Accomplished professional with extensive expertise in Microsoft Word, Excel, and PowerPoint, alongside advanced proficiency in SAP CRM and Salesforce. Demonstrates exceptional skills in sales reporting, customer follow-up, and order processing, with a strong focus on relationship building and project management. Adept at handling e-commerce platforms and familiar with GDPR rules, showcasing proactive initiative-taking abilities. Proven track record in lead generation and up-selling proficiency, complemented by effective communication and team collaboration skills. Committed to enhancing customer support through excellent verbal and written communication, empathetic listening, and enquiry management. Career goals include leveraging CRM database management expertise to drive business growth while ensuring exceptional customer satisfaction.
Walking, All Fitness, Social Media and Ecommerce