Claire Hale
Southampton,Hampshire
Summary
Experienced professional with a strong understanding of substance misuse issues and a proven track record in the Criminal Justice system. Demonstrates excellent communication skills, both verbal and written, alongside proficient IT capabilities. Proactive and adept at managing time effectively, with a solid grasp of mental health interventions and best practices. A supportive team player with robust interpersonal skills, capable of collaborating with diverse professionals and stakeholders. Committed to information governance processes and continuous professional development to enhance service delivery.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Womens Criminal Justice Recovery Care Cordinator
Change Grow Live
Southampton
03.2023 - Current
- Work in partnership with Probation and Criminal Rehabilitation Companies (CRC)
- Deliver DRR/ATR intervention in line with National Probation Service (NPS) and Community Rehabilitation Company (CRC) court order requirements
- Supporting service users from point of entry into the service and through their treatment/recovery journey
- Providing screening, assessment, and recovery planning and onward referral
- Reducing drug and alcohol related harm to service users and the wider community
- Promoting carer, service user and community involvement
- Providing advocacy for access to partnership services
- Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
- Providing outreach support to vulnerable female sex workers
- Providing trauma-informed care to individuals experiencing crisis
- Utilise de-escalation techniques to manage challenging situations
Pastoral Coordinator & Support Worker
Fairways School
Southampton, Hampshire
03.2020 - 02.2023
- Being trained in the RIISE model means I am confident in diffusing situations and can use physical intervention as a last resort if necessary.
- Use the appropriate recording procedures to complete pupil referrals and home visits for potential students, and to support the inclusion of all pupils in the School each day, delivering a pastoral programme enabling them to access education and a structured timetable of both vocational and classroom based learning.
- Monitor and report on the implementation of pastoral support plans/interventions for pupils and contribute to the review of these plans.
- Coordinate attendance issues and provide problem solutions to provide individual support to students, including Positive Listening and Learning conversations and contribute to Behaviour management plans for individual pupils.
- Work with pupils on an individual and group basis to contribute to more effective learning through improved behaviour and social skills including Emotional Literacy Interventions.
- Assist the Head of Education and the School Deputy’s in developing resources to meet identified needs of the pupils around behaviour and therapeutic support (including chill out chats).
- Ensure a high standard of individualised lesson planning, delivery of lessons, marking of work and knowing when and how to differentiate appropriately using approaches which enable students to be taught effectively.
- Participate in the completion and monitoring of all student assessments. I am accountable for a student's attainment, progress and outcomes with your subject area.
- Confident completion and review of Behaviour Management
Senior CSA for SEMH/ASC
Crestwood Community School
Bathampton, Bath and North East Somerset
09.2016 - 03.2020
- The member of staff called to take lead when a student becomes ‘in crisis’ or displaying behaviours which class teachers or other support staff may feel out of their depth in addressing
- The projection of a ‘warm and strict’ approach which makes students feel that I can empathetic and supportive whilst at the same time setting clear boundaries and expectations to help students develop better self-regulation.
- Demonstrated over time a good degree of competency in effective liaison with both parents and outside agencies, whilst supporting the induction of new staff and the development of non-specialist staff in SEMH strategies.
- The implementation of effective record keeping for students with complex needs.
- Acting as the EHCP Lead Professional responsible for coordinating the implementation of targets, whilst also leading annual review meetings and writing the accompanying documentation.
Education
GCSEs - Maths, English, Science, Art, Catering, French
Woodlands Community School
Southampton 09.1994 - 06.1999
NVQ Level 2 - Leisure and Tourism
Itchen College
09.1999 - 06.2001
Skills
- Have a strong understanding of substance misuse issues and experience of working within a similar field
- Knowledge of the Criminal Justice system and experience of working within Criminal Justice Partnerships
- Be an excellent communicator, both verbal and written with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills
- Have a good working knowledge of mental health interventions, services, and good practice
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
- Ability to manage change successfully in a way that prioritises the needs of service users
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
References
References available upon request.
Timeline
Womens Criminal Justice Recovery Care Cordinator
Change Grow Live
03.2023 - Current
Pastoral Coordinator & Support Worker
Fairways School
03.2020 - 02.2023
Senior CSA for SEMH/ASC
Crestwood Community School
09.2016 - 03.2020
NVQ Level 2 - Leisure and Tourism
Itchen College
09.1999 - 06.2001
GCSEs - Maths, English, Science, Art, Catering, French
Woodlands Community School
09.1994 - 06.1999
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