Claire Edeson

Maintaining an organised reception area for a professional business.

Offering valuable administrative support to office manager during peak periods.

Key Responsibilities

• Handle and direct incoming calls via Mitel phone system
• Signing in visitors and contractors to the site adhering to company health and safety guidelines.
• Arrange and prepare meeting rooms, ensuring provision of refreshments.
• Conduct weekly fire alarm checks
• Ensure office records remain accurate
• Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
• Coordinated office supplies orders to keep necessary materials available at all times.
• Utilise Microsoft Office applications for efficient document management and communication.
  Create and format documents using Microsoft Word.
  Managed email correspondence and calendar scheduling through Outlook.
• Recording data within computer software and spreadsheets

Responsible for assisting the manager in the day to day running of the Cafe, motivating a team to deliver excellent customer service standards whilst also working alongside them in a plethora of tasks from cooking, manning tills,and face to face interaction with the customers.

• Key Responsibilities
• Cash Handling and Banking
• Key Holder
• Completing spreadsheets/rotas and inputting data onto the provided tablet/computer program
• Ensuring compliance with multiple hygiene/food safety/health & safety laws
• Communicating with head office and feeding back to the staff
• Liaison with suppliers to order stock

Sales Assistant predominantly behind the Deli Counter, interacting and serving customers and fulfilling their requests.

Key Responsibilities

• Opening and Closing of the Department
• Re Merchandising
• Ensuring compliance with food safety regulations

Progressed from part-time weekend staff to Assistant Manager in a busy shop and café.

Motivated and led staff to deliver exceptional customer service levels.

• Oversaw daily operations to ensure efficiency and productivity.
• Implemented training programmes to enhance team skills and performance.