Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Claire Prosser

PORT TALBOT,GLAMORGAN

Summary

A skilled artisan with expertise in leatherwork, hemming mastery, and precision crafting, delivering high-quality results tailored to customer specifications. Demonstrates exceptional multitask efficiency, time consciousness, and deadline adherence, ensuring projects are completed with patience and endurance.

Committed to producing meticulous craftsmanship while maintaining a strong focus on customer satisfaction and professional excellence.

Empathetic Community Champion with knack for building strong relationships and driving local engagement. Successfully led multiple community initiatives, resulting in increased participation and support. Known for collaborative approach and ability to inspire collective action.

Offering strong interpersonal and communication skills, with background in community engagement and support. Knowledgeable about fostering relationships, problem-solving, and teamwork. Ready to use and develop organisational, leadership, and advocacy skills in an administrative role.

Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

32
32
years of professional experience

Work history

Community champion

Morrisons
Port Talbot, Neath Port Talbot
04.2020 - Current
  • Advocated for educational resources to improve literacy rates in underprivileged sections of the community.
  • Strengthened community bonds by organising regular local events.
  • Coordinated local festivals and celebrations, enriching cultural diversity within the neighbourhood.
  • Initiated youth engagement programmes that resulted in greater civic responsibility among young people.
  • Enhanced accessibility for elderly residents with efforts towards infrastructure improvement.
  • Fostered a spirit of inclusivity with frequent outreach programmes.
  • Implemented safety measures that contributed towards lower crime rates in the area.
  • Championed project within local community, helping broad section of community getinvolved.
  • Helped to organise focus groups and creative workshops in community to gauge local opinion.
  • Documented accurate and updated caseload records and reports to streamline process.

Customer assistant

Morrisons
Port Talbot, Neath Port Talbot
03.2007 - 04.2020
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Ensured health and safety regulations complied within work premises at all times.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.

Post office customer service assistant

Post Office
Pontrhydyfen, Neath Port Talbot
03.2001 - 07.2007
  • Ensured accurate money handling with meticulous attention to detail.
  • Assisted customers in finding the right postage for their needs, improving customer experience.
  • Promoted Post Office products to enhance sales.
  • Provided excellent customer service by handling queries and complaints efficiently.
  • Facilitated resolution of customer issues for increased satisfaction.
  • Enhanced customer satisfaction with quick, efficient service.
  • Checked identification documents thoroughly before issuing certain mail types, adhering strictly to security protocols.
  • Packed items securely for damage prevention during transport.

Sewing machinist

Dewhurst
Swansea, Swansea
04.1993 - 07.2003
  • Ensured quality production by meticulously checking finished products.
  • Used various attachments for specialised tasks; improved efficiency.
  • Followed company protocols for waste management, promoting sustainability efforts.
  • Resolved machine malfunctions promptly, minimising downtime.
  • Checked garment specifications before starting work to ensure accuracy in production.
  • Utilised different types of stitches, creating diverse textures on fabric.
  • Performed alterations on clothes as per customer requests.

Education

GCSEs - English

Cefn Saeson
Neath, Neath Port Talbot
05.1993 - 05.1993

GCSEs - Information Technology

Cefn Saeson
Neath, Neath Port Talbot
05.1993 - 05.1993

GCSEs - Mathematics

Cefn Saeson
Neath, Neath Port Talbot
05.1993 - 05.1993

Skills

  • Leatherwork
  • Hemming mastery
  • Precision crafting
  • Multitask efficiency
  • Time consciousness
  • Patience and endurance
  • Deadline adherence
  • Customer specification understanding
  • File management
  • Basic graphic design knowledge
  • Event planning software mastery
  • Content management system familiarity
  • Social media management software
  • Email marketing tools understanding
  • Social media management
  • Event planning
  • Influential leadership
  • Safeguarding vulnerable adults

Affiliations

  • Organising and coordinating charity events
  • Keeping fit

Accomplishments

High Sheriff award for work within the community and charities

Timeline

Community champion

Morrisons
04.2020 - Current

Customer assistant

Morrisons
03.2007 - 04.2020

Post office customer service assistant

Post Office
03.2001 - 07.2007

GCSEs - English

Cefn Saeson
05.1993 - 05.1993

GCSEs - Information Technology

Cefn Saeson
05.1993 - 05.1993

GCSEs - Mathematics

Cefn Saeson
05.1993 - 05.1993

Sewing machinist

Dewhurst
04.1993 - 07.2003
Claire Prosser