Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies and Interests
House Number
Certification
Timeline
Generic

Claire Louise Miller

Lossiemouth

Summary

Dynamic retail professional with a proven track record at Asda, excelling in customer service and security management. Skilled in team motivation and organizational abilities, I effectively enhance customer experiences while implementing security protocols. Known for my proactive approach and strong communication skills, I thrive in fast-paced environments, ensuring safety and satisfaction.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Support Practitioner

Turning Point Scotland
Elgin, Moray
07.2023 - Current

Delivered direct support to young adults with learning difficulties, maximizing independence and choice.

Developed personalized plans tailored to individual needs and abilities.

Managed medication issues to ensure compliance with treatment protocols.

Provided transportation and support during appointments and events.

Collaborated closely with individuals and families to uphold a robust duty of care.

Maintained accurate records of all support provided.

Check-outs Community colleague Security Guard

Asda
Elgin
01.2014 - 07.2023
  • To organise and attend charity events
  • Visit schools, Nursery's to promote healthy eating
  • Organise in-store events for colleagues such as celebration lunches
  • Previous to this new role was trained in check-outs, self scan, running and kiosk.
  • Maintained a good customer relations and service at all times
  • Completing Security checks within store being able to identify security risks and following procedures to prevent loss Shrink
  • Check high value Goods patrol store completing Weekly fire alarm drills

Retail Worker

Fat Face
Aviemore
01.2010 - 01.2014
  • Opened store and prepared tills for daily operations.
  • Replenished stock and managed deliveries to ensure inventory availability.
  • Organized staff schedules to optimize daily routines.
  • Maintained strong customer relations and delivered exceptional service.
  • Completed banking procedures at day's end and set security alarms.

Retail Assistant

Hydro Electric Store
Grantown on Spey
01.2003 - 01.2010
  • Sell small and large electrical items
  • Arrange deliveries of larger goods to customers homes
  • Open and close store
  • Complete banking at end of day and set alarms
  • Maintain good customer relations within a small community

Retail Assistant

Tesco
Aviemore
01.2000 - 01.2003
  • Worked mainly on checkouts
  • Helping customers with there shopping
  • Maintain good customer relations

Grandview Nursing home
Grantown on Spey
01.1995 - 01.2000
  • Care for the elderly
  • Friendly and caring attitude help patients with there day to day needs
  • Show dignity and integrity for there requirements at all times

Santa's Helper

Santa Clause Land
Aviemore
01.1993 - 01.1995
  • Required to monitor play areas to maintain enjoyable and positive experiences for all visitors

Education

SVQ IN SOCIAL SERVICES & HEATH CARE SCQF LEVEL 7 - SOCIAL SERVICES & HEALTHCARE

Online Education
Online Education
07-2025

Skills

  • Supervisory skills
  • Team motivation
  • Training and development
  • Customer service excellence
  • Effective teamwork
  • Communication proficiency
  • Organizational abilities
  • Initiative and proactivity
  • Time management
  • Customer relationship management
  • Active listening
  • Concept implementation
  • Eagerness to learn
  • Approachable Attitude Too Customers & Colleagues
  • De-escalation techniques

Additional Information

I have recently received my PVG check to work with children and adults, and also hold an emergency first aid qualification. References available on request.

Hobbies and Interests

  • Walking
  • Reading
  • Photography

House Number

01343 341128

Certification

  • I Have my PVG Certification

Timeline

Support Practitioner

Turning Point Scotland
07.2023 - Current

Check-outs Community colleague Security Guard

Asda
01.2014 - 07.2023

Retail Worker

Fat Face
01.2010 - 01.2014

Retail Assistant

Hydro Electric Store
01.2003 - 01.2010

Retail Assistant

Tesco
01.2000 - 01.2003

Grandview Nursing home
01.1995 - 01.2000

Santa's Helper

Santa Clause Land
01.1993 - 01.1995

SVQ IN SOCIAL SERVICES & HEATH CARE SCQF LEVEL 7 - SOCIAL SERVICES & HEALTHCARE

Online Education
Claire Louise Miller