Claire Wall
Nantwich,Cheshire
Summary
Friendly and reliable, equipped with exceptional customer service skills and strong ability to work in fast-paced environments. Demonstrates proficiency in communication and teamwork, vital for ensuring seamless operations. Ready to contribute positively to Kitchen assistant role.
Overview
32
32
years of professional experience
1
1
year of post-secondary education
Work history
Catering assistant
The Tea Lounge at Nantwich FC
Nantwich, Cheshire
03.2025 - Current
- Set up dining areas for special events, improving the overall ambiance.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.
- Provided excellent customer service, ensuring guest satisfaction.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Served food and beverages to dining guests with outstanding customer service.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Prepared service area and kitchen equipment as directed.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Washed, peeled and chopped vegetables to be used in dishes.
- Assembled dishes and finalised plating of customer orders.
Midday assistant
Pear Tree Primary
Nantwich, Cheshire
09.2023 - 11.2024
- Facilitated games during break periods, encouraged student participation.
- Responded quickly to emergencies, demonstrated calm under pressure.
- Supported school policies, upheld code of conduct.
- Maintained order in the dining area by enforcing rules consistently.
- Managed conflicts amongst students to foster positive relationships.
- Promoted healthy eating habits by overseeing lunchtime procedures.
Cleaner
The Leopard
Nantwich, Cheshire
10.2020 - 09.2023
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Midday assistant
Highfields Academy
Nantwich, Cheshire
02.2018 - 10.2020
- Organised lunch queues for efficient meal service.
- Improved cleanliness with diligent dining hall maintenance.
- Promoted healthy eating habits by overseeing lunchtime procedures.
- Managed conflicts amongst students to foster positive relationships.
Catering assistant
McCormicks
Nantwich, Cheshire
01.2017 - 02.2018
- Provided excellent customer service, ensuring guest satisfaction.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Served food and beverages to dining guests with outstanding customer service.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
Cleaner/Midday Assistant
Malbank School
Nantwich, Cheshire
09.2015 - 02.2018
- Secured premises at end of shift, ensuring safety of all areas.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Worked quickly to complete cleaning within allotted timeframes.
- Kept floors clean with regular sweeping, vacuuming and mopping.
Shop assistant
Spar
Crewe, Cheshire
01.2007 - 02.2010
- Greeted every customer warmly, promoting friendly atmosphere.
- Built rapport with frequent shoppers to foster loyal customer base.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Assisted customers in finding desired items to enhance their shopping experience.
- Handled queries regarding products, providing detailed information as necessary.
- Operated cash registers with accuracy and processed cash and card transactions.
Shop assistant
George (Asda)
Crewe, Cheshire
10.2004 - 02.2007
- Greeted every customer warmly, promoting friendly atmosphere.
- Assisted customers in finding desired items to enhance their shopping experience.
- Handled queries regarding products, providing detailed information as necessary.
- Managed stock levels on shop floor for continuous product availability.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
Catering assistant
McCormicks
Nantwich, Cheshire
05.1993 - 10.2004
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Assisted in training new staff members, fostering a supportive work environment.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Served food and beverages to dining guests with outstanding customer service.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Monitored and recorded fridge and freezer temperatures to safely preserve stock.
Education
NVQ Level 1 - Business & Finance
South Cheshire College
Crewe 09.1993 - 06.1994
Skills
- Customer Service
- Food preparation
- Empathy towards customers
- Kitchen cleaning procedures
- Industrial oven operation
- Food waste management
- Food storage techniques
- Portion control
- Food hygiene knowledge
Affiliations
- Walking, eating out & fishing.
References
References available upon request.
Timeline
Catering assistant
The Tea Lounge at Nantwich FC
03.2025 - Current
Midday assistant
Pear Tree Primary
09.2023 - 11.2024
Cleaner
The Leopard
10.2020 - 09.2023
Midday assistant
Highfields Academy
02.2018 - 10.2020
Catering assistant
McCormicks
01.2017 - 02.2018
Cleaner/Midday Assistant
Malbank School
09.2015 - 02.2018
Shop assistant
Spar
01.2007 - 02.2010
Shop assistant
George (Asda)
10.2004 - 02.2007
NVQ Level 1 - Business & Finance
South Cheshire College
09.1993 - 06.1994
Catering assistant
McCormicks
05.1993 - 10.2004
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