Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Claire Crane

Claire Crane

Leicester ,Leicestershire

Summary

Diligent, knowledgeable and skilled auditing team member motivated to positively impact operations with clear, transparent and thorough audits. Attentive to details and confident in dealing with large and complex data. Versatile Compliance Auditor with an understanding of operations in the health & safety auditing industry. Proficient in reading, interpreting and implementing legal rules and regulations. Excellent multitasking and coordination abilities.

Overview

16
16
years of professional experience

Work history

Compliance Auditor

Cromwell Tools
Wigston Magna, Leicestershire
09.2019 - Current
  • Trained and mentored staff to perform best audit practices and improve quality standards.
  • Evaluated internal operating processes and reallocated staff resources to maintain audit quality.
  • Helped teams strengthen internal controls and departmental processes to bring errors to near-zero.
  • performed branch location audits for 42 branches in health and safety.
  • performing internal departmental audits.

Import-shipping coordinator

Cromwell Tools
Wigston Magna, Leicestershire
06.2007 - 09.2019
  • Resolved customer queries via telephone, live chat and email, following procedures.
  • Informed clients regarding transportation and payment options to verify preference.
  • Answered credit management queries and escalated complaints to manager.
  • Consolidated packages to reduce shipping costs for valued customers, promoting ongoing working relationships and increased business.
  • Coordinated with transportation and shipping services to determine logistics details.
  • Verified shipping methods and routes from pick-up location to final destination.
  • Documented cargo amount, weight and dimensions to maintain updated records.
  • Prepared bills of lading, invoices and shipping documents for shipments.
  • Provided information to clients regarding postal rates, shipment costs and miscellaneous charges.
  • calculated and made overseas payments to suppliers depending on document files Bol etc
  • maintained files for hmrc.
  • Covered reception on occasions.



Education

GCSEs -

Guthlaxton College
Wigston Magna, Leicestershire
08/1985 - 05/1987

GCSEs - IT

Oxford open learning
Home study
04/2001 - 04/2002

Functional skills level 2 - Maths and English

North Warwickshire and south Leicester college FE
05/2020 - 03/2021

Dangerous goods awareness course - Limited quantities

Cromwell tools
Leicester
12/2019 - 12/2019

Level 3 award - Safety for managers

NCRQ
Online
06/2020 - 08/2020

Foundation Degree in Science - International trade

University of Plymouth
Plymouth
01/2021 - 03/2023

Adult mental health aware half day - Mental health

MHFA
Online
03/2021 - 03/2021

First aid at work - First aid

skillbase
Leicester
02/2022 -

Skills

  • Location and virtual audits
  • Confident communicator
  • Regulatory compliance

Languages

English
Native

Timeline

Compliance Auditor

Cromwell Tools
09.2019 - Current

Import-shipping coordinator

Cromwell Tools
06.2007 - 09.2019

GCSEs -

Guthlaxton College
08/1985 - 05/1987

GCSEs - IT

Oxford open learning
04/2001 - 04/2002

Functional skills level 2 - Maths and English

North Warwickshire and south Leicester college FE
05/2020 - 03/2021

Dangerous goods awareness course - Limited quantities

Cromwell tools
12/2019 - 12/2019

Level 3 award - Safety for managers

NCRQ
06/2020 - 08/2020

Foundation Degree in Science - International trade

University of Plymouth
01/2021 - 03/2023

Adult mental health aware half day - Mental health

MHFA
03/2021 - 03/2021

First aid at work - First aid

skillbase
02/2022 -

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Claire Crane