Claire Sharratt
Polesworth,Warwickshire
Summary
A dedicated, articulate, and results-driven sales professional with over 17 years of experience in Business Development and Account Management.
An organized and driven individual committed to exceeding revenue targets by maximizing sales opportunities with new and existing clients. A successful history in exceptional client management, and negotiation skills to influence key decision-making and develop lucrative business strategies.
Ready to use and develop negotiation, leadership, and customer relationship management skills in a new Business Development position with a dynamic company.
Skills
- Business Development
- Account Management
- Outstanding Communication and people skills
- Successful Field Sales experience
- Skilled in Market analysis and strategic planning
- Technically minded and able to tailor and communicate complex information
- Excellent Presentation, Negotiation, and Closing Skills
- Experienced in Virtual Presentations
- Calm Under Pressure
Overview
20
20
years of professional experience
Work history
Business Development Manager/Account Manager
Abacus
04.2017 - 08.2023
- Identified and prospected potential clients working remotely.
- Conducted product demonstrations at clients' premises.
- Negotiated high-value contracts and closed deals to meet and exceed targets consistently.
- Managed key client relationships with clients to ensure customer satisfaction and retention.
- Composing all software programming requirements.
- Onboard new clients and train all staff on EPOS hardware and SaaS software.
- Analyzed sales reports to identify trends and update strategies.
- Exceeded sales targets by on average 30% every quarter.
- Increased client retention by 25%.
Business Development/Account Manager
Paymentsense / Abacus
02.2015 - 04.2017
- Working remotely generating 70% of my own cold leads and 30% of warm leads from the telesales team.
- Presentations at customer's premises and cold calling in between my appointments.
- Creating quotations, and negotiating prices and contracts.
- Installation of chip and pin machines ensuring smooth transitions
- EPOS installation conducting training sessions on all hardware and software systems.
- Consistently meeting all sales targets and objectives.
Account Manager
Geze UK Ltd
12.2003 - 01.2013
- I was responsible for the account management of all the customers in my area.
- Negotiating prices and contracts.
- Input and progression of sales orders onto the CRM system
- Recognizing sales opportunities and filtering to the sales department.
- Organizing and managing delivery and service schedules.
- Dealing with all customer queries and technical issues.
Timeline
Business Development Manager/Account Manager
Abacus
04.2017 - 08.2023
Business Development/Account Manager
Paymentsense / Abacus
02.2015 - 04.2017
Account Manager
Geze UK Ltd
12.2003 - 01.2013
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