Claire Kerleroux

Manage new product development projects, liaising with suppliers based in France

Responsible for stock imports, domestic deliveries, own relationship with 3PLs, review and improve operational processes

Support with website updates

Had full accountability for inbound of 4 million of products, managed flow of product and information, shipping to warehouse

Proactively built and maintain key relationships with 120 suppliers, ensuring Logistics SOPs were adhered to

Executed 12-month, 4-week and weekly inbound forecast and operational planning with 3 PL providers

Drove collaborative planning processes with Merchandising team and with 3PL providers for store opening/closure, sponsorship

Monitored orders, identifying and communicating status or delays to internal and external stakeholders

Coordinated with 3rd Party Warehouse to plan weekly intake, manage changes and peaks, investigated any delivery issues

Ensured costs such as demurrage, storage and Customs charges were kept to minimum

Executed B2B order management and fulfilment, processed orders, arranged shipping and dealt with delivery issues
Created and managed reporting for order management, sales and stockder management, sales and stock

Executed B2B order management and fulfilment, processed orders, arranged shipping and dealt with delivery issues
Created and managed reporting for order management, sales and stock

Executed B2B order management of 8 wholesalers: primary point of contact, managed end-to-end order life-cycle activities from issuing POs to factories to managing delivery of 450,000 pairs of shoes a year using Microsoft Dynamics Navision
Credit control activities: proforma/commercial invoices, presentation of letter of credit documents to British banks

Ensured continuity of supply of solid packed products for EMEA market
Managed inventory targets, monitored SKU levels and sales forecasts to rationalize stock, and prevent shortage and overstock

Managed innovation projects in collaboration with commercial director and engineers. Prepared technical offers and commercial quotes. Presented business offers to customers. Managed sales administration. Sourced new European suppliers

Administrative role: Managed orders and shipping to New Caledonia (dry, chilled, and frozen goods)
Commercial role: Negotiated prices with suppliers, contributed to preparation of promotional events
-> Recognised for my professionalism, results, and good service provided to customers, received a 10 weeks’ pay bonus