Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Claire Bullock

Wren Walk,Cambr

Summary

Compassionate and dedicated, possessing strong communication and organisational skills essential for patient care. Skilled in clinical assessments and patient education, ensuring high standards of healthcare delivery. Committed to making positive impact within Practice Nursing. Eager to learn, study and increase knowledge within future career.

Overview

29
29
years of professional experience
1
1
year of post-secondary education

Work history

Practice Nurse

Stanmore Medical Group
Stevenage, Hertfordshire
10.2024 - Current
  • Offered advice on lifestyle changes for improved patient well-being.
  • Alleviated patient anxiety, providing clear explanations of medical procedures.
  • Ensured timely treatment delivery by managing appointment schedules efficiently.
  • Proactively applied safeguarding principles to maximise patient safety.
  • Facilitated smooth clinic operations by maintaining adequate medical supplies.
  • Administered vaccinations according to national guidelines, upholding public health standards.
  • Delivered high quality wound care to expedite healing process.
  • Conducted health assessments for early detection of potential health issues.
  • Conducted routine check-ups, ensuring ongoing patient health monitoring.
  • Offered support during diagnostic tests, easing patient apprehensions.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
  • Maintained accurate, up-to-date patient records, maximising data accuracy using SystmOne.
  • Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Supported physicians and consultants with tests and procedures.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Administered medication in line with stringent drug regulations.
  • Advised on dietary, nutrition and illness prevention.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Dealt with emergencies with calm and composure.
  • Oversaw, trained and mentored student and junior nursing staff.
  • Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
  • Organised patient records, enhancing efficiency in information retrieval during consultations.
  • Complied with quality healthcare standards to uphold the surgery's reputation.

Return to Practice Nurse

Stanmore Medical Group
Stevenage, Hertfordshire
10.2023 - 10.2024
  • Conducted routine check-ups, ensuring ongoing patient health monitoring.
  • Demonstrated empathetic understanding towards patients' families; facilitated effective communication about the progression of patients’ conditions.
  • Improved patient comfort by providing personalised care and attention.
  • Proactively applied safeguarding principles to maximise patient safety.
  • Coordinated with GPs for implementation of individualized treatment plans.
  • Delivered high quality wound care to expedite healing process.
  • Administered vaccinations according to national guidelines, upholding public health standards.
  • Organised patient records, enhancing efficiency in information retrieval during consultations.
  • Conducted health assessments for early detection of potential health issues.
  • Offered support during diagnostic tests, easing patient apprehensions.
  • Alleviated patient anxiety, providing clear explanations of medical procedures.
  • Ensured timely treatment delivery by managing appointment schedules efficiently.
  • Improved patient comfort by administering injections and immunisations.
  • Offered advice on lifestyle changes for improved patient well-being.
  • Facilitated smooth clinic operations by maintaining adequate medical supplies.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Maintained accurate, up-to-date patient records, maximising data accuracy.
  • Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
  • Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Observed changes in patient conditions; reported to appropriate healthcare personnel promptly.
  • Conducted efficient handovers at shift change; ensured continuity of quality care for all patients.
  • Followed strict hygiene protocols during all clinical procedures; minimised cross-contamination risks significantly.
  • Administered medication for better control over patients' symptoms.
  • Provided emotional support, resulting in improved patient morale.
  • Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
  • Completed shifts alongside university-based learning.
  • Carried out patient assessments with minimal supervision.
  • Planned and delivered evidence-based care tailored to patients' needs.
  • Handled patients' hygiene needs in support of personal dignity and optimum wellness.

Online Shopper

Sainsbury's
Stevenage , Herts
09.2022 - 09.2023
  • Maximise customer satisfaction, suggesting suitable substitutes for dated or unavailable products.
  • Ensure optimal food quality by maintaining food and groceries at proper temperature, in accordance with food and safety standards.
  • Pick items for customer orders with focus on quality and freshness.
  • Work quickly to pack orders and minimise product damage.
  • Adhere to company policies and specific customer instructions.
  • Use a hand-held computer device to select fresh groceries for online customers daily.
  • Working on my own as well as in a team.

Administrator

Drum Office Furniture Ltd
Codicote, Herts
03.2019 - 07.2022
  • Produced invoices on the computer and sent them via email to the relevant companies.

Bank Clinical Research Nurse

Roche Products Ltd
Welwyn Garden City, HERTFORDSHIRE
05.2008 - 08.2009


  • Performed clinical skills to obtain data that was required for the study adhering to the protocols. Clinical skills could involve blood pressure, pulse, respiration, ECG, urine collection, cannulation, venepuncture, blood sugar monitoring, spirometry and lab work.
  • Provided compassionate nursing care during clinical trials, improving patient comfort level.
  • Monitored patient responses to treatments, ensuring optimal care levels.
  • Administered medications as per the trial protocols for expected results.
  • Maintained up-to-date knowledge on relevant regulations and guidelines.
  • Ensured safety protocols whilst handling biological samples in the laboratory.
  • Communicated complex clinical trial information to patients with clarity.
  • Ensured strict compliance with ethics in all aspects of research work.
  • Raised Suspected Unexpected Serious Adverse Reactions quickly, facilitating appropriate action.
  • Maintained communication lines with study participants to retain engagement.
  • Monitored patient conditions throughout trials to verify safety and eligibility.
  • Possessed strong theoretical knowledge to support relevant disease investigations.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Complied with quality healthcare standards to uphold reputation of the Clinical Pharmacology Unit.
  • Adhered to ICH-GCP guidelines throughout every phase of clinical trials.
  • Supported team members, promoting a collaborative working environment.
  • Managed trial documentation, ensuring high level of accuracy.
  • Maintained confidentiality of subject records, upholding ethical standards at all times.
  • Ensured protocol adherence, resulting in accurate and reliable data collection.


Research Quality Monitor

Roche Products Ltd
Welwyn Garden City, HERTFORDSHIRE
09.2006 - 05.2007
  • Strengthened research validity with rigorous data verification processes.
  • Maintained confidentiality of subject records, upholding ethical standards at all times.
  • Adhered to ICH-GCP guidelines throughout every phase of clinical trials.
  • Conducted site inspections for quality assurance purposes.
  • Resolved study related queries effectively, ensuring smooth operation of trials.
  • Communicated any concerns or issues promptly to senior management team.
  • Maintained professional relationships with research teams, fostering collaboration.
  • Validated case report forms thus ensuring seamless data flow.
  • Ensured protocol adherence, resulting in accurate and reliable data collection.
  • Enhanced study integrity by meticulously monitoring clinical trials.
  • Reviewed trial data for identifying any irregularities swiftly.
  • Facilitated trial progression to meet project timelines efficiently.
  • Oversaw proper storage of research materials, equipment and data.
  • Detected protocol deviations, using appropriate channels to report and escalate incidents.
  • Maintained site documentation, performing Case Report Forms (CRF) reviews, source document verification and query resolutions.

Clinical Research Nurse

Roche Products Ltd
Welwyn Garden City, Herts
05.2004 - 08.2005


  • Supported day-to-day management of First Entry in Humans and Phase 1 studies.
  • Performed clinical skills to obtain data that was required for the study adhering to the protocols. Clinical skills could involve blood pressure, pulse, respiration, ECG, urine collection, cannulation, venepuncture, blood sugar monitoring, spirometry and lab work.
  • Conducted detailed data analysis for improved patient outcomes.
  • Provided compassionate nursing care during clinical trials, improving patient comfort level.
  • Led cross-functional team meetings, promoting collaboration and effective communication.
  • Coordinated with investigators to ensure accurate protocol adherence.
  • Developed training materials to educate new staff about clinic procedures.
  • Monitored patient responses to treatments, ensuring optimal care levels.
  • Organised patient schedules whilst maintaining efficient workflow management.
  • Administered medications as per the trial protocols for expected results.
  • Maintained up-to-date knowledge on relevant regulations and guidelines.
  • Facilitated ethical approval processes for multiple research projects.
  • Ensured safety protocols whilst handling biological samples in the laboratory.
  • Communicated complex clinical trial information to patients with clarity.
  • Ensured strict compliance with ethics in all aspects of research work.
  • Built relationships with multidisciplinary teams, facilitating strong communication and collaboration.
  • Raised Suspected Unexpected Serious Adverse Reactions quickly, facilitating appropriate action.
  • Obtained informed consent ahead of procedures and treatments according to trial protocols.
  • Maintained communication lines with study participants to retain engagement.
  • Assessed volunteer eligibility in line with strict research study requirements.
  • Updated peers on trial developments to progress informative research outcomes.
  • Monitored patient conditions throughout trials to verify safety and eligibility.
  • Possessed strong theoretical knowledge to support relevant disease investigations.
  • Offered ongoing participant support ahead of and during trials to meet ethical requirements.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Complied with quality healthcare standards to uphold reputation of the Clinical Pharmacology Unit.
  • Collaborated with multidisciplinary teams for successful clinical trials execution.
  • Assessed eligibility of potential participants for various clinical trials.
  • Adhered to ICH-GCP guidelines throughout every phase of clinical trials.
  • Supported team members, promoting a collaborative working environment.
  • Managed trial documentation, ensuring high level of accuracy.
  • Maintained confidentiality of subject records, upholding ethical standards at all times.
  • Ensured protocol adherence, resulting in accurate and reliable data collection.
  • Trained junior staff members, facilitating their professional development.

Clinical Research Nurse

I3 Research
Maindenhead, Berkshire
07.2003 - 05.2004
  • I was seconded to work for Roche as a Clinical Research Nurse.

Staff Nurse Band 5

Lister Hospital Ward 6B
Stevenage , Herts
10.2001 - 07.2002

Worked on a Renal Ward where dialysis was performed. Patients had end stage renal failure and other medical conditions.

  • Implemented and evaluated care plan efficiencies, identifying and addressing concerns to improve treatment outcomes.
  • Monitored patient wellbeing, accurately recognising deterioration and initiating immediate emergency care.
  • Maintained the privacy, dignity and safety of all patients, consistently adhering to health and safety policies and the NMC code.
  • Maintained accurate records of care to facilitate smooth and effective ward operations.
  • Achieved and maintained positive staff morale, fostering good relationships with patients, visitors and other departments.
  • Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
  • Enhanced overall patient experience with compassionate nursing practice.
  • Utilised clinical skills in wound management, enhancing healing and recovery rates.
  • Implemented discharge planning strategies timely manner to facilitate smooth transitions from hospital into home life.
  • Administered medications for improved patient outcomes.
  • Participated in professional development activities keeping abreast of current nursing practices.
  • Provided comprehensive healthcare to patients, optimising their recovery process.
  • Documented patient progress accurately, facilitating informed decision-making in treatment plans.
  • Maintained confidentiality of patient information following NHS guidelines on data protection laws.
  • Collaborated effectively with multidisciplinary teams, ensuring seamless care coordination.
  • Advocated for patients' rights and needs, fostering trust and respect within the healthcare environment.
  • Assisted doctors during medical procedures for successful treatment delivery.
  • Ensured patient safety by implementing infection control protocols.
  • Conducted regular ward rounds to monitor patient condition regularly.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Monitored and recorded patient condition, carrying out and reporting regular observations.
  • Assisted patients with healing and recovery after surgery.
  • Delivered life support with updated first aid and CPR training.
  • Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.
  • Collected urine, stool, swab and sputum samples and prepared them for lab analysis
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Monitored and recorded patient condition, carrying out and reporting regular observations.
  • Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Administered oxygen and medication to achieve optimum health outcomes.
  • Administered medication in line with stringent drug regulations.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
  • Supported physicians and consultants with tests and procedures.
  • Maintained accurate, up-to-date patient records, maximising data accuracy.

Student Nurse

University of Hertfordshire
Hatfield , Herts
09.1998 - 09.2001
  • Monitored patient conditions, continuously assessing vitals to ensure ongoing quality care.
  • Completed shifts alongside university-based learning.
  • Built positive rapport with patients from various backgrounds.
  • Built clinical knowledge and leadership skills to effectively diagnose patients.
  • Collaborated with staff members to facilitate quality care, increasing patient satisfaction.
  • Administered oxygen and medication to achieve optimum health outcomes.
  • Planned and delivered evidence-based care tailored to patients' needs.
  • Proactively applied safeguarding principles to maximise patient safety.
  • Worked with family and carers to understand and assess patients' health needs.
  • Cooperated with multidisciplinary teams to deliver health care plans.
  • Carried out patient assessments with minimal supervision.
  • Monitored and maintained catheters, IVs and bandages.
  • Reported accidents, risks and incidents in line with set procedures.
  • Bathed, changed and fed patients with ailments and disabilities.
  • Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
  • Responded to audible and visual cardiac alarms and managed needs of patients.
  • Cleaned and treated patient wounds with guidance from lead nurse.
  • Established immediate and long-term care goals, working with interdisciplinary teams to implement.

Health Care Assistant

Lister Hospital Ward 6B
Stevenage , Herts
11.1996 - 09.1998
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Thoroughly sterilised and sanitised clinical and mobility equipment.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
  • Worked closely with nurses to maintain high levels of communication.
  • Supported clinical staff to complete health assessments.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Monitored patients' conditions closely and escalated concerns to senior staff.
  • Explained treatments and hospital processes to patients.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Positioned, lifted and transported patients with limited mobility.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Assembled and dismantled equipment required by healthcare professionals.
  • Assisted Doctors with medical procedures maintaining aseptic technique and infection control.


Education

Foundation in General Practice - Nursing

University of Hertfordshire
Hatfield, Hertfordshire
01.2025 - 06.2025

Return to Practice - Nursing

University of Hertfordshire
Hatfield, Hertfordshire
01.2024 - 07.2024

Diploma of Higher Education - Nursing

University of Hertfordshire
Hatfield, Herts
08.2001

NVQ Level 2 - Direct Care

Lister Hospital
Stevenage, Herts

GCSEs - Graphic and product design Grade C

Collenswood School
Stevenage, Herts
05.1991

GCSEs - Art and Design Grade C

Collenswood School
Stevenage, Herts
05.1992

GCSEs - Maths Grade C

Collenswood School
Stevenage, Herts
11.1992

GCSEs - English Grade C

Collenswood School
Stevenage
05.1991

GCSEs - English Literature Grade C

Collenswood School
Stevenage, Herts
05.1991

Skills


  • Primary care knowledge
  • Clinical research knowledge
  • Patient-centred care
  • Outstanding communication
  • Clinical judgment
  • Conducting health checks
  • Disease management knowledge
  • Immunisation administration
  • Vaccination administration
  • Empathy and compassion
  • Clinical assessment
  • Infection Control
  • Chronic wound care
  • Wound care
  • Venepuncture

Additional Information

I left nursing to raise my family and have now returned to the career I want to pursue.

While raising my family I was involved with their schools as a PTA member. I attended meetings and helped at discos and fayres.

My hobbies include sewing where I have made dresses, bunting and toys.

I have two dogs which I enjoy walking, being in nature and socialising with other dog walkers.

I have a boat and enjoy going for trips on the river and paddleboarding.

Timeline

Foundation in General Practice - Nursing

University of Hertfordshire
01.2025 - 06.2025

Practice Nurse

Stanmore Medical Group
10.2024 - Current

Return to Practice - Nursing

University of Hertfordshire
01.2024 - 07.2024

Return to Practice Nurse

Stanmore Medical Group
10.2023 - 10.2024

Online Shopper

Sainsbury's
09.2022 - 09.2023

Administrator

Drum Office Furniture Ltd
03.2019 - 07.2022

Bank Clinical Research Nurse

Roche Products Ltd
05.2008 - 08.2009

Research Quality Monitor

Roche Products Ltd
09.2006 - 05.2007

Clinical Research Nurse

Roche Products Ltd
05.2004 - 08.2005

Clinical Research Nurse

I3 Research
07.2003 - 05.2004

Staff Nurse Band 5

Lister Hospital Ward 6B
10.2001 - 07.2002

Student Nurse

University of Hertfordshire
09.1998 - 09.2001

Health Care Assistant

Lister Hospital Ward 6B
11.1996 - 09.1998

Diploma of Higher Education - Nursing

University of Hertfordshire

NVQ Level 2 - Direct Care

Lister Hospital

GCSEs - Graphic and product design Grade C

Collenswood School

GCSEs - Art and Design Grade C

Collenswood School

GCSEs - Maths Grade C

Collenswood School

GCSEs - English Grade C

Collenswood School

GCSEs - English Literature Grade C

Collenswood School
Claire Bullock