Claire Gilbert
Norwich,Norfolk
Summary
Accomplished professional with a strong background in quality assurance and team building. Demonstrates exceptional communication skills, leadership, and resourcefulness. Adept at problem-solving and remaining calm under pressure. Experienced in public speaking and fostering collaborative environments. Committed to continuous improvement and achieving excellence in all tasks undertaken.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
19
19
years of professional experience
Work history
Trustee
ACT (Aylsham Care Trust)
10.2023 - 03.2025
- As a Trustee I work with the Board to provide oversight and scrutiny of the delivery of strategic plans
- I lead on CQC compliance and workforce development
- I proactively work with the Board and CEO to business plan
Director
Claire Gilbert Consultancy
10.2012 - 03.2025
Director
CareRite
10.2012 - 03.2025
- Company Overview: CareRite is a training and consultancy company that specialises in providing Experiential Dementia and Leadership & Culture expertise into the Health & Social Care Sector
- Our style of training and workshop delivery ensures people can experience what it might feel like to live with dementia giving practical support and creative ideas to enhance the workforce’s ability to support more appropriately
- We offer support to providers with their dementia strategy and future new build environmental design
- CareRite works with Local Authorities, Acute Trusts, General Practice, Private Health and Social Care businesses as well as corporate businesses to support development of leadership styles and cultures of organisations
- Consultancy is offered to services who require support meeting their CQC standards or who may be having difficulties with their organisational leadership and culture styles
- We provide leadership and culture training and individual mentoring for leaders and future leaders
- Contracted to Suffolk County Council to provide their Dementia Training for Social Work and Commissioning Teams
- Leading Quality Improvement Programme in Norfolk for services not meeting their CQC standards
- Delivering Leadership/Culture and CQC Ready training to Registered Managers and General Practice
- Norfolk & Waveney ICB contract for Care Consultancy advice on the Digital Health & Social Care Team
- CareRite is a training and consultancy company that specialises in providing Experiential Dementia and Leadership & Culture expertise into the Health & Social Care Sector
- Our style of training and workshop delivery ensures people can experience what it might feel like to live with dementia giving practical support and creative ideas to enhance the workforce’s ability to support more appropriately
- We offer support to providers with their dementia strategy and future new build environmental design
- CareRite works with Local Authorities, Acute Trusts, General Practice, Private Health and Social Care businesses as well as corporate businesses to support development of leadership styles and cultures of organisations
- Consultancy is offered to services who require support meeting their CQC standards or who may be having difficulties with their organisational leadership and culture styles
- We provide leadership and culture training and individual mentoring for leaders and future leaders
Associate Lecturer
University of East Anglia
09.2015 - 09.2023
- Delivering training and education relating to various aspects of dementia
Co-Founder/Director
Norfolk Care Awards
04.2013 - 09.2023
- Company Overview: Co-founder and Director of non-for-profit collaborative, delivering the highly acclaimed Norfolk Care Awards
- Specific responsibility for marketing, raising sponsorship, media relations, event management, shortlisting and judging
- Through determination and hard work make our aspiration of raising the profile of care worker, gave the workforce pride in what they do, raised public awareness through our positive media care campaigns of the work and innovation of the care sector and shared and celebrated excellent practice
- Secured high level support and sponsorship
- Advised the set up of Suffolk Care Awards who are successfully going into their eighth year
- Co-founder and Director of non-for-profit collaborative, delivering the highly acclaimed Norfolk Care Awards
Workforce Development Lead
Norfolk & Suffolk Dementia Alliance
10.2012 - 03.2017
- As Learning & Development Lead, I supported the innovative and highly effective approaches to experiential learning in the field of dementia care and co-wrote the Dementia Care Coaching Programme which was rolled out across Norfolk & Suffolk
- One of the new cadre of healthcare Associate Lecturers at the University of East Anglia leading the highly successful Care Coach programme with work extending to clients as diverse as: The East of England Co-Op, The National Trust and The Norfolk & Norwich Hospital
- Successful delivery of Care Coach Programme to over 1000 Health and Social Care Professionals
- As a direct result of the Care Coach Programme over 100,000 coaching interventions were achieved
- Greatly assisted the integration of Dementia Pathway across Norfolk and Suffolk in line with the Government’s agenda and the Prime Ministers Dementia Challenge
Registered Care Home Manager
The Laurels Care Home
10.2009 - 10.2012
Project Manager
Barchester Healthcare
07.2008 - 10.2009
Sector Manager
Jark Healthcare
09.2006 - 07.2008
Skills
- Communication skills
- Leadership
- Quality Assurance
- Team building
- Problem-solving
- Calm under pressure
- Public speaking
- Resourcefulness
Custom
- ACAS Employment Law/Managing Staff Absence
- Medicine Management
- Managing & Leading Safeguarding
- End of Life/Gold Standards Framework
- Plethora of Dementia Training & Education inclusive of Neurological Pathway Diseases
Timeline
Trustee
ACT (Aylsham Care Trust)
10.2023 - 03.2025
Associate Lecturer
University of East Anglia
09.2015 - 09.2023
Co-Founder/Director
Norfolk Care Awards
04.2013 - 09.2023
Director
Claire Gilbert Consultancy
10.2012 - 03.2025
Director
CareRite
10.2012 - 03.2025
Workforce Development Lead
Norfolk & Suffolk Dementia Alliance
10.2012 - 03.2017
Registered Care Home Manager
The Laurels Care Home
10.2009 - 10.2012
Project Manager
Barchester Healthcare
07.2008 - 10.2009
Sector Manager
Jark Healthcare
09.2006 - 07.2008
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