Claire Shann
Gosport,Hampshire
Summary
Dedicated professional with extensive experience in child safeguarding, trauma support, and pastoral counselling. Demonstrates exceptional communication skills, empathetic listening, and effective time management. Proven ability to maintain confidentiality while providing compassionate care and crisis intervention. Skilled in event coordination, detailed reporting, and youth engagement. Committed to supporting students through behavioural management and domestic violence awareness initiatives.
Hard-working Pastoral coordinator with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Reliable Pastoral coordinator with 4 years industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work history
Pastoral Coordinator
Fairways
Southampton, Hampshire
10.2024 - Current
- Provide emotional, social, and wellbeing support to students, ensuring a safe and inclusive environment.
- Monitor and address attendance, behaviour, and safeguarding concerns in line with school policies.
- Liaise with parents, teachers, and external agencies to support individual student needs.
- Organise and deliver pastoral programmes, workshops, and intervention activities.
- Maintain accurate records of pastoral care interactions, safeguarding referrals, and follow-up actions.
- Promote positive behaviour, resilience, and personal development among students
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
Learning support assistant
Fairways
Gosport, Hampshire
11.2019 - 10.2024
- Enhanced student wellbeing by offering empathetic and effective pastoral support.
- Cooperated actively in team meetings contributing constructive ideas focused on improving pastoral services.
- Championed anti-bullying initiatives within the school community, promoting mutual respect amongst pupils.
- Contributed substantially to safeguarding procedures, guaranteeing child welfare at all times.
- Offered consistent emotional support to pupils facing personal difficulties.
- Advocated for vulnerable children within the school setting, ensuring their needs were met.
- Maintained confidentiality of sensitive information whilst adhering strictly to GDPR standards.
- Mitigated learning challenges through implementation of tailored intervention strategies.
- Managed behavioural issues effectively, fostering a positive school culture.
- Coordinated with teachers to create individualised care plans for students.
- Liaised effectively with educational psychologists when required for additional pupil assistance.
- Tracked student attendance and performance, intervening early in concerning issues.
Beauty therapist
Affinity Ann Brindley
Gosport, Hampshire
02.2013 - 03.2019
- Assured safe tanning procedures, reducing skin damage risks.
- Conducted comprehensive skin analysis for tailored treatment plans.
- Executed meticulous eyebrow shaping, enhancing clients' natural features.
- Demonstrated proficient makeup application skills for special events.
- Provided high-quality Swedish massage treatments to clients for stress relief.
- Enhanced salon reputation with high-quality manicure and pedicure services.
Waitress assistant
Bedrock
Cyprus ayia napa
05.2007 - 08.2009
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Displayed energy and enthusiasm in fast-paced environment.
Book Binder
Ashford colour press
Gosport, Hampshire
08.2000 - 05.2007
- Collated printed sections into correct sequence for final assembly,.
- Maintained a clean and orderly work station to optimise efficiency during binding operations.
- Repaired damaged bindings by carefully removing old glue before applying fresh adhesive and rebinding pages.
- Worked with team members to coordinate workflows.
Education
Emotional literary support assistant (ELSA) -
Southampton City college
Southampton 09.2024 - 01.2025
Level 2 - Counselling
Counselling Level 2
Southampton 02.2023 - 04.2023
NVQ Level 2 - Health and social care
St vinecent college
Gosport 09.2000 - 07.2001
NVQ Level 2 - Beauty
Fareham college
Beauty therapy 09.2011 - 07.2012
Skills
- Calm under pressure
- Communication skills
- Problem-solving
- Child safeguarding training
- Patient listening
- House visiting
- Trauma support
intervention
- Effective time management
- Confidentiality maintenance
- Event coordination
- Record-keeping
- Crisis Intervention
- Youth engagement
- Reporting
- Detailed reporting
- Compassionate care
- Confidentiality
- Family liaison
- Pastoral counselling
- Behavioural Management
- Child protection training
- Student support
- Pastoral care
- Domestic violence awareness
- Event planning
- Empathetic communication
Timeline
Pastoral Coordinator
Fairways
10.2024 - Current
Emotional literary support assistant (ELSA) -
Southampton City college
09.2024 - 01.2025
Level 2 - Counselling
Counselling Level 2
02.2023 - 04.2023
Learning support assistant
Fairways
11.2019 - 10.2024
Beauty therapist
Affinity Ann Brindley
02.2013 - 03.2019
NVQ Level 2 - Beauty
Fareham college
09.2011 - 07.2012
Waitress assistant
Bedrock
05.2007 - 08.2009
NVQ Level 2 - Health and social care
St vinecent college
09.2000 - 07.2001
Book Binder
Ashford colour press
08.2000 - 05.2007
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