Claire Jewitt

• Boosted sales by fostering strong customer relationships
• Engaged customers with special offers to drive sales growth
• Effectively addressed customer concerns, ensuring a positive resolution and improved experience
• Conducted customer education through engaging product demonstrations
• Promoted company products, boosting revenue and surpassing targets
• Managed high-volume calls to swiftly resolve customer enquiries
• Managed customer returns and exchanges to build trust and maintain satisfaction
• Maintained comprehensive awareness of product range and stayed current with updates
• Engaged in discussions to improve sales tactics and service delivery
• Provided courteous and respectful customer service adhering to company policies
• Recorded customer data in database for precise records and trackable history
• Delivered after-sales services to enhance customer satisfaction
• Updated and managed customer database to ensure accurate and personalised service delivery
• Developed sales initiatives leading to increased customer engagement and profit margins

• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Responded to enquiries from clients, vendors and members of public.
• Responded to email inquiries promptly, delivering clear and concise information to address queries.
• Managed incoming calls efficiently, redirecting to appropriate departments to streamline communication.
• Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
• Handled confidential documents with discretion, following data protection guidelines to safeguard information.
• Captured and processed client information, entering data into online systems for wider company use.
• Monitored office supplies inventory, placing orders before stock depletion to avoid disruptions.
• Updated visitor logs and security badges accurately, adhering to security protocols to ensure safety.
• Processed incoming and outgoing post, ensuring timely distribution and collection for operational efficiency.

Collaborated with customers, staff, and management to create a professional and welcoming environment.

Enhanced staff skills to maintain Lloyd's' reputation as a top high street bank.

• Leveraged creativity and strategic thinking to engage potential customers.
• Scheduled meetings with customers to foster trust and long-term relationships.
• Maintained courteous and supportive communication to strengthen customer rapport.
• Formulated marketing plans to expand customer reach and drive sales growth.
• Managed customer grievances with swift and successful resolution.
• Maximized sales potential through identification and implementation of best practices.
• Monitored and optimized service delivery to increase client satisfaction.

• Ensured compliance with confidentiality standards through secure file management.
• Connected clients with external resources to foster improved therapeutic outcomes.
• Designed and implemented new initiatives for mental health support across various backgrounds.
• Guided patients to achieve independence through life skills education.
• Worked alongside specialists to address challenging cases through referral processes.
• Encouraged skill development through hobbies and interests for self-sustenance.

• Supplied clients with information on nutrition and preventative care.
• Developed customized exercise plans tailored to each member's fitness level.
• Developed strategies for health education and wellness optimization.
• Designed personalized programs to assist clients in achieving fitness and dietary goals.
• Expanded client network via word-of-mouth recommendations.
• Designed and facilitated personalized and group fitness sessions.
• Supported clients in fulfilling dietary aims with personalized nutrition plans.
• Strengthened client relationships, contributing to sustained business growth.
• Pursued ongoing training to enhance skills and uphold certifications.
• Guided individuals in using specific fitness equipment safely.