Claire Willis
Atherstone,United Kingdom
Summary
Highly skilled professional with a strong focus on time management excellence and decision-making. Demonstrates exceptional documentation accuracy and resource planning capabilities, ensuring administrative efficiency. Adept at cross-functional collaboration and a proven team player, delivering client services excellence with comprehensive telephone protocol knowledge. Proficient in spreadsheet maintenance, showcasing adaptability in dynamic environments. Committed to leveraging skills for continued professional growth and success.
Overview
31
31
years of professional experience
Work history
SECRETARY
Howkins & Harrison LLP
Atherstone, Warwickshire
07.2025 - 11.2025
- Scheduled and managed surveyor-client appointments and correspondence.
- Produced client invoices using Xero software efficiently.
- Organised digital and physical filing systems meticulously.
- Maintained client databases using Microsoft 365 systems.
- Executed core administrative and clerical duties with precision.
MARKETING COORDINATOR
FedEx Express
Atherstone
09.2019 - 05.2025
- Providing support to Sales for general enquires/queries with time-critical deadlines.
- Coordination and implementation of customer invoices in the UK, and Benelux, using varying company systems, including Microsoft 365.
- Work closely with Customers via Email, TEAMS and in person.
COMMERCIAL ADMINISTRATOR
TNT Express
Atherstone
07.2005 - 09.2019
- Meet and greet external customers in a friendly manner and arrange meeting rooms for upcoming events.
- Implementation of monthly fuel costs for large customer shipping accounts.
- Data entry using Excel, Word & Microsoft Office.
ADMINISTRATION SUPERVISOR
Halfords
Tamworth
09.1994 - 06.2005
- Store Key holder. Opening and closing of store duties.
- Daily balancing of money/banking.
- Staff Wages.
- Stock checking/auditing.
- Merchandising.
- General Administrative duties.
- In store Customer Service directly with the public.
Education
GCSEs - English, Math’s, Commerce, Office Technology
Woodhouse High School
Tamworth 01.1989 -
Skills
- Time Management
- Decision-making
- Documentation accuracy
- Time management excellence
- Resource planning
- Cross-Functional Collaboration
- Adaptability
- Team Player
- Client services excellence
- Telephone protocol knowledge
- Spreadsheet maintenance
- Administrative efficiency
Hobbies and Interests
I love attending concerts and gigs., I enjoy running and walking my dog., I like travelling to new destinations.
Driving licence
Full, clean UK license
Timeline
SECRETARY
Howkins & Harrison LLP
07.2025 - 11.2025
MARKETING COORDINATOR
FedEx Express
09.2019 - 05.2025
COMMERCIAL ADMINISTRATOR
TNT Express
07.2005 - 09.2019
ADMINISTRATION SUPERVISOR
Halfords
09.1994 - 06.2005
GCSEs - English, Math’s, Commerce, Office Technology
Woodhouse High School
01.1989 -