Claire Casswell

• Investigate domestic violence and hate crime at St Anne Street Police Station in the PPU department.
• conduct interviews with suspects and supports victims and witnesses throughout investigations.
• Maintain 35+ active investigations.
• Applies high ethical standards when handling sensitive information and case files.
• Coordinates referrals with social services agencies to assist vulnerable individuals.
• Responds to emergency calls, providing immediate intervention and victim support.
• Provides ongoing victim care during investigations recognising how important victim contacts are.
• Uses proven interview techniques to obtain reliable statements from victims and suspects.
• Verifies details from victim and witness statements to improve investigation workflow.
• Arrest suspected offenders and interview them.

• Promoted crime prevention advice at local schools, enhancing student awareness of safety measures.
• Improved community safety by conducting regular patrols and liaising with local residents.
• Offered early intervention with young offenders aiming to divert them from further criminality.
• Coordinated with social services when dealing with vulnerable individuals or families at risk.

• I worked within the Childcare Legal Department
• Utilised advanced written communication skills when drafting correspondence or reports.
• Conducted initial client interviews to gather case details.
• Drafted and reviewed legal documents for accuracy and completeness.
• Navigated legal databases proficiently, retrieving relevant precedents swiftly.
• Maintained confidentiality of sensitive legal information and privileged communications.
• Attended court on a weekly basis in relation to child care proceedings and provided evidence at trial.
• Compiled evidence for use at trial effectively.
• Maintained confidentiality of all sensitive information to uphold ethics standards.
• Liaised with external parties such as courts or barristers to expedite procedures.
• Submitted forms and applications for ongoing cases, supporting case progression.
• Billed clients and processed payments to maintain balanced accounts.

Advocate for parents in care proceedings to strengthen decision-making outcomes.

• Apply emotional intelligence, empathy, and cultural competency for inclusive service delivery.
• Advocate for parents in care proceedings to strengthen decision-making outcomes.
• Lead multi-agency partnership working to align priorities and responsibilities.
• Direct service users to services that strengthen independence and resilience.
• Apply emotional intelligence and cultural competency to create welcoming delivery.
• Promote inclusion by sustaining relationships with a range of community organisations.
• Improve care proceedings for parents by advocating consistently and clearly.
• Strengthen multi-agency partnership outcomes through coordinated case planning.
• Improve independence and growth by signposting relevant services early.
• Enhance inclusive service delivery using empathy, cultural competency, and emotional intelligence.
• Supported clients in distressing situations with high emotional resilience.