Claire De Sewell
Long E,Derbyshire
Summary
Accomplished sales professional with extensive expertise in a wide range of metals including aluminum, steel, yellow metals & alloys. Demonstrates proficiency in warm and cold calling, field sales, and account management. Adept at building positive supplier relations and acquiring new customers through exceptional networking skills. Known for being self-motivated with a strong ability to communicate openly and clearly. Committed to enhancing business operations and fostering customer rapport while driving sales growth.
Overview
33
33
years of professional experience
Work History
Senior Sales Executive
ThyssenKrupp Materials UK
Cradley Heath, Sandwell
03.2024 - Current
- Leveraged digital platforms for enhanced customer outreach and engagement.
- Identified prospect needs and offered appropriate products and services.
- Generated new leads and opportunities to maximise revenue.
- Fostered positive relationships with customers to enhance loyalty and retention.
Business Development Manager
Smiths Metals (Nottingham)
Chilwell, Nottinghamshire
02.2023 - 12.2023
- Exceeded KPI's through new account penetration and development.
- Attended industry trade shows, exhibitions and events across Midlands area.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Used consultative sales approach to understand and meet customer needs.
- Maintained routine communication with clients to assess overall satisfaction and resolve complaints.
- Resolved customer concerns promptly to maintain satisfaction.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Completed customer searches to generate new leads.
Sales Account Manager
Alloy Stock LTD
Derby, Derbyshire
09.2022 - 02.2023
- Managed sales pipeline, consistently converting prospects into sales.
- Increased sales from existing accounts by 30%.
- Drafted competitive sales quotes and presented to potential buyers.
- Performed full account management for assigned client portfolio with consistently positive results.
- Grew sales and consistently exceeded revenue-related KPIs.
- Increased Average Order Value through strategic upselling techniques.
- Delivered sustainable, profitable sales growth against established targets.
- Drafted sales reports and analysed findings for management presentations.
New Business Development Manager
Nexsis Comms
Ilkeston, Derbyshire
05.2021 - 08.2022
- Contact potential customers via telephone, email and in-person inquiries.
- Generate leads and capitalised on valuable business opportunities to bring in new company revenue.
- Perform research to uncover potential target areas, markets and industries.
- Generate new business with marketing initiatives and strategic plans.
- Perform client research and identified opportunities for account growth.
- Negotiate, prepare and sign contracts with clients.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Designing digital and print materials to engage audiences.
Business Owner
T & T Tooling Supplies
Sandiacre, Nottingham
09.1992 - 05.2021
- Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Developed targeted sales territory plans.
- Prioritised and effectively managed large numbers of orders, ensuring timely order processing.
- Raised accurate customer quotes.
- Monitored successful delivery of orders and customer satisfaction.
- Managed general day-to-day administrative duties from for smooth running office operations.
- Handled telephone and email order enquires, using exceptional interpersonal skills to offer best-possible customer care.
- Followed up order queries and issues, ensuring swift resolution for optimised customer satisfaction.
- Oversaw business budget planning, accounting functions, purchasing and payroll to handle financial needs.
Education
NVQ Level 3 - Business Finance
Broxtowe College
Nottingham03.1994
GCSEs -
George Spencer Academy And Technology College
Nottingham03.1992
Skills
- Warm and cold calling
- Field sales
- Open and clear communicator
- Business operations
- Positive supplier relations
- Account management
- Sales expertise
- Procurement expertise
- Self-motivated
- Extremely knowledgeable in Engineering Steels & Industrial Supplies
- Relationship building
- Customer rapport
- Networking skills
- Acquiring new customers
Hobbies & Interests
I have a passion for Interior Design and have completed projects within my home along with those of friends and family. Recently completing a large 6 bedroom new build property.
My skills for Interior design have also followed through into Event Planning. I have coordinated and themed many weddings, charity nights, parties and dance's.
I enjoy weekends away, walking with my dog and spending time with family.
Timeline
Senior Sales Executive
ThyssenKrupp Materials UK
03.2024 - Current
Business Development Manager
Smiths Metals (Nottingham)
02.2023 - 12.2023
Sales Account Manager
Alloy Stock LTD
09.2022 - 02.2023
New Business Development Manager
Nexsis Comms
05.2021 - 08.2022
Business Owner
T & T Tooling Supplies
09.1992 - 05.2021
NVQ Level 3 - Business Finance
Broxtowe College
GCSEs -
George Spencer Academy And Technology College
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