Claire Moyce
Aberdeen
Summary
Driven and adaptable professional with a knack for fostering collaboration and enhancing team performance. Demonstrating strong communication and problem-solving skills, ensuring cohesive team dynamics and effective customer satisfaction execution. Dedicated to achieving positive outcomes and creating a productive work environment through high-quality service, effective multi-departmental coordination, and strong multitasking abilities. Proven track record in administrative support and customer service, contributing to accurate stock management, efficient processing, and a seamless customer experience in fast-paced, team-oriented environments.
Overview
19
19
years of professional experience
4011
4011
years of post-secondary education
Work history
Team Leader
Mill of Mundurno Whitbread
2023.06 - 2025.05
- Customer service expert
- Multi level/ department cross trained
- Kitchen
- Front of House server & bar
- Duty manager
- Managerial and admin duties
- Staff working hours input and monitoring
- Sales management vs projected sales management
- Orders & stock management
- Team management and training
- In house Restaurant Trainer
- All training to company standard for all levels and departments of team members and management
Carer to Kitchen Manager
Renaissance Care Ltd
2020.12 - 2023.01
- Carer duties
- Basic personal care
- Key worker duties
- Kitchen manager
- Management duties and admin
- HACCP, COSHH
- Risk management
- Stock rotation & storage
- Staff management
- Special dietary training
- Admin set up of rota, cleaning rotas and ordering systems
- Comprehensive knowledge of catering practices, staff and physical environment of the kitchen
- Supplier complaints and orders
- Waste management
- Dining experience
- Relief chef across sites
Team Leader
Mill of Mundurno Whitbread
2015.12 - 2020.12
- As above left due to covid, returned after reopening
- Covid Representative
- All updates on covid as they were released, team member liaison for information and concerns.
- Implementation and execution of policies across the site
Co-Owner
Scotch Bonnet Bistro
2013.12 - 2015.12
- Customer service expert
- Multi level/ department cross trained
- Managerial and admin duties
- Payroll
- Sales management
- Orders and stock management
- HACCP, COSHH
- Fire training
- Risk assessment and management
- Admin duties and financial duties
- Team management and training
- Microsoft office based documentation and book keeping
Assistant Manager
Scotmid
2011.01 - 2013.01
Team Member
Handmade Burger Co
2009.01 - 2011.01
Supervisor
Mains of Scotstown
2008.01 - 2009.01
Accounts Administrator
Pilgrim Security Ltd Seychelles
2006.01 - 2008.01
Education
A level -
International School Seychelles
O level -
International School Seychelles
Skills
- Time management
- Teamwork and individual proactive
- Administration skills
- Good communication
- Organizational skills
- Adaptive coaching techniques
- Customer service
- Stock management
- Data Entry and confidentiality
- QuickBooks/Sage experience
- Microsoft Office Excel, Outlook, Word, Teams and Co-pilot
- Resourceful problem-solving
- Report generation, Invoicing and receipts
- Supplier relations experience
- Good telephone manner
- Professional demeanour
Personal Information
- Work Permit: Currently have the right to work in the UK
- Visa status: Indefinite Leave to Remain
References
Available on request
Timeline
Team Leader
Mill of Mundurno Whitbread
2023.06 - 2025.05
Carer to Kitchen Manager
Renaissance Care Ltd
2020.12 - 2023.01
Team Leader
Mill of Mundurno Whitbread
2015.12 - 2020.12
Co-Owner
Scotch Bonnet Bistro
2013.12 - 2015.12
Assistant Manager
Scotmid
2011.01 - 2013.01
Team Member
Handmade Burger Co
2009.01 - 2011.01
Supervisor
Mains of Scotstown
2008.01 - 2009.01
Accounts Administrator
Pilgrim Security Ltd Seychelles
2006.01 - 2008.01
A level -
International School Seychelles
O level -
International School Seychelles