Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Claire Wray

Londonderry,Londonderry

Summary

Dynamic professional with expertise in verbal and written communication, team collaboration, office administration, and travel management. Demonstrates a strong ability to streamline operations and enhance productivity through effective communication and organisational skills. Committed to leveraging these competencies to support organisational goals and drive success in administrative roles.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work history

Travel advisor

TUI
Londonderry, Londonderry
06.2019 - Current

Ranked among top sellers, consistently delivering exceptional holiday solutions to clients.
Served as social media expert for store and Ireland region, enhancing online presence.
Utilised extensive travel background to assist clients in discovering dream holidays.
Participated in educational trips that included river and also a trip to Cape Verde.
Managed booking adjustments throughout pandemic, safeguarding client interests.
Worked alongside bureau exchange team to streamline operations and improve efficiency.
Exhibited strong empathetic approach in addressing client issues effectively.
Accumulated significant administrative skills through diverse responsibilities.

Sales advisor

Primark
Londonderry, Londonderry
10.2009 - 06.2019

Executed cash handling procedures to ensure accurate transactions.

Delivered exceptional customer service to enhance shopping experience.

Fulfilled shop representative duties, assisting customers with product inquiries.

Administered first aid in emergencies, prioritising safety and well-being.

Managed stock merchandising to optimise display and accessibility.

Processed orders and refunds efficiently, maintaining customer satisfaction.

Replenished stock regularly to ensure availability of products.

Performed housekeeping duties to uphold cleanliness standards.

Education

Diploma of Higher Education - Medical Receptionist Diploma

North West Regional College
Londonderry
09.2010 - 06.2012

GCSEs - Maths, English, French, Art, Business Studies, Word Processing, Office Applications

Clondermot High School
Londonderry
09.1997 - 06.2002

Skills

Verbal and written communication

Team collaboration

Office administration

Travel expertise

Affiliations

  • Travel, Excursions, Cinema, Reading, Dogs

Timeline

Travel advisor

TUI
06.2019 - Current

Diploma of Higher Education - Medical Receptionist Diploma

North West Regional College
09.2010 - 06.2012

Sales advisor

Primark
10.2009 - 06.2019

GCSEs - Maths, English, French, Art, Business Studies, Word Processing, Office Applications

Clondermot High School
09.1997 - 06.2002
Claire Wray