Claire Board
Portland,Dorset
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Consultant for brighter futures
Brighter futures
Dorset, Dorset
11.2024 - Current
- Developed a supervised contact service for families to ensure that visits are safe, practical, nurturing and child focused
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Manage a busy service offering families a supportive network.
Registered children's home manager
Dorset Council
Dorset, Dorset
01.2021 - Current
- Manage a 3 bedroom EBD/trauma informed home and an outreach service for children in care, on the edge of care an reunification
- Ensure the children live in a homely friendly environment, accessing education and thrive.
- Developed strategies for efficient resource allocation, leading to improved services.
- Prioritised child and staff safety with regular review and implementation of risk assessments.
- Implement and review policy and procedures within the home and outreach service.
- Ensure recruitment adheres to safer recruitment and schedule 2.
- Ensure and offer an enhanced training programme for employees that are tailored to the children that we support.
- Ensure the home is compliant within the children's home regulations and quality standards
- Coordinated multidisciplinary team meetings for better communication and service delivery.
- Managed budgets effectively, ensuring optimal use of resources.
- Implemented individualised care plans, enhancing quality of life for children.
- Facilitated professional development trainings for staff, improving their skills and knowledge base.
- Conducted regular audits to maintain high standards within the home.
- Adapted swiftly to changing circumstances; ensured smooth operations even during crisis situations.
- Took charge of recruitment process for new employees; selected candidates best suited for the job roles.
- Line managed 30 staff members by monitoring Key Performance Indicators (KPIs), overseeing appropriate training programmes and demonstrating inspirational leadership.
Substance misuse manager for secure estate
EDP
Dorset, Dorset
11.2015 - 01.2021
- Provide a service to adults within the secure estate to manage and have choice with pathways and take ownership through their recovery
- Manage staff rotas, training, HR, Recruitment
- Champion family and carer involvement, providing advice and information to clients and their families
- Support practitioners to include the client and family members in the return of the client to the family home
- In preparation for this they study and improve knowledge and understanding of healthy relationship's, parenting skills
- Developed links with the community and signpost and refer families where appropriate
- I liaise with key agencies, and put the safeguarding and child protection at
- Managed team dynamics by implementing conflict resolution strategies.
- Facilitated staff training, resulting in better customer service.
- Supervised project timelines for timely completion.
- Coordinated cross-departmental collaboration for improved workflow.
- Led performance reviews, identified areas for improvement.
YISP/FIP Worker
Dorset County Council
06.2013 - 11.2015
Healthcare Assistant
DHUFT
06.2009 - 01.2013
Fall Assistant
Dorset Community Service
06.2007 - 01.2009
Education
NVQ Level 4 - Social care
Level 4 in therapeutic child care
Dorset 01.2022 - 01.2023
Certificate of Higher Education - Leadership
Leadership and management
Dorset 01.2021 - 01.2022
NVQ 4 - Social care
FAMILY SUPPORT
Dorset 01.2015 - 01.2016
NVQ 3 - Health and Social care
HEALTH AND SOCIAL CARE
DorsetSkills
- Communication skills
- Problem-solving
- Team building
- Programme development
Custom
- NVQ 4 in Intense Family Support
- NVQ 3 & 2 Health and Social Care
- Numerous training within the Healthcare and Social care structures.
Timeline
Consultant for brighter futures
Brighter futures
11.2024 - Current
NVQ Level 4 - Social care
Level 4 in therapeutic child care
01.2022 - 01.2023
Registered children's home manager
Dorset Council
01.2021 - Current
Certificate of Higher Education - Leadership
Leadership and management
01.2021 - 01.2022
Substance misuse manager for secure estate
EDP
11.2015 - 01.2021
NVQ 4 - Social care
FAMILY SUPPORT
01.2015 - 01.2016
YISP/FIP Worker
Dorset County Council
06.2013 - 11.2015
Healthcare Assistant
DHUFT
06.2009 - 01.2013
Fall Assistant
Dorset Community Service
06.2007 - 01.2009
NVQ 3 - Health and Social care
HEALTH AND SOCIAL CARE
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