A highly skilled professional with extensive experience in working with people, in teaching, customer service, and administrative duties. Demonstrates exceptional communication abilities both face-to-face and over the phone, efficiently handling customer enquiries and transactions. Experience in writing detailed reports, operating tills, managing cash, and performing reception duties including filing and answering calls. Adept at working under pressure. Career goals are to enhance operational efficiency in a dynamic work environment.
Supply teacher across the age range in primary and secondary schools.
Taught French to pupils aged 11 to 18
Helped organise a city wide Languages festival
Planned and delivered lessons and held parent information evenings
Taught French and English to pupils aged 12 to 18
Taught French and German from aged 11 to 18, up to GCSE and A level.
Planned and led two pupil exchanges to USA and France
Wrote reports, led parent information evenings
Served on staff social committee and on the School Improvement Team
Worked in the reception, answering the phone and dealing with customers face to face
Updated legal records and prepared bills
Produced reports for credit collections agencies
Accompanied clients to crown court hearings and liaised with barristers
Ability to communicate well with customers both face to face and on phone
Ability to work efficiently and quickly under pressure
Skilled in writing reports, having flair for English
Experience in ICT: CLAIT Computer skills level 2 (Word, Power point, Excel and databases)
Experience of operating tills, handling cash and serving customers,
Reception duties including filing and answering phone
Volunteer work at local tourist office, dealing with customer enquiries face to face
PGCE In Education
( Post graduate teaching certificate) gained from Leeds University from October 1989 to June 1990