Claire Hill
Skellingthorpe,Lincoln
Summary
Driven professional with keen interest in logistics planning, bringing strong organisational and problem-solving skills. Demonstrates proficiency in coordinating complex schedules and optimising supply chain processes. Committed to enhancing operational efficiency and ensuring smooth, timely delivery outcomes.
Overview
17
17
years of professional experience
2002
2002
years of post-secondary education
Work History
Logistics Planner
Siemens Mobility
Lincoln, Lincolnshire
05.2022 - 09.2024
- Company Overview: The BSC is a fast-paced critical area to ensure that the railways network continues to function with minimal disruption, overhauling bogies and wheelsets
- I was responsible for organising all transport for the BSC along with dispatching all assets and parts
- Organising transport for specific dates and times, so that the BSC could prepare what was due to dispatch and arrive
- Working to tight deadlines, ensuring transport was booked in plenty of time, allowing for loading and travel and arriving at its destination with a booked time slot
- Making sure that the correct style of lorry arrived, to whether we required a flatbed or curtain sided, making sure that I followed safety aspects along the lines of weights and dimensions
- Learning the internal system, Cormap. This system was for issuing parts to bogies/wheelsets, as well as transacting trains to the appropriate railway depots and for technicians to log all work that they have completed, this is vital to keeping the railway safe
- Throughout my time at the BSC, I built the confidence to be able to work alone and within a team to be able to keep the BSC flowing correctly
- I built key relationships from, technicians, production managers to external suppliers and senior managers at deports to be able to keep the business flowing, making sure that it ran smoothly and followed all KPIs that were in place.
Executive Support Officer to Lucy Pledge, Head of Audit & Risk Management (HARM)
Lincolnshire County Council
Lincoln, Lincolnshire
09.2020 - 05.2022
- I was given the opportunity to develop my skills when it comes to working on projects within Audit
- I was able to help develop the Business Plan for Audit, this allowed me to work with other managers within the service, to be able to source information and design the Business Plan
- Optimised operational efficiency by implementing strategic business processes.
Executive Support Officer to the Leader and Executive Councillors
Lincolnshire County Council
Lincoln, Lincolnshire
03.2019 - 09.2020
- This role entailed the followings tasks; Working through councillors's inboxes, making sure that they only dealt with emails that required their full attention, taking away any emails/appointments that I could deal with or getting an officer to deal with it
- Answering calls, finding out all the information, before deciding the best option for the caller. Callers could vary from members of the public, media enquiries, to MPs
- Dealing with complaints and following the Councils procedure, but at the same time keeping the councillors informed
- I have a wide range of experience in dealing with an extensive group of individuals and organisations from administration staff, Officers all the way through to Assistant Directors; Councillors/elected members; external companies and partner agencies
Business Support
Lincolnshire County Council
Lincoln, Lincolnshire
01.2012 - 03.2019
- Senior Business Support Assistant, Business Support Workforce Management ((July 2018-March 20190
- Senior Business Support Assistant, Procurement (June 2016-July 2018)
- Management Support Officer, Public Health (August 2012-June 2016)
- Business Support, Resource Booking Team (January 2012-August 2012)
Administrator
Forces Cars Direct
Lincoln, Lincolnshire
06.2007 - 08.2011
- Company overview - supplying tax free cars to military personnel serving overseas
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Improved record keeping system with attention to detail and thoroughness.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
Education
GNVQ Intermediate - Travel and Tourism
North Lincolnshire College
09.1999 - 06.2001
GCSE - Math's, English, Art, French, Science and Technology
City School
Sep 1993 - 06.1999
Skills
- Communication expertise
- Deadline adherence
- Schedule management
- Logistical planning
- Microsoft Office
- Task prioritisation
- Outlook calendar management
- Office administration
- Email inbox management
Custom
References are available upon request.
Personal Information
Date of birth: 06/13/83
Timeline
Logistics Planner
Siemens Mobility
05.2022 - 09.2024
Executive Support Officer to Lucy Pledge, Head of Audit & Risk Management (HARM)
Lincolnshire County Council
09.2020 - 05.2022
Executive Support Officer to the Leader and Executive Councillors
Lincolnshire County Council
03.2019 - 09.2020
Business Support
Lincolnshire County Council
01.2012 - 03.2019
Administrator
Forces Cars Direct
06.2007 - 08.2011
GNVQ Intermediate - Travel and Tourism
North Lincolnshire College
09.1999 - 06.2001
GCSE - Math's, English, Art, French, Science and Technology
City School
Sep 1993 - 06.1999
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