Claire Sharples

Conducted daily management of betting shop as key holder, overseeing cash handling processes.
Updated marketing materials to accurately reflect current promotions and product offerings.
Ensured daily financial figures reconciled while providing direct customer service.
Handled customer enquiries efficiently, contributing to increased business retention.

Working in the cash office accepting cash and cheque payments for customers accounts, taking payments over the telephone, processing invoices to reduce payment delays, making sure cash and sheets balance at end of the day, making sure banking was all correct and up to date ready for collection and telephoning regarding their accounts and payments with discretion.

Entering students data from application forms whilst adhering to data protection also entering data from passports birth certificates etc

Assisting customers with queries, keeping shop floor tidy and presentable , serving customers on tills ,making sure cash was correct at end of shift.

Assisting in the day to day running of betting shop, cash handling, balancing figures, key holder ,serving customers, answering and solving queries, promoting offers and making sure marketing up to date

Made shirts for Marks & Spencer using different types of machines and stitches, hitting targets within the time frame, making sure machine and work station was clean and up to health and safety standards.