Summary
Overview
Work history
Education
Skills
Timeline
Generic

Claire Shann

Gosport,Hampshire

Summary

Dedicated professional with extensive experience in child safeguarding, trauma support, and pastoral counselling. Demonstrates exceptional communication skills, empathetic listening, and effective time management. Proven ability to maintain confidentiality while providing compassionate care and crisis intervention. Skilled in event coordination, detailed reporting, and youth engagement. Committed to supporting students through behavioural management and domestic violence awareness initiatives.

Hard-working Pastoral coordinator with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Reliable Pastoral coordinator with 4 years industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Overview

25
25
years of professional experience
2
2
years of post-secondary education

Work history

Pastoral Coordinator

Fairways
Southampton, Hampshire
10.2024 - Current
  • Provide emotional, social, and wellbeing support to students, ensuring a safe and inclusive environment.
  • Monitor and address attendance, behaviour, and safeguarding concerns in line with school policies.
  • Liaise with parents, teachers, and external agencies to support individual student needs.
  • Organise and deliver pastoral programmes, workshops, and intervention activities.
  • Maintain accurate records of pastoral care interactions, safeguarding referrals, and follow-up actions.
  • Promote positive behaviour, resilience, and personal development among students
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported team by demonstrating respect and willingness to help.

Learning support assistant

Fairways
Gosport, Hampshire
11.2019 - 10.2024
  • Enhanced student wellbeing by offering empathetic and effective pastoral support.
  • Cooperated actively in team meetings contributing constructive ideas focused on improving pastoral services.
  • Championed anti-bullying initiatives within the school community, promoting mutual respect amongst pupils.
  • Contributed substantially to safeguarding procedures, guaranteeing child welfare at all times.
  • Offered consistent emotional support to pupils facing personal difficulties.
  • Advocated for vulnerable children within the school setting, ensuring their needs were met.
  • Maintained confidentiality of sensitive information whilst adhering strictly to GDPR standards.
  • Mitigated learning challenges through implementation of tailored intervention strategies.
  • Managed behavioural issues effectively, fostering a positive school culture.
  • Coordinated with teachers to create individualised care plans for students.
  • Liaised effectively with educational psychologists when required for additional pupil assistance.
  • Tracked student attendance and performance, intervening early in concerning issues.

Beauty therapist

Affinity Ann Brindley
Gosport, Hampshire
02.2013 - 03.2019
  • Assured safe tanning procedures, reducing skin damage risks.
  • Conducted comprehensive skin analysis for tailored treatment plans.
  • Executed meticulous eyebrow shaping, enhancing clients' natural features.
  • Demonstrated proficient makeup application skills for special events.
  • Provided high-quality Swedish massage treatments to clients for stress relief.
  • Enhanced salon reputation with high-quality manicure and pedicure services.

Waitress assistant

Bedrock
Cyprus ayia napa
05.2007 - 08.2009
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Displayed energy and enthusiasm in fast-paced environment.

Book Binder

Ashford colour press
Gosport, Hampshire
08.2000 - 05.2007
  • Collated printed sections into correct sequence for final assembly,.
  • Maintained a clean and orderly work station to optimise efficiency during binding operations.
  • Repaired damaged bindings by carefully removing old glue before applying fresh adhesive and rebinding pages.
  • Worked with team members to coordinate workflows.

Education

Emotional literary support assistant (ELSA) -

Southampton City college
Southampton
09.2024 - 01.2025

Level 2 - Counselling

Counselling Level 2
Southampton
02.2023 - 04.2023

NVQ Level 2 - Health and social care

St vinecent college
Gosport
09.2000 - 07.2001

NVQ Level 2 - Beauty

Fareham college
Beauty therapy
09.2011 - 07.2012

Skills

  • Calm under pressure
  • Communication skills
  • Problem-solving
  • Child safeguarding training
  • Patient listening
  • House visiting
  • Trauma support

intervention

  • Effective time management
  • Confidentiality maintenance
  • Event coordination
  • Record-keeping
  • Crisis Intervention
  • Youth engagement
  • Reporting
  • Detailed reporting
  • Compassionate care
  • Confidentiality
  • Family liaison
  • Pastoral counselling
  • Behavioural Management
  • Child protection training
  • Student support
  • Pastoral care
  • Domestic violence awareness
  • Event planning
  • Empathetic communication

Timeline

Pastoral Coordinator

Fairways
10.2024 - Current

Emotional literary support assistant (ELSA) -

Southampton City college
09.2024 - 01.2025

Level 2 - Counselling

Counselling Level 2
02.2023 - 04.2023

Learning support assistant

Fairways
11.2019 - 10.2024

Beauty therapist

Affinity Ann Brindley
02.2013 - 03.2019

NVQ Level 2 - Beauty

Fareham college
09.2011 - 07.2012

Waitress assistant

Bedrock
05.2007 - 08.2009

NVQ Level 2 - Health and social care

St vinecent college
09.2000 - 07.2001

Book Binder

Ashford colour press
08.2000 - 05.2007

Similar Profiles

Create profile
Claire Shann