Claire Bisco
Billingshurst,West Sussex
Summary
Dedicated Pharmacy Assistant with 5 years of experience. Thrives under pressure and adapts to challenges with ingenuity and resilience. Organised and dependable with years of experience of customer services skills, successful at managing multiple priorities with positive attitude, willing to take on greater responsibilities to meet team goals. Enthusiastic of resolving customer problems and experienced working in team environments, a good reputation for hard work, punctuality and willingness to learn new things or new roles
Overview
13
13
years of professional experience
Work History
Healthcare Partner
Storrington Pharmacy
Storrington, West Sussex
10.2020 - 04.2025
- Shop floor- approximately manage over 50 customers per day, front of house customer service, till work, advising over counter medications from pharmacy shop floor, looking up details using computer and handing over repeat prescriptions, picking medication then dispensing medication from dispensary area checked by pharmacist, order stock for shop floor, customers and dispensing area.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed and support team by demonstrating respect and willingness to help when needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Bar Assistant
The Limeburners
11.2019 - 03.2020
- Took bookings Reservations for Restaurant and Camp Site.
- Adhered strictly to health and safety regulations whilst at work.
- Provided friendly and efficient customer service for repeat business.
- Assisted in stock control, preventing shortages during peak hours.
- Ensured customer satisfaction by providing excellent bar service.
- Cleaned glasses and utensils properly after use for hygiene maintenance.
- Handled cash till efficiently for smooth transactions.
- Managed difficult customers professionally, maintaining a positive atmosphere.
- Demonstrated detailed knowledge of various beers and spirits to assist customer choices.
- Maintained clean and organised bar area to enhance customer experience.
- Prepared drinks accurately and swiftly, minimising waiting time for customers.
- Greeted customers warmly upon arrival, creating a welcoming environment.
- Refilled bar counter and fridges with snacks, ice and drinks.
- Delivered excellent customer experiences by maintaining consistent, attentive and timely customer service.
- Took and placed orders at bar and tables.
- Provided outstanding beverage service to customers per shift, continuously exceeding expectations.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Refused drinks service to guests without appropriate proof of age.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Prepared simple food items, freeing up cooks to focus on complex work.
Teaching Assistant
Cranleigh C of E Primary
Cranleigh
09.2018 - 07.2019
- Managed administrative tasks, aiding smooth running of the class.
- Prepared classroom materials to facilitate efficient lessons.
- Led small group sessions for enhanced focus on challenging topics.
- Assisted in conducting assessments to determine student understanding of subjects.
- Liaised between teachers and parents, maintaining open lines of communication.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Provided additional support to students with special educational needs, ensuring inclusivity
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Facilitated active learning environments with engaging teaching aids and resources.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Supervised pupils in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
- Developed and nurtured excellent relationships with pupils and staff, enhancing positive learning environments.
- Oversaw pupils during breaks to maintain safe environment.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Tutored pupils individually and in small groups to reinforce learning concepts from core subjects.
- Provided safe, stimulating classroom environments to maximise pupils engagement and attainment.
- Prevented pupils misbehaviour through constant classroom monitoring and prompt interventions.
- Gave pupils papers related to assignments and collected finished work.
- Monitored children in spaces between classes, keeping disruptions to minimum.
- Attended to younger children's basic physical needs and assisted in development of personal skills.
- Organised class spaces and prepared materials for upcoming teacher lessons.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Distributed learning materials, textbooks and stationery, enabling full pupils cooperation in activities.
- Supervised students in wider school environments, offering reliable dining room, library and playground support.
- Established effective classroom routines by providing high-quality practical support to teaching staff.
- Prevented pupil misbehaviour through constant classroom monitoring and prompt interventions.
- Supervised pupils to maintain adherence with health and safety requirements, inside and outside classroom environments.
- Cultivated close working relationships with pupil, teaching staff and parent.
Crèche Assistant
Cranleigh Golf and Country Club
Cranleigh
07.2012 - 07.2018
- Encouraged creative expressions among children using art and craft sessions, fostering their imagination.
- Assisted in planning educational activities, aiding in children's development.
- Promoted good hygiene habits amongst children, creating a healthy creche environment.
- Contributed to the smooth running of daily routines by executing administrative tasks efficiently.
- Managed any arising conflicts between the kids diplomatically, maintaining peace within the creche.
- Supported child learning through play-based activities, enhancing cognitive abilities.
- Maintained clean and organised play areas, promoting a healthy space for activities.
- Facilitated engaging story times to enhance literacy skills amongst toddlers.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Practiced child protection and health and safety measures to comply with guidelines.
- Supervised daily activities, lunch break and rest time to monitor schedule.
- Fed meals , changed diapers and assisted children to use toilet.
- Informed parents and staff members regarding activity of children.
- Created caring bonds with children for comfort and safety within nursery.
- Thoroughly cleaned and disinfected play areas to control health risks.
- Taught alphabet and numeracy to enhance learning experience.
- Recorded and informed manager regarding injuries and accidents.
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
- Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
- Engaged with both children and caregivers to nurture ongoing trusting rapport.
- Created and maintained welcoming, safe and tidy space to promote children's development.
- Engaged children in stimulating learning-based activities and games.
- Role-modelled desired behaviours, habits and actions.
- Upheld reliable routines to minimise children's stress and anxiety.
Education
Some College (No Degree) - Level 2 Children And Young Adult Mental Health
Swindon College
Horsham 09.2022
Some College (No Degree) - NVQ Level 2 Pharmacy Assistant
CIG Healthcare Partnership
Storrington10.2021
Some College (No Degree) - Btec Level 2 Teaching Assistant
Edexcel
Surrey08.2007
Some College (No Degree) - Childcare
Crawley College
Crawley West Sussex06.1995
Some College (No Degree) - Healthcare
North Brook College
Worthing West Sussex06.1991
Skills
- Calm under pressure
- Excellent Communication skills, over 10 years worth of experience
- Dedicated Team Worker
- Very helpful, approachable and adaptable person
- Very enthusiastic about learning new skills
Timeline
Healthcare Partner
Storrington Pharmacy
10.2020 - 04.2025
Bar Assistant
The Limeburners
11.2019 - 03.2020
Teaching Assistant
Cranleigh C of E Primary
09.2018 - 07.2019
Crèche Assistant
Cranleigh Golf and Country Club
07.2012 - 07.2018
Some College (No Degree) - Level 2 Children And Young Adult Mental Health
Swindon College
Some College (No Degree) - NVQ Level 2 Pharmacy Assistant
CIG Healthcare Partnership
Some College (No Degree) - Btec Level 2 Teaching Assistant
Edexcel
Some College (No Degree) - Childcare
Crawley College
Some College (No Degree) - Healthcare
North Brook College
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