Claire Roddis

• Managed annual SMETA audit programme of 20 Tier 1 facilities on SEDEX platform and conversions to customer requirements. Working closely with supply base to remediate Non Compliance.
• Maintained continuous records for environmental, traceability standards and certifications- including Tier 2, 3 and some Tier 4 facilities.
• Regularly interpret sustainability and compliance initiatives across UK, EU and other global markets; i.e. ESPR, GPSR, DPP, PPWR, EPR, REACH, customer RSLs etc
• Managing chains of custody transactions and credit transfer systems.
• Maintain knowledge of customer policies and systems to ensure business successfully achieves objectives. Adapt business function to meet requirements.

• Building and developing product technology team to cover soft and hard goods- 8 technical colleagues including 4 product Technologists.
• Set and managed department KPI's to drive forward business ESG & sustainability strategy.
• Supplier/Factory technical and ethical evaluation to determine adherence to company Ethical Trading Requirements and suitability to supply product.
• Working cross functionally with Design, Customer Care, International, Wholesale, Engineering, Compliance & Integrity and Buying to continuously improve product for longevity.
• Research and development into sustainability initiatives GRS, OCS, GOTS, BCI, FSC and naturally inherent fire-retardant fibre fillings.
• Management of department budget.

Key Achievements

• Developed technical process improvements to optimise resources.
• Implemented Product Issue Management Procedure to direct all product issues from multi channels through to resolution.
• Supported implementation of Responsibly Sourced Cotton range and advised digital content to promote launch.

• Advises on product risk assessment and sealing for toys, pet toys and water bottles.
• Liaison with TUV SUD for legislative updates and recycled-content requirements.
• Coordination with FE and customers to keep quality and safety on track.
• Built close working relationships with FE to maintain correct safety requirements.
• Supports small-team coverage during peak period to improve day-to-day productivity.
• Assessing garment fit measurements and make-up against product specification.

• Manage 6 QA technologists and coordinate daily quality coverage.
• Set and manage department KPI targets for consistent performance.
• Produce written and verbal updates for senior management teams.
• Monitor and evaluate supplier sealing performance across production stages.
• Maintain and review supplier ethical data for required compliance.
• Collaborate with suppliers to introduce 3D fitting process using Optitex.
• Work cross-functionally with buying and merchandising to reduce lead times. Launched at source sealing pilot.
• Oversee retail operations relaunch of retail bra fitting guide.
• Build and develop QA team across product ranges.
• Develop products considering market needs and competitor styles.
• Assess product risk before approvals and supplier sign-off.
• Maintain close supplier relationships for consistent fit and quality.
• Ensure each supplier follows requirements for quality standards.
• Manage critical path activities to keep testing approvals on time.
• Approve test reports from multiple labs including BV Intertek and SGS.
• Partner with Intertek to keep testing performance standards updated.
• Liaise with suppliers on quality issues and corrective actions.
• Keep quality and technical manuals up to date.
• Launch comprehensive quality manual.

• Manage customer accounts across ladies, mens, and childrens product ranges daily.
• Oversee 150+ seasonal style options for timely seasonal delivery.
• Supervise junior technologists to maintain consistent technical standards.
• Create bespoke customer product specifications at point of order.
• Advise fitting, testing, and labelling specifications for each customer order.
• Attend fit sessions, issue fit comments, and support self-sealing checks.
• Coordinate communication and travel for FE factory sourcing evaluations.
• Inspect bulk production and manage critical path from sample to delivery.
• Maintain quality across trend-led menswear within a small team.
• Specify creative wash finishes for denim range developments.
• Produce technical specifications and oversee sample sealing approval procedure.