Claire Louise Pallister

• Manage finances and administrative requirements to keep gym operating according to targets.
• Manage Cryotherapy business & treatments
• Responsible for e-commerce, in-house and external shop stock take & promotions
• Train staff on general procedures, gym rules and duties
• Resolving customer and staff issues
• Customer & staff relationship building
• Coffee shop creation & management
• Coordinate maintenance and cleaning work

In 2012 I became Apprentice to Everton FC's Injury Specialist and owner of ‘Physology Ltd' to learn his unique direct fascia release techniques. I blend different fascia techniques together to create a unique treatment experience for each client's individual pain symptoms. I have a particular interest in chronic pain, fibromyalgia and trauma / emotional release.

Managing a busy Sports Therapy School, responsible for sales, marketing, scheduling students, tutors and rooms, hosting Zoom lessons, ordering supplies, project management of a company rebrand.

Supporting the development of a new business, providing physical therapy treatments. Responsibilities include client relationship management, recruitment process, developing the business and office management.

PA to Mr Raof, working across four businesses Raof Equity, Aventus Law, Medical Connect and Cabin 164.

PA duties including dairy management, travel arrangements, responding to calls and e-mails, attending meetings, minute taking, preparing medical files, client relationship building and ensuring smooth running of the business.

Instrumental in clients Sky Sports project including client website, photography, banners, posters, leaflets, ticket sales, kit design, sports therapists, assist in gaining corporate sponsorship and liaise with press.

• Logistics - corresponding with Head Office in China and clients to ensure all shipments meet schedule
• Ensuring all purchase orders, pro forma's and invoices are correct and relevant shipping documents are sent on time to guarantee smooth operations
• Providing sales and marketing support to clients
• Coordinating creative projects with European and Chinese Creative Agencies
• Liaison with media regarding editorial and advertising space
• Attending exhibitions in Europe and organisation of UK Exhibition Solar Power UK.

• Account Management
• Coordinating the packaging photography process
• Coordinating, scheduling and quality controlling workloads for a team of 9 people
• Working directly with the Software Programmers to design a complex data and project management system, resulting in a 61% decrease in failure rate
• Ensure clients project deadlines and briefs are met, within budget
• Creating process documents to supply to clients and for team members to work to
• Weekly client briefing meetings, building client relationships and providing excellent customer service

• Providing marketing support to the International Marketing Manager to develop the company's export business taking key marketing project s global
• Development of a range of sales and marketing materials
• Development and running of the PR service
• Creating point of sale and packaging design briefs
• Briefing and liaison with design agencies
• Liaison with Business Managers to plan new product launches to export markets
• Ensuring new products meet strict International Guidelines for food products
• Project Management

• Responsible for organisation of Holiday Home exhibitions around the UK
• Accountable for managing budgets relating to marketing activity
• Organisation of product literature including photography, propping and deadline management
• Liaison with design agencies regarding production schedules and costs
• Liaison with trade press
• Organising promotional and point of sale material for customers
• Coordinating promotional email and letter mailings
• Negotiate cost savings for the business
• Instrumental in new brand introduction to the company and customers, ensuring brand consistency
• Implementation of paper recycling scheme.

• Design and creation of promotional posters
• Proofing / editing information for brochures, leaflets and website content
• Preparation of products for exhibitions and photography
• Dealing with enquires from the website and escalating where appropriate
• General administration duties, providing support
• Full sales administration and receptionist training.