Summary
Overview
Work history
Skills
Timeline
Hi, I’m

Claire Davies

Shift Manager
Northampton,Northamptonshire

Summary

Diligent Shift Operations Manager bringing 36 years of experience in retail operations, production management, organizational development and team building within the operation. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior stakeholders and effectively prioritise tasks.

Overview

36
years of professional experience

Work history

Boohoo
Daventry, Northamptonshire

Shift operations manager
2021.05 - Current (5 education.years_Label & 1 education.month_Label)

Job overview

  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Collected regular customer and employee feedback, interpreting findings to enable corrective action.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Cut company operating budgets through improved staffing, resourcing and inventory management.
  • Analysed financial data to track and achieve budget targets.
  • Provided expert supervision to department managers and 200 + staff members, delivering optimal productivity.
  • Reduced operations costs and headcounts to significantly increase department profitability.

Arcadia
Daventry, Northamptonshire

Shift manager
2019.10 - 2021.05 (1 education.year_Label & 7 education.months_Label)

Job overview

  • Adhered to company standards and compliance requirements for operations and cleanliness.
  • Evaluated team outputs and delivered constructive feedback to aid professional development.
  • Kept employees operating productively to meet business and customer needs.
  • Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
  • Increased team efficiency by analysing staff and equipment performance.
  • Led by example and demonstrated company best practices.
  • Addressed staff absences and holiday requests to achieve consistent rota coverage.
  • Completed comprehensive shift reports to support seamless handovers.

DHL Supply Chain Debenhams
Northampton, Northamptonshire

Operations manager
2015.03 - 2019.10 (4 education.years_Label & 7 education.months_Label)

DHL Supply Chain Debenhams
Northampton, Northamptonshire

Operations Manager Secondment
2012.03 - 2015.05 (3 education.years_Label & 2 education.months_Label)

DHL Supply Chain Debenhams
Northampton, Northamptonshire

Shift manager
2007.06 - 2012.03 (4 education.years_Label & 9 education.months_Label)

DHL Supply Chain Debenhams
Northampton, Northamptonshire

First Line manager
2001.08 - 2007.06 (5 education.years_Label & 10 education.months_Label)

DHL Supply Chain Debenhams
Northampton, Northamptonshire

Logistics co-ordinator
1987.06 - 2001.08 (14 education.years_Label & 2 education.months_Label)

Swift Transport
Northampton, Northamptonshire

Quality inspector
1983.06 - 1987.06 (4 education.years_Label)

Skills

  • Warehouse operations
  • High-pressure environments
  • Process improvement strategies
  • Change management
  • Policies and procedures implementation

Timeline

Shift operations manager

Boohoo
2021.05 - Current (5 education.years_Label & 1 education.month_Label)

Shift manager

Arcadia
2019.10 - 2021.05 (1 education.year_Label & 7 education.months_Label)

Operations manager

DHL Supply Chain Debenhams
2015.03 - 2019.10 (4 education.years_Label & 7 education.months_Label)

Operations Manager Secondment

DHL Supply Chain Debenhams
2012.03 - 2015.05 (3 education.years_Label & 2 education.months_Label)

Shift manager

DHL Supply Chain Debenhams
2007.06 - 2012.03 (4 education.years_Label & 9 education.months_Label)

First Line manager

DHL Supply Chain Debenhams
2001.08 - 2007.06 (5 education.years_Label & 10 education.months_Label)

Logistics co-ordinator

DHL Supply Chain Debenhams
1987.06 - 2001.08 (14 education.years_Label & 2 education.months_Label)

Quality inspector

Swift Transport
1983.06 - 1987.06 (4 education.years_Label)

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Claire DaviesShift Manager