Claire Rickaby
Horwich, Bolton,Greater Manchester
Summary
I am a dedicated and adaptable person with a strong foundation in supporting adults & children with addidtional needs. I hold an NVQ Level 2 and 3 qualification in Supporting Teaching, as well as a Care Certificate and SEND Levels 2 & 3. I demonstrate exceptional teamwork and independent working skills, underpinned by a calm, patient demeanour and a commitment to assist and encourage all types of learning. I also possess a BTEC National Diploma in Textile Design and GCSEs in Maths and English. My career aspirations include further developing expertise in support roles while embracing new challenges.
Overview
21
21
years of professional experience
Work history
Personal assistant
Private
Horwich, Greater Manchester
01.2025 - Current
- Support client in developing independence by assisting them with various daily tasks.
- Help with personal care tasks including cutting hair and emptying leg bag.
- Assist in daily living activities, tidying, shopping, driving an adapted vehicle for his wheel chair to go to the cinema.
- Ensure confidentiality while establishing a trusting friendship with client.
- Prepare meals and be there to support with feeding if necessary.
- Use good communication and interpersonal skills to build positive relationships with the client and his family.
- Use manual handling techniques and lifting aids to position clients in safe, comfortable postures.
SEN teaching assistant
Blackrod Church School
Blackrod, Greater Manchester
10.2015 - Current
- Encourage independent learning through structured tasks, boosting self-reliance skills.
- Create sensory stimuli for pupils with Autism Spectrum Disorder.
- Carry out regular progress monitoring; ensured consistent academic growth.
- Assist children to regulate their own emotions.
- Manage behavioural challenges effectively by de-escalating, to maintain a safe, positive learning environment.
- Work with teachers to implement personalised education programmes, increasing student progress.
Home carer
Rosie Nightingale
Horwich, Bolton
09.2023 - 01.2025
- Utilised lifting equipment correctly to move disabled or frail patients safely around the home environment.
- Assisted clients with mobility issues to increase independence and confidence.
- Built strong relationships with clients, enhancing their emotional wellbeing.
- Documented daily care plans accurately, ensuring continuity of care between shifts and team members.
- Maintained strict levels of confidentiality regarding personal information and medical records; adhering strictly to data protection regulations.
- Ensured client comfort by providing direct personal care, including bathing and dressing.
- Administered medication as prescribed to manage health conditions effectively.
Retail team leader
Iceland
Horwich, Greater Manchester
11.2004 - 10.2015
- Handled cash transactions, ensuring accurate till balance at the end of each shift.
- Upheld health and safety standards throughout store premises.
- Trained new recruits on store procedures; ensured continuity in service delivery.
- Executed merchandising plans according to seasonal trends; boosted product interest.
- Managed challenging customer complaints, securing satisfaction and loyalty.
- Delivered high-quality customer care with consistent professionalism and enthusiasm.
- Ensured smooth running of daily store activities for improved customer service.
Skills
I am a calm, hardworking, patient person Always ready to try something new and learn new skills
I work well in a team and and on my own, using initiative and common sense
Care certificate
SEND Level 2 & 3
NVQ 2&3 in Supporting Teaching
NVQ 2 in Retail Operation
NVQ 2 in Catering & Hospitality
BTEC ND in Textile Design
Maths & English GCSE Grade C
Timeline
Personal assistant
Private
01.2025 - Current
Home carer
Rosie Nightingale
09.2023 - 01.2025
SEN teaching assistant
Blackrod Church School
10.2015 - Current
Retail team leader
Iceland
11.2004 - 10.2015