeping duties to uphold cleanliness standards.
Verbal and written communication
Team collaboration
Office administration
Travel expertise