Summary
Overview
Work History
Education
Skills
Custom Section
Volunteer Experience
Interests
Timeline
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CLAIRE MURPHY

Tillicoultry,Clackmananshire

Summary

Committed to empowering children and young adults to thrive in supportive learning environments. Dedicated Childcare Executive with a focus on fostering learning environments for children and young adults. Identifies and addresses childcare and mental health barriers, facilitating access to employment for parents. Cultivates strategic stakeholder relationships and implements effective interventions to enhance educational outcomes.

Overview

18
18
years of professional experience

Work History

Childcare Executive

Clackmannanshire Economic Regeneration Trust
Alloa, Clackmannanshire
07.2023 - 07.2026
  • Map childcare and mental health barriers affecting parents entering employment daily.
  • Formed and sustained strategic relationships with stakeholders.
  • Review good practice from other sectors to shape workable interventions.
  • Complete market research to size primary out-of-school childcare demand accurately.
  • Lead detailed project design for identified programmes end-to-end.
  • Build business plans, financial appraisals, and staffing structures for delivery.
  • Define funding and legal-organisational frameworks and prepare relevant applications.

Support for Learning Assistant

Cambusbarron Primary School
Stirling, Stirlingshire
01.2022 - 06.2023
  • Support children with learning difficulties during class activities and transitions.
    Assist class teachers with preparing resources and setting up tasks.
  • Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
  • Helped teachers monitor playtime activities during break times.
  • Maintained safe, clean and organised classroom environment.
  • Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
  • Maintained a safe and tidy classroom, adhering to health and safety guidelines.

Support for Learning Assistant

Park Primary School
09.2020 - 08.2021
  • Collaborate with class teachers to deliver targeted support for children with learning difficulties.
  • Helped teachers monitor playtime activities during break times.
  • Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
  • Enhanced reading skills through guided reading sessions, tracking progress and addressing challenges.
  • Organised classroom spaces and materials to help teacher prepare for lessons.

Kindergarten Support Staff

University of Stirling
02.2017 - 06.2018
  • Facilitated play-based activities for children while maintaining classroom safety standards.
  • Recorded learning and development progress using daily observation notes.
  • Prepared snacks in line with hygiene routines and dietary requirements.
  • Planned engaging activities and excursions for weekly programme continuity.
  • Coordinated kindergarten students for research sessions, maintaining child-safety protocols throughout.

Customer Service Adviser

Capita PLC
05.2008 - 08.2013
  • Handled pension and investment telephone transactions, discussing retirement options with callers.
  • Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
  • Maintained an extensive knowledge of company's product and service range to effectively answer customer queries.
  • Assisted customers with product-related questions, feedback and complaints.
  • Handled confidential and sensitive data with discretion, reducing risk of fraud and theft.
  • Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
  • Attended regular training to enhance performance and expand knowledge.

Education

MSC - Clinical Health Psychology

University of Strathclyde
Glasgow
08.2021

BACHELOR OF SCIENCE WITH HONOURS - Psychology

University of Stirling
06.2018

ACCESS TO DEGREE STUDIES - HIGHER PSYCHOLOGY, HIGHER SOCIOLOGY, MATHEMATICS NATIONAL 1&2 SCQF LEVELS 5&6, LITERATURE NATIONAL 1 SCQF LEVEL 6, COMMUNICATION SCQF LEVEL 6, ICT SCQF LEVEL 4, WORKING WITH COMMUNITIES SCQF LEVEL 6, LOCAL INVESTIGATIONS SCQF LEVEL 5

Forth Valley College
Alloa
06.2014

BTEC NATIONAL DIPLOMA - Hotel Operations & Institutions

Thames Valley College
Slough, England
06.1987

GCSE - ART, ENGLISH, GEOGRAPHY, HISTORY, FRENCH STUDIES, BIOLOGY, O LEVEL, ECONOMIC HISTORY & ENGLISH LANGUAGE

Kings Langley Secondary School
Hertfordshire, England
06.1986

Skills

  • Effective communication
  • Creative problem-solving
  • Adaptability and eagerness to learn
  • Proficient IT skills
  • Curriculum knowledge
  • Child development experience
  • Team collaboration
  • Experience with children with diverse needs
  • Research proficiency
  • Organizational skills
  • Project management
  • Financial planning
  • Legal compliance
  • Data analysis
  • Market research
  • Stakeholder engagement

Custom Section

  • Morton, L., Calderwood, C., Cogan, N., Murphy, C., Nix, E., Kolacz, J., 2022, An exploration of psychological trauma and positive adaptation in adults with congenital heart disease during the COVID-19 pandemic., Patient Experience Journal, 9, 1, 82-94
  • Maloy, A., Main, A., Murphy, C., Coleman, L., Dodd, R., Lynch, J., Flowers, P., 2022, "I Think Friendship Over This Lockdown Like Saved My Life"- Student Experiences of Maintaining Friendships During COVID-19 Lockdown: An Interpretative Phenomenological Study., Frontiers in psychology, 13

Volunteer Experience

I have worked voluntarily at several local primary schools, and I have experience working with children of various ages with different learning, physical, mental, and behavioral additional support needs. I have previously held the position as Chairperson for the Post Graduate Psychology Society which is a voluntary committee run by students for students, organizing events and fundraising. I have also worked on several research projects on a voluntary basis during my time at Strathclyde University, two of which were published in 2021/22., Pediatric first aid, 2018-05-01, Outdoor learning literacy & numeracy, 2018-06-01, Member of Disclosure Scotland, Registered with SSSC

Interests

  • Painting
  • Nature walks
  • Reading

Timeline

Childcare Executive

Clackmannanshire Economic Regeneration Trust
07.2023 - 07.2026

Support for Learning Assistant

Cambusbarron Primary School
01.2022 - 06.2023

Support for Learning Assistant

Park Primary School
09.2020 - 08.2021

Kindergarten Support Staff

University of Stirling
02.2017 - 06.2018

Customer Service Adviser

Capita PLC
05.2008 - 08.2013

MSC - Clinical Health Psychology

University of Strathclyde

BACHELOR OF SCIENCE WITH HONOURS - Psychology

University of Stirling

ACCESS TO DEGREE STUDIES - HIGHER PSYCHOLOGY, HIGHER SOCIOLOGY, MATHEMATICS NATIONAL 1&2 SCQF LEVELS 5&6, LITERATURE NATIONAL 1 SCQF LEVEL 6, COMMUNICATION SCQF LEVEL 6, ICT SCQF LEVEL 4, WORKING WITH COMMUNITIES SCQF LEVEL 6, LOCAL INVESTIGATIONS SCQF LEVEL 5

Forth Valley College

BTEC NATIONAL DIPLOMA - Hotel Operations & Institutions

Thames Valley College

GCSE - ART, ENGLISH, GEOGRAPHY, HISTORY, FRENCH STUDIES, BIOLOGY, O LEVEL, ECONOMIC HISTORY & ENGLISH LANGUAGE

Kings Langley Secondary School
CLAIRE MURPHY