Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLAIRE Featherstone

Doncaster

Summary

Retail and sales professional with a strong background in customer service, stock control, and shop-floor support. Handles end-of-day banking, invoice processing, appointment scheduling, and commission administration while supporting weekly and monthly sales targets.

Overview

29
29
years of professional experience

Work History

Sales Executive

Ann Wilkinson
Retford
09.2021 - Current
  • Sold products consistently to achieve weekly and monthly KPIs
  • Engaged with customers to enhance satisfaction and loyalty
  • Managed social media accounts to increase audience engagement and brand visibility
  • Book appointments
  • End of day banking
  • Commission sheet payments
  • Input invoices
  • Recorded incoming stock in inventory system

RETAIL ASSISTANT

ASDA
01.2002 - 01.2021
  • Managed clothing department operations at George, merchandised stock to enhance visual appeal and customer experience, and assisted customers at the service desk.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.

AFTER SCHOOL CLUB/HOLIDAY CLUB

SANDRINGHAM PRIMARY SCHOOL
01.2000 - 01.2002
  • Delivered activities tailored to children's individual developmental needs, fostering their growth and engagement. Supervised tea time refreshments, ensuring a safe and enjoyable environment for children to socialise and recharge.
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.

SALES ASSISTANT

NEXT
01.1999 - 01.2000
  • Organised and arranged deliveries on shop floor to ensure optimal product placement and accessibility
  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Handled customer enquiries, providing prompt responses to questions about products and services.

RETAIL ASSISTANT

ASDA
01.1998 - 01.1999
  • Organised stock displays in clothing department to improve product visibility and attract customer interest.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.

Education

SECONDARY -

ROSSINGTON HIGH SCHOOL
01-1998

Skills

  • Sales strategy
  • Customer management
  • Customer service excellence
  • Sales reporting
  • Daily financial reconciliation
  • Inventory management
  • Financial documentation
  • Schedule management
  • Good time management
  • Team player
  • Interpersonal skills
  • Communication skills

Timeline

Sales Executive

Ann Wilkinson
09.2021 - Current

RETAIL ASSISTANT

ASDA
01.2002 - 01.2021

AFTER SCHOOL CLUB/HOLIDAY CLUB

SANDRINGHAM PRIMARY SCHOOL
01.2000 - 01.2002

SALES ASSISTANT

NEXT
01.1999 - 01.2000

RETAIL ASSISTANT

ASDA
01.1998 - 01.1999

SECONDARY -

ROSSINGTON HIGH SCHOOL
CLAIRE Featherstone