Hi, I’m
Claire Davies
Shift Manager
Northampton,Northamptonshire
Summary
Diligent Shift Operations Manager bringing 36 years of experience in retail operations, production management, organizational development and team building within the operation. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior stakeholders and effectively prioritise tasks.
Overview
36
years of professional experience
Work history
BoohooDaventry, Northamptonshire
Shift operations manager
05.2021 - Current
Job overview
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Collected regular customer and employee feedback, interpreting findings to enable corrective action.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Cut company operating budgets through improved staffing, resourcing and inventory management.
- Analysed financial data to track and achieve budget targets.
- Provided expert supervision to department managers and 200 + staff members, delivering optimal productivity.
- Reduced operations costs and headcounts to significantly increase department profitability.
ArcadiaDaventry, Northamptonshire
Shift manager
10.2019 - 05.2021
Job overview
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Kept employees operating productively to meet business and customer needs.
- Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
- Increased team efficiency by analysing staff and equipment performance.
- Led by example and demonstrated company best practices.
- Addressed staff absences and holiday requests to achieve consistent rota coverage.
- Completed comprehensive shift reports to support seamless handovers.
DHL Supply Chain DebenhamsNorthampton, Northamptonshire
Operations manager
03.2015 - 10.2019
DHL Supply Chain DebenhamsNorthampton, Northamptonshire
Operations Manager Secondment
03.2012 - 05.2015
DHL Supply Chain DebenhamsNorthampton, Northamptonshire
Shift manager
06.2007 - 03.2012
DHL Supply Chain DebenhamsNorthampton, Northamptonshire
First Line manager
08.2001 - 06.2007
DHL Supply Chain DebenhamsNorthampton, Northamptonshire
Logistics co-ordinator
06.1987 - 08.2001
Swift TransportNorthampton, Northamptonshire
Quality inspector
06.1983 - 06.1987
Skills
- Warehouse operations
- High-pressure environments
- Process improvement strategies
- Change management
- Policies and procedures implementation
Timeline
Shift operations manager
Boohoo
05.2021 - Current
Shift manager
Arcadia
10.2019 - 05.2021
Operations manager
DHL Supply Chain Debenhams
03.2015 - 10.2019
Operations Manager Secondment
DHL Supply Chain Debenhams
03.2012 - 05.2015
Shift manager
DHL Supply Chain Debenhams
06.2007 - 03.2012
First Line manager
DHL Supply Chain Debenhams
08.2001 - 06.2007
Logistics co-ordinator
DHL Supply Chain Debenhams
06.1987 - 08.2001
Quality inspector
Swift Transport
06.1983 - 06.1987
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